Shantelle Johnson

Fontana, CA *****

909-***-**** – ac21jw@r.postjobfree.com

Summary of Qualifications

More than three years’ experience as a Medical Assistant. CPR/AED and BLS certified.

Excellent interpersonal and communication skills: cooperative, patient, and supportive.

Kind, quick-learner, self-starter dual Medical Assistant and Certified Phlebotomy Technician.

Strong ability to communicate effectively and clearly (both written and oral communication).

Demonstrated professionalism, tact, and diplomacy while working with patients in high-pressure situations.

Outstanding computer and clerical skills. EMR trained.

Compassionate, excellent bedside manners, displays genuine care and concern for each patient.

Professional Experience

Kaiser Permanente-Fontana, CA

9/2017

Phlebotomy Extern

Collected blood specimens by; venipuncture, vacutainer, and butterfly techniques.

From patients over the age of 15 years old. Secured 20 – 30 blood specimens daily.

Utilized: computerized database to accurately verify patient identification.

Maintained a safe and sterile work area.

Southern California Pain management-Pomona, CA

5/2016- 5/2017

Medical Assistant/Administration Clerk Volunteer

Performed front office duties; answered phones. Scheduled appointments, filing and charting.

Obtained patients medical histories and recorded their vital signs.

Explained basic treatment procedures or physician instructions to patients.

Cleaned and prepared exam rooms.

DOT Exam Professionals-San Bernardino, CA

10/2015-1/2016

Medical Assistant (Temporary/Seasonal)

Documented patients medical histories and recorded vital signs.

Collected urine samples and performed TB screenings.

Observed and utilized strict chain of custody procedures and documentation.

Collected and processed blood and urine specimens.

Shantelle Johnson

US HealthWorks Urgent Care-Ontario, CA

12/2014-1/2015

Clinical Medical Assistant Externship

Greeted and assisted patients with filling out forms.

Front office duties included; file maintenance, data entry, answering phone, insurance verification, and scheduling appointments.

Prepared patients for exams. Obtained medical histories and recorded vitals.

Assisted physician with exams and procedures.

Performed EKG’s, urinalysis and administered injections.

Maintain patient confidentiality at all times.

Work Experience

American Legal Support Services-Colton, CA

9/2007-5/2008

Administrative Clerk/Receptionist

Answered and directed calls from a busy multiline phone system.

Provided administrative support for paralegals and attorneys.

Analyzed and scanned confidential documents into organized case files.

Processed inbound and outbound mail.

Education and Professional Training

Us Colleges of Health & Human Services- Montclair, CA 2017

Phlebotomy Technician 1

Us San Joaquin Valley College- Ontario, CA 2015

Associate of Science Degree/Clinical and Administrative Medical Assistant

Licensures and Certifications

National Phlebotomy Technician Certification- # 986641

California Phlebotomy Technician License- CPT Pending

AHA CPR/AED & BLS Certification- Current

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