Manager Six Sigma

Christopher Smith

**** ******* *** • Charleston, South Carolina 29407

843-***-**** • ***********@*****.***

Additional Information

Skills: Strong Leader, Advanced Computer Skills, Six Sigma Black Belt, Employee Development/ Retention, Project Management, Scheduling/Planning, Cost Reduction

Summary of Qualifications

An experienced and results orientated manager with proven ability to improve productivity, quality, and safety in complex, fast paced, high volume operations. Capable of improving processes through proven principles (5S, Lean, Six Sigma, MODAPTS). Experienced in working in cross-functional work groups to address customer needs and cost reduction. A proven leader in employee development and retention. Professional strengths include: Employee Retention and Development Team Building Prioritizing and Multitasking Lean Manufacturing Continuous Improvement/ Six Sigma Advanced computer skills

Professional Experience

Husqvarna Outdoor Products, Orangeburg, South Carolina

Operations Manager, June 2014 – Present

Managed the day-to-day operations of a staff of 175-200 hourly employees and 4 salary employees in a metal stamping and welding department. The stamping department produced nearly 30 million parts spanning 500 SKUs per year, and the welding department produced nearly 150,000 mower decks and commercial frames per year. Worked in cross-functional work teams to address quality and customer needs, in addition to cost cutting projects. In 2014 labor costs were reduced by nearly 10% in the stamping department and 25% in the welding department due to process improvements. Safety incidents were reduced by 68% in the stamping department and 50% in the welding department in 2014. Maintained a 99.4% first pass yield in 2014 in all departments.

Husqvarna Outdoor Products, Orangeburg, South Carolina

Process Owner, August 2013 – June 2014

Supervised all activity related to MRP system transactions including product structure and configurations. Prepared production schedules and evaluated scheduling to adhere to production demands. Tracked, collected, and maintained KPI databases to include efficiency, quality, inventory accuracy, safety, and downtime. Conducted root cause analysis using Six Sigma applications to address supply chain failures and quality issues. Scheduled and worked with suppliers to meet production demands. Established internal audits to ensure adherence to ISO 9001 standards. Created standard work instructions and visual aids for work stations. Developed employees using performance management and effective communication and feedback. Monitored compliance with EEO, Title VII, and other laws and policies to prevent harassment and discrimination.

Husqvarna Outdoor Products, Orangeburg, South Carolina

Production Supervisor, June 2012 – August 2013

Employed as a production supervisor in one of largest volume powder paint department in US, and supervised two sub-assembly production lines. Managed a staff of 50 employees on two powder paint chains. Support five production lines capable of producing 80,000 units a month. Developed and trained employees to a detailed non-conforming material flow process to ensure containment of all non-conforming material. Raised the productivity of my shift by 25% and reduced employee turnover by 50%. Increased production capacity by 10% by minimizing changeovers during the shift.

City of Charleston, Charleston, South Carolina

Police Officer, July 2008 – June 2012

Employed as a community patrol officer and as an interdiction officer, and quickly advanced to a community relations officer position. Worked as a patrol officer for 2 years. Made critical decisions within legal guidelines to reduce the risk of litigation. Worked as an interdiction officer in high crime areas for 2 years. Reduced violent crime in these areas by 37%. Created long lasting community relationships in order to build trust and increase communications.

National Freight Industries, Charleston, South Carolina

Warehouse Manager, June 2007 – December 2007

Hired as a shift supervisor and was quickly promoted to a warehouse operations manager, with responsibility of a major aerospace account Created and trained employees in proper inventory control procedures. Managed the flow of 3500 shipments per day through the receiving process to the production floor. Implemented a capture and control process for non-conforming parts. Developed a detailed cycle counting program to ensure accuracy of over 3000SKU's. Maintained detailed KPI metrics for cost, inventory accuracy, safety, and delivery. Ensured detailed documentation of all materials movement records and auditing to comply with AS9100 quality standards.

Education

University of Phoenix, Phoenix, Arizona

Master of Business Administration

College of Charleston, Charleston, South Carolina

Bachelor of Political Science

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