Manager Management
Resume:
RAMA N N V SUSARLA
(CSM, Certified Product Owner, Prince2PMP, AWS, Docker)
** ***** ** *** ** Years of Agile-Scrum Master Experience
Mail: **************@*****.*** Mobile No: +1-704-***-****
SUMMARY
Agile Enterprise Coach and Scrum Master with 25 years of demonstrated career success and proven track record coaching high performance agile team in an enterprise through velocity improvements, reducing cycle times, improving operational efficiency. As a Scrum Master Experience in facilitating, coaching, collaborating/coordinating, forming, norming, performing and transforming teams to adopt to agile
Have been a Senior Scrum Master for multiple distributed agile teams involved in Digital Transformations. Agile Transformations, DevOps, Enterprise Analytics, BI and Data Applications.
Coaching, mentoring and facilitating in Agile and DevOps. The Application teams include, Web Applications, Enterprise Analytics, BI and Data Applications. Package Applications, Mobile Applications, and Digital. The areas od coaching include Assessment of Current Maturity, Transformation Strategy, OFI Themes Identification, Coaching Strategy by Role, Target Process and Operating Model, Organizational Re-Design, DevOps Automation/Technical Strategy Roadmap.
Also have experience in driving have enterprise IT transformations in Business Intelligence Tools, Cloud and DevOps Transformation, DevOps Coaching, Cloud Management, DevOps, Continuous Integration & Delivery, Continuous Testing, Release Management Automation Frameworks, and Automation in Operations.
VISA STATUS: US GREEN CARD
Education and Certifications
Bachelor in Technology from Anna University, Madras India
Certified Scrum Master (Scrum Alliance) -2011
Certified Product Owner (Professional Scrum Product Owner) from Scrum.org
Certified Scrum Parctioner
Prince2 (PMP)
CMMI Lead Assessor
ITIL V4.0 Practitioner
Certified ISO Lead Auditor
Six-sigma Green Belt
Domain Expertise
Financial Services (Banking, Insurance) – 12 Years
Energy and Utilities – 6 Years
Hi-Tech Manufacturing - 4 Years
Retail – 4 Years
Areas of Expertise
Agile Coach and Scrum Master: Worked on 3 large Agile Transformations from Waterfall Model to Agile - DevOps for 3 FORTUNE 500 organizations. The responsible include
Coaching Leaderships, Senior Managers as Stakeholders educating them about the Agile Principles and Process their roles in enterprise Agile-DevOps transformation
Administering JIRA Agile
Preparing and providing training to Scrum Masters, Product Owners, DevOps Teams, Architects, BA team
Handholding the Scrum Mater in the initial phases of Agile rollout
Owning and divining, mentoring, the Process and Technology improvements(CI/CD/CT/CM/CP)
Help team to adopt to scrum framework/Kanaban framework/SAFe as applicable
Promote lean practices with-in stakeholders, Products Owners, Scrum Teams
Help teams define Definition of Done, Definition of Ready and Prioritization Matrix
Observing team behaviors and help them to overcome difficulties in adoption of agile
Listening carefully to team’s or team members concerns and help to address them in cordial manner without impacting team morale or fabric
Coach, mentor, train team members in scrum framework
Suggest, recommend and implement agile best practices to improve collaboration, coordination
Facilitating Release/Sprint Planning at multiple levels
Help teams to write Feature Files in Cucumber
Facilitating and helping Product Owner in Backlog Grooming, User Story Mappings
Moderating Agile ceremonies
Facilitating business and technical huddles
Ensuring Business/IT stakeholder engagement in Demos/Review Sessions
Facilitating impediment removal internal/external dependencies
Facilitating process improvements though effective Retrospectives
Promote and encourage team to adopt to BDD/TDD/DevOps Practices for betterment of teams
Facilitate retrospective to identify improvements
Agile and DevOps Transformation: Establishing, defining, coaching, mentoring and implementing the Agile and DevOps Transformation Strategies for Fortune 100 Organizations in US. The Transformation Strategy and Implementation Include
Establishing the Vision, Business and Technical Roadmap though collaborative workshops with Business, Technical and Architectural Leadership
Use Lean, VSM, SAFe, and MBSE for identifying and prioritizing strategic and tactical People. Process and Technical improvements
Determine solution delivery, Environment and operation support strategies for Major Release, Minor Release and Hot-fixes
Ensure alignment of Agile-DevOps, Release Management, Service Management, Incident and Problem Management, Services Management, ALM
Driving Organizational Behavior Change Management
Defining Target Process and Operating Model though Discovery Workshops
Roadmaps and Incremental Themes, Automation Strategy including CP/CI/CD/CT/CP/CM/CFI
Enablement though MBSE based Enabler Sprints
Institutionalization of Agile-DevOps though Functional Sprint based approach
Mentoring, Coaching, Training and Knowledge Management
8 Years of Development and Technical Lead Experience in Microsoft and Java Technologies:
