Manager Project
Resume:
RICHARD SCARBER
**** ********** ** ** ********* NC 28269 602-***-****
********@*****.*** linkedin.com/in/richard-scarber-58481b8
SUMMARY
Project Manager effective in leading and directing IT projects from inception to launch. More than 10 years of progressive management experience in the financial payments industry and repeated success in developing project
Business Analytics, Certified Lean Six Sigma Green Belt
IT Project Management, Certified Agile Scrum Master
Product Manager 9 years of experience managing the product lifecycle of the Verifone IntelliNAC line of network devices.
SKILLS
Business systems analysis
Technology architecture analysis
Strategic planning
Resolution-oriented
Project Management
Business requirements matrixes
Product Management
MS Office Suite proficient
EXPERIENCE
AUGUST 2011 TO JUNE 2017
PROJECT/PRODUCT MANAGER NETWORK ENGINEERING, Verifone, San Jose CA
Analyzed business challenges from a technical perspective to vet key market opportunities that aligned with company strategic and business goals.
Project Management, defining project deliverables and monitoring status of tasks.
Project lead for a software enhancement for Wells Fargo to support a proprietary host protocol. Involving the Linux based VeriFone IntelliNAC/Intelliview systems.
Researched the competitive and technology landscape to apply that knowledge to the design and development of our network products and services.
Thorough understanding of products and services, including the functionality and technology context allowing me to respond to inquiries from all stakeholders.
Coordinated, prepared and delivered technical presentations and product demonstrations.
Experience with Jira software development tracking system.
Experience with Amdocs for the creation of project tickets and tracking progress.
Understanding of the Agile methodology.
Exceptional ability to work with stakeholders and SME’s for budgeting and planning.
Skilled in requirements gathering to create FRD’s and BRD’s.
Deep understanding of the software development life cycle.
Lead discussions with sales, customers, SME’s and BA’s to define future requirements.
Ability to explain complex technical matters to technical and non-technical resources.
MAY 2008 TO AUGUST 2011
PROJECT/PRODUCT MGR NETWORK ENGINEERING, HYpercom, Scottsdale AZ
Project Manager, defined project deliverables, monitoring team milestones and enforcing deadlines.
Project lead for many projects including custom developments for American Express, TSYS, TNS and First Data. This was on the Windows based Meganac and Hypercomview systems.
Participated in high profile customer meetings with customer experience and engineering resources to understand key challenges and help identify solutions that benefit all parties.
Worked closely with BA’s, QA and engineers to facilitate and guide the product development process.
Exceptional ability to work with stakeholders and SME’s for budgeting and planning.
JULY 1999 TO MAY 2008
SENIOR NETWORK SYSTEMS ENGINEER, HYpercom, Scottsdale AZ
Analyzed customer and stakeholder needs, generated requirements, perform functional analyses and implemented project plans.
Collected, analyzed, and reported program metrics, including product technical performance measures and key performance parameters.
Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
Designed and delivered mission critical infrastructure to ensure the highest levels of performance and security.
Nine years of experience in the maintenance and troubleshooting of complex network infrastructure.
Created network diagrams for new and existing networks; installed IP and Dial network equipment at facilities worldwide.
Thorough knowledge of network protocols and security standards.
EDUCATION
ITIL FOUNDATION, PEOPLECERT 2017
IT Service Management
AGILE SCRUM MASTER, EXIN 2017
Certified Agile Scrum Master, IT Project Management
LEAN SIX SIGMA GREEN BELT, Acuity Institute 2017
Business Analytics, Improvement Methodology; Project Management
CISCO CERTIFICATION, Cisco Training Center, 2006
CCNA certification
ASSOCIATES DEGREE OF SCIENCE, Dover Business College, 1992
Computer Programming; System Architecture, Software Design
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