ZUBAIR ALAM
**/*/*/* ****** Road (South), Kolkata-700046
Quick Contact: +91-968******* / 700-***-****, *********@*****.***
JOB OBJECTIVE
I have keen interest in the field of Promoting products, Analysing strategies, Sales re-engineering, and would like to apply my present knowledge in a firm where I will be working in a challenging and rewarding position that will utilize my talents and abilities to the maximum potential, thereby making both organizational and personal growth
PROFILE
Competent, diligent & result oriented professional, having more than 8 years of rewarding experience of exposure across Sales, Marketing, Business Development, Inventory Management, Client Relationship Management and Team Management.
Currently spearheading as Restaurant Manager for store with JFL Ltd (Dominos Pizza). Abreast of the latest trends & technologies of the industry.
KEY SKILLS
Strategy Analysis
Brand promotion
Road map identification
Competitor competency judgement
Managing man power
Risk analysis & calculation
Customer relationship management
EDUCATIONAL CREDENTIALS
Graduation (B.com Hons.) in Accounting & Finance Management (Commerce) 2008-2011
Umesh-Chandra College under Calcutta University, Kolkata
+2 courses from ISC Delhi Board in Commerce Stream 2006-2008
St. Sebastian’s School, Kolkata
Schooling from ICSE Board Delhi 2006
Seventh Day Adventist Day School, Kolkata
Computer Proficiency
SAP, MS Word, MS Excel, MS PowerPoint and Internet Applications
PROFESSIONAL SYNOPSIS
Jubilant Foodworks Ltd. (Domino’s Pizza), Orissa Restaurant Manager January 2012 to Present
Current CTC : 4.8 Lac p.a.
Responsible for handling a major turnover of 1.8 Cr annually.
Analysing marketing activity to exponential business of Delivery & Walk-in orders.
Identifying strategies to focus on slow moving items and boost revenue.
Liaising with buyers and vendors for back orders.
Managing staffs and distributing value and volume wise weekly target.
Inventory control of the Restaurant and planning to range or derange items.
Follow up with team for increased avg. Bill Per Order as and when required.
Presenting various daily and weekly views of business.
Supervising Guest Relation Executive for Corp. Calls and to meet targets of appointments
Maintaining profitability of the business and increasing bottom line of the P&L Account.
Managed a team of 25 on active staff.
Responsible for proper manpower planning
Maintaining and updating legal compliance registers and licenses (Trade license, Shop & Establishment License, PPL, Food License, Metrology License and Labour License.)
Café Coffee Day (Lounge), Kolkata Assistant Café Manager October 2008 to Dec 2011
Responsible for primary sales & harmonising with Live Kitchen team.
Taking care of the Sales and distribution with focus on achieving predefined sales target and growth.
Maintaining the availability of POS Material
Ensuring employee compliance with Standard Operating Procedures (SOP)
Ensuring that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
Assisted in floor movement, merchandising, display maintenance, and housekeeping
Responsible for increasing acquisition by enrolling team to loyalty programme, visual merchandising and helped store manager in day to day operations.
PERSONAL DETAILS
Date of Birth : 08th February, 1988
Contact Address : 11/1/H/7 Topsia Road (South), Kolkata-700046
Languages Known : English, Bengali & Hindi
DISCLAIMER
All the above is true to the best of my knowledge & belief. If any discrepancies are found I shall be held responsible.