Started my career as Visual Basic and Oracle Developer
5 Years further development experience in Microsoft Technologies in ASP.NET, MS SQL Server, MVC, Visual Studio, IIS, TFS, Visual Studio Test Manager, C#
3 Years of development experience Java Technologies, Oracle DB, WebLogic, Tomcat, Servlets, JSP, EJB, and SOA
Scripting experience in Ruby, Python, Selenium
Test Automation Experiences in HP ALM, UFT, VB Scripting, Selenium, RFT
DevOps/Continuous Integration/Continuous Delivery/Continuous Testing: Establishing, defining, coaching, mentoring and implementing the DevOps/Continuous Integration/Continuous Delivery Strategies in a multi–technology, multi-application, multi-vendor environments. The environments include
Microsoft Applications
Java Applications
Middleware
SAP
ETL(SSIS), BIGDATA and Data Ware Houses
Informatica
Teradata
Work Experience
Micron Technologies, US. - From April 2017 to Till Date
Senior Scrum Master - EAD
Scrum master for 5 EAD Products and Services for Application delivery (Scrum) and 2 Ops Support Teams(Kanaban Teams)
Recently has become Product Owner
Responsibilities:
Facilitate Scrum Teams Enterprise Analytics and Data Agile-DevOps Transformation supporting multiple business applications including Big Data, Informatica, Java, .Net, Teradata.
Scrum Master EAD Agile Teams before becoming the Product Owner
Coaching distributed agile team spread across 5 locations across the world.
Agile transformation involves definition of target operating model, target process model and automation strategy
Senior Scrum master for 5 agile teams - work on one Product Increment
Scrum Master for 2 Application Team and 3 Data Analytics Teams delivering Business Value of Analytic Products that Micron Business Team is using
As Product owner prepare Product Increment, Release Roadmap
Create Product Backlog
Facilitate, coordinate and collaborate with Business Stakeholders, Technical Teams
Help team define Definition, Definition Ready and Prioritization Matrix
Coaching, grooming and mentoring teams, stakeholders, product owners, junior scrum masters
Facilitating Release, Sprint Planning Sessions, Demos, Daily Stand-ups, Business, Tech Huddles, Retrospectives for 5 team
Mentoring the team on Agile Estimation techniques
Working with Product Owners and stakeholders to minimize the dependencies
Protecting the team from external changes and help team to focus on value delivery
Scrum on Scrum for Distributed Team
Responsible for guiding/leading/coaching teams in developing DevOps (CI/CD/CT/CM/CP) for all BI, Big Data Applications, ETL .Net, Informatica, Big Data frameworks, Process integration sequence, communication and collaboration points and orchestration
Beyond Digital - From Sept 2016 to March 2017
Digital DevOps
Agile-DevOps coach: for Managed Digital Experience in 21st Digital Transformation Programs
Responsibilities:
Coaching large Digital Transformation Teams – enabling Agile DevOps Capability
Introducing and applying Design Thinking principles to Agile and DevOps
Facilitating and coaching “Persona Based DevOps Experience Maps” in Analytics as a Service, Digital Channels, Content and Data as a Service, Micro Services and Backend Layers.
Agile coach and Senior Scrum Master for 2 of the Digital Transformation Teams focusing BusOps Delivery
Participated in Design Thinking workshops to understand the product value
Along with Product Owner helped the team to understand the business value of the product
Coached the team on Design Thinking Principles and its relevance to agile
Coaching, grooming and mentoring teams, stakeholders, product owners, junior scrum masters
Facilitating Release, Sprint Planning Sessions, Demos, Daily Stand-ups, Business, Tech Huddles, Retrospectives for 5 team
Mentoring the team on Agile Estimation techniques
Working with Product Owners and stakeholders to minimize the dependencies
Coaching Leaderships, Senior Managers as Stakeholders educating them about the Agile Principles/Process and their roles in enterprise Agile-DevOps transformation
Preparing and providing training to Scrum Masters, Product Owners, DevOps Teams, Architects, BA team
Handholding the Scrum Mater in the initial phases of Agile rollout
Drive BDD/TDD implementations across Scrum Teams
Owning and divining, mentoring, the Process and Technology improvements(CI/CD/CT/CM/CP)
Help team to adopt to scrum framework/Kanaban framework/SAFe as applicable
Promote lean practices with-in stakeholders, Products Owners, Scrum Teams
Help teams define Definition of Done, Definition of Ready and Prioritization Matrix
Observing team behaviors and help them to overcome difficulties in adoption of agile
Listening carefully to team’s or team members concerns and help to address them in cordial manner without impacting team morale or fabric
Coach, mentor, train team members in scrum framework
Suggest, recommend and implement agile best practices to improve collaboration, coordination
Agile Managed Experience Strategies which integrates Customer, Business, User Experience and Technical Strategies.
