LEONIDA DALMAN CANADA
***************@*****.***
Algeria 23 street Al warqa’a 1 Dubai UAE
CAREER OBJECTIVES
To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my professional skills, knowledge efficiently, and to work hard with full determination and dedication to achieve my goal.
CAREER PROFILE
Cashier
Carrefour Hypermarket Majid Al futtaim
Dubai UAE August 2015-November 2017
●Handle cash transactions with customers using cash/credit card /debit card
●Scan goods and collect payments.
●Issue receipts, refunds, and change.
●Redeem coupons
●Resolve customer complaints, guide them and provide relevant information.
●Greet customers when entering or leaving establishments.
●Maintain clean and tidy checkout areas.
●Keep reports of transactions.
●Customer satisfaction-oriented.
●Strong communication and time management skills.
PROFILE STATEMENT
A self motivated individual with a proven track record in successfully performing a busy retail function. Handles a diverse customer base, resolves customer problems and accurately processes a high volume of transactions on a daily basis. Known for a strong work ethic, excellent communication skills and the ability to deliver a high quality service.
A trustworthy employee with over 2 years and 2 months experience processing sales and payments in a fast-paced work environment. Adaptable and willing to step in wherever needed. A team player with excellent customer service skills. A dependable employee who enjoys establishing excellent customer relations and successfully managing customer issues.
Sales Representative
Etude House/Make up
Abreeza Davao City Philippines October 2014-July 2015
●Selling products and services using solid arguments to prospective customers.
●Maintaining positive business relationships to ensure future sales.
●Present, promote and sell products to the customers.
●Establish, develop and maintain positive business and customer relationships.
●Reach out to customer leads through cold calling.
●Coordinate sales effort with team members.
●Achieve agreed upon sales targets and outcomes within schedule.
Receptionist /Lobby Ambassadress
Airport Representative
Marco Polo Hotel
Davao City Philippines July 2013-September 2014
●Greet and welcome guests as soon as they arrive and exit.
●Answer incoming phone calls.
●Ensure reception area is tidy and presentable.
●Provide information to the guests arrive.
●Handling guest arrival with pick up request.
●Assist the guest luggage as and when required.
●Give all hotel facilities information to the guest and assists them in to the car.
●Engage in conversation with first time visitors, showing them the lobby and offering directions as required.
ACADEMIC PROFILE
Bachelor of Science in Hotel and Restaurant Management
Graduated ‘2013
ISHRM- International School for Hotel and Restaurant Mgt.
Davao City Philippines
PERSONAL INFORMATION
AGE: 24
SEX: Female
DATE OF BIRTH: February 16, 1993
CIVIL STATUS: Single
CITIZENSHIP: Filipino
HEIGHT: 5’7
WEIGHT: 58 kls.
RELIGION: Roman Catholic
LANGUAGE SPEAKS: English, Tagalog, Visayan
VISA STATUS: Employment Visa