C Nd
Resume:
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Carolin D . V aldez
Professional S ummary
Dedicated p rofessional e mployee w ith s trong g rasp o f p rocess a nd c ompany laws, c ompliance i ssues a nd t o d rive c ompany g oals. S uccessfully i ntroduces process i mprovements, h elping n ew e mployees a djust t o c ompany c ulture a nd department d evelopment t o d rive c orporate g oal a ttainment. H ard w orking a sset who i s h ighly e fficient i n t ime c ritical s ituations. S killfully p rioritizes a nd manages a ll t ask a ssign.
Work H istory
11/2014 t o 5 /2017 R ushmore L oan M anagement S ervices Puerto R ico Property P reservation C oordinator
● Responsible f or m itigating l oss t o t he c ompany a nd i nvestors b y m anaging t he maintenance a nd r epair o f v acant p roperties. M aintained s uperior r elationships with f ield s ervices s uppliers.
● Manage d aily, w eekly a nd m onthly r eports t o e nsure v endors a re m eeting delivery t imeline i n a ccordance w ith e stablished p rocedures.
● Developed n ew g uidelines s tandard o perating p rocedures a nd r eports o f P R s tate regulations. R eview Q C e xceptions t hrough a nalysis a nd p reparation o f r eports.
● Conducted a nd f acilitated n ew h ire o rientation o f f ire d rill p rocedures a nd s afety awareness a long w ith H R d epartment.
● Planned a nd c ollaborated w ith H uman R esources, e mployees a ctivities s uch a s Christmas a nd s ummer e vents.
● C onducted j ob i nterviews, c reate r eferrals, a nalysis a nd j ob e valuations, r esulting in q uality j ob w ith H R d epartment.
● Floor W arden a nd C PR c ertified t hrough 2 018. 8/2013 t o 1 1/2014 D oral B ank- R eo R ecovery D ivision P uerto R ico Real E state P roperty P reservation C oordinator
● Full C ompliance w ith t he B ank S ecrecy A ct a nd l ocal L aws a nd R egulations.
● Compliance w ith H R p olicies a nd p rocedures a ttendances.
● Review a nd p rocess f or a pproval i nvoices p rovided b y t he s uppliers.
● Ensure m aintenance o f p roperties i s p erformed a ccording t o e stablished procedures.
● Avoid f ines f rom g overnment e ntities r elated t o p ublic n uisances.
● Greeted c ustomers i n a t imely f ashion w hile q uickly d etermining t heir n eeds. 8/2013 t o 1 1/2014 D oral B ank- M ortgage P uerto R ico Dispatch O fficer a nd C losing C oordinator 2001-2003 I ntercontinental H otel S an J uan H otel P uerto R ico Administrative A ssistant-Banquet D ept.
Skills
● Fast l earner
● Process i mprovements
● Excellent a ttention t o
detail
● Team w ork o riented
● Floor w arden a nd C PR k nowledge
● Recruitment a nd t raining d evelopment
● Bilingual ( Spanish a nd E nglish)
● M S O ffice p roficient
Education
MBA: H uman R esources, 2 016 A na G . M endez U niversity S ystems. BBA: F inance a nd E conomics, 2 010 A na G, M endez U niversity S ystems.
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