Defining Target Process and Operating Model Design.
Wipro Technologies, US, India and UK. - From August 2005 to Sept 2016
Agile Coach and Scrum Master on various Clients – DevOps, Agile, QA Automation
Worked various engagements as a Agile Coach and Scrum Master both strategic transformation as well as tactical engagements
Developed a Agile Heath Framework to asses maturity levels of an organization
Responsibilities:
Advising clients on Agile and Lean Strategies
Use of Lean fundamentals for optimizing the ALM and Service Delivery
Leading and Managing Large Agile Transformation with ROI of 100% (5-15 Million USD)
Define Agile Strategy in Complex Business and IT environments involving multiple stake holders, multi-locations, multi-vendors, multi-application and technology portfolios
Mentoring the team on Agile Estimation techniques
Working with Product Owners and stakeholders to minimize the dependencies
Coaching Leaderships, Senior Managers as Stakeholders educating them about the Agile Principles/Process and their roles in enterprise Agile-DevOps transformation
Preparing and providing training to Scrum Masters, Product Owners, DevOps Teams, Architects, BA team
Handholding the Scrum Mater in the initial phases of Agile rollout
Drive BDD/TDD implementations across Scrum Teams
Owning and divining, mentoring, the Process and Technology improvements(CI/CD/CT/CM/CP)
Help team to adopt to scrum framework/Kanaban framework/SAFe as applicable
Promote lean practices with-in stakeholders, Products Owners, Scrum Teams
Help teams define Definition of Done, Definition of Ready and Prioritization Matrix
Observing team behaviors and help them to overcome difficulties in adoption of agile
Listening carefully to team’s or team members concerns and help to address them in cordial manner without impacting team morale or fabric
Coach, mentor, train team members in scrum framework
Suggest, recommend and implement agile best practices to improve collaboration, coordination
Owning and coaching on Solution Design Frameworks for enabling Automated DevOps, SAAS, IAAS, PAAS
Setting-up and Managing Centers of Excellence – DevOps, ALM Automation, Agile, Testing/QA COE.
Allianz Cornhill, India and Europe - From May 2002 to August 2005
ALM/QA Manager
Worked for ALM Manager responsible for implementing Enterprise wide ALM Best Practices
Responsibilities and Achievements
1 Years of Development Manager Work in Java Projects
ALM Manager responsible for implementing best practices ALM in distributed organization based out of several locations.
Responsible for organization wide implementation of ITIL, ITSM frameworks
Responsible for areas of process/technological improvements, piloting and implementing solutions to improve the operational efficiency
Responsible for CMMI Level 3 Process Maturity for both India and Europe Locations
Quantified Project/Process Management - Applying Lean/Six-sigma based approach for tracking organization wide Process Efficiency and Process Capability Trends.
Using Casual Analysis Techniques and Continuous Improvement frameworks for resolve process issues
InfoTech and VTL Enterprises, India and Europe - From May 1995 to April 2002
Developer/Automation Lead/QA Manager
Worked for several projects as a Developer, Technical Lead and Test Automation Lead and Manager
Responsibilities and Achievements:
Started as a VB, ASP.NET Developer, then System Analyst and Automation Engineer eventually became a Manager
3 Years further development experience in Microsoft Technologies in ASP.NET, MS SQL Server, MVC, Visual Studio, IIS, TFS, Visual Studio Test Manager, C#
2 Years of development experience Java Technologies, Oracle DB, WebLogic, Tomcat, Servlets, JSP, EJB. SOA
Test Scripting in Win Runner, Test Director for Automated Regression Testing
Performed requirement Analysis, Dev & QA Team Management, Business and Application team collaboration and coordination.
ISO 9001:2000 Implementation
Century Enka Limited, India and Europe - From July 1994 to April 1995
Developer
Started as Production Planning Analyst then shifted development because of my interest in programming
Responsibilities and Achievements:
VB and Oracle developer
Requirement Analysis
Developer to create applications for Inventory Management
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