Business Analyst

CURT CAIRELLI

**** ****** ***** **., ******** Park, FL 33781, 727-***-****, *************@***.***

QUICK PROFILE:

Detail-orientated IT Professional with proven record in analyzing and managing complex IT projects. Versed in business requirements, gap analysis, process improvements, and cost reduction. Team-orientated, motivated, and productive in delivering effective business solutions in fast-paced global environments. Strong interpersonal skills, highly experienced at diplomatically facilitating discussions and negotiations with stakeholders. Recognized analysis and project management skills, consistently delivering complex, large-scale projects, on time within budget.

Eager to learn new technologies. Additional areas of expertise include:

-Process analysis and redesign -Project Management & Tracking -Cost & Resource Estimates

-Management of Cross Functional teams -System Solution Architecture -Project Risk & Scope

-Project & Delivery Methodologies -Budgeting & Planning -Change Control Management

PROFESSIONAL EXPERIENCE:

05/2017 – 07/2017 Citigroup, Tampa, FL Sr. Business Analyst

Coordinated, configured and implemented Concur T&E application enhancements worldwide.

Created Group setups, policy setups, account codes, audit rules, exception codes.

Resolved daily customer service production support issues to the application, including troubleshooting system changes and working with Development team to obtain resolution.

Proficiently works with other teams and business partners to ensure that the CTE application runs efficiently.

Provide weekly updates on statuses to Senior Management and escalate issues while maintaining control of the project. Create and maintain business requirements, functional requirements, User Acceptance testing documentation for UAT and Production.

(SharePoint, Excel, Word, Outlook, Concur, SDLC)

08/2016 – 05/2017 WellCare, Tampa, FL Sr. Business Analyst

Collaborated with IT and stakeholders to identify, gather, analyze, and develop BRD and FRD requirements during correspondence conversion project

Agile Sprint Planning, Daily Stand-ups, workshop meetings

Worked with business users documenting current work flow processes and identified, defined, process improvement options and alternatives, as directed by business needs using interviews, business process, use cases, business rules, and prior workflows

Analyzed, identified, and developed new correspondence design objects from business requirements

Assisted UAT testers in generating test cases and test plans for the purpose of executing business processes and application

Provided metrics and reporting to senior management during all phases of the project

Supported Application Administrators to define and create correspondence templates and print rules in accordance to HIPPA and CMS compliances

(SharePoint, SQL, Excel, Word, MS Visio, PowerPoint, Outlook, Papyrus, SDLC)

03/2016 – 07/2016 Citigroup, Tampa, FL Sr. Business Analyst

Supported ad hoc analysis on overall progress and accuracy of third-party risk assessments across the company.

Drove activities that contributed to overall deployment of the risk assessment process across the firm, including reviewing, developing, and documenting interim processes.

Distributed Third-Party Risk Assessments to Business Activity Owners for Risk Tier evaluation

Standardized business operating procedures and maintained documentation in Collaborate and Internal Audit SharePoint sites

Prepared weekly Project and Change Management status reports to senior management and project teams

(SharePoint, COGNOS, Excel, Word, MS Visio, PowerPoint, Outlook, SDLC)

01/2015 – 03/2015 Pricewaterhouse Coopers, Tampa, FL QA Test Lead

Collaborated with the Project Manager, Vendors, and Business Analysts during Human Resources Talent Transformation project

Translated business requirements (BRD) into concise tangible designs, in alignment to company objectives and best practices

Consulted with vendor to generate detail documents for Functional Requirements (FRD)

Conducted reviews with onshore/offshore development teams ensuring project requirements and specifications were properly understood

Agile Sprint Planning, Stand-ups, workshop meetings

Developed detailed project Test Plan strategies

Ensured test cases were properly written, efficient, and sized to properly validate system and address the Functional Requirements (FRD)

Facilitated Defect Management meetings to prioritize and resolve issues within project timeframe

Assigned as SharePoint and Quality Center administrator during user acceptance testing

Provided daily project status reports and metrics to project team, key stakeholders, and senior management

(HP ALM/Quality Center 11.0, SharePoint, Rally, DMS, Excel, Word, MS Visio, PowerPoint, SDLC)

05/2012 – 11/2014 HSBC Consumer Mortgage Lending, Tampa, FL Sr. Business Analyst

Teamed up with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans to meet business deadlines

Collaborated with stakeholders and business owners during Business Requirement (BRD) and Functional Requirement (FRD) information gathering sessions

Communicated with business and technical staff during Compliance and Regulatory related projects to ensure the understanding of the specifications during all project lifecycle phases

Simultaneously managed concurrent projects in a global distributed team environment

Liaised between business, technical, and vendor organizations to generate business scenarios, user interface screens, and process mapping documentations.

Created detailed process flows, daily test plans, use cases, traceability matrix, and test scripts

Managed and generated Project, Test Strategies, and Mitigation plans

Conducting detailed risk assessments by analyzing documents, statistics, and reports

Led business end-users and offshore testers during user acceptance testing

Coordinated defect meetings to prioritize issues, conduct root cause analysis, and implement solutions within project deadlines.

(HP ALM/Quality Center 11.0, Excel, Word, MS Visio, PowerPoint, SDLC, IBM Utilities)

08/2011 – 12/2011 JP Morgan Chase, Tampa, FL Business Analyst

Responsible for defining, verification, and execution of test scripts utilizing HP Quality Center, and FileAid during ER311 Stable NAV Project.

Participated in quality and code reviews with business and IT development teams, implementing solutions within expected timelines.

Documented and tracking all project defects

Created data analysis for driving test cases through QMF for Windows and DB2 tables

(IBM Z/OS, File Aid, SQL, DB2, HP ALM/Quality Center, Excel, Word, MS Visio, PowerPoint, SDLC, IBM Utilities)

06/2003 - 05/2011 HSBC Technology and Services, Tampa, FL Sr. Business Analyst

Sr. Programmer/Analyst

Mainframe Development

Facilitated requirements gathering and design meetings with the business during multiple global credit card

flagship projects

Simultaneously managed concurrent projects in a global distributed team environment

Constructed detailed functional requirements, data analysis, use cases, traceability matrix, process mapping documents, and interface designs using approved standard templates

Coordinated with business and dispersed technical teams on requirement/functional designs, alternative options, and process improvements to meet business objectives

Conducted code reviews with onshore/offshore development teams ensuring project requirements and specifications were properly understood

Worked with business and development teams to prioritize and resolve all issues/defects within the project timeframe, minimizing impact to business operations.

Implement strategies to minimize the exposure to any risk

Advising senior managers on the potential risks of a project

FTE and offshore resource management and forcasting

Maintained all project documentation and related product items

Led meetings throughout the projects tracking progress, communicating changes to the business and technical staff.

Generated reports to senior management for global resource allocations using Excel Pivot Tables and Vlookup

Special Achievements:

Achieved a 24% annual savings in 2010 by implementing run-time improvement projects in Latin and North American Production regions, consistently meeting corporate metric targets.

Brought about a 21% annual saving in maintenance and licensing fees by working in tandem with

Vendor installing new Control-M application (Unix Job Scheduling System) by replacing

obsolete Unix/TNG scheduling software.

Resolved 73% of incidents within the first 3 weeks after credit card conversion project release.

(IBM Z/OS, Cobol II, CICS, SQL, DB2, OS/JCL, VSAM, File Aid, TSO/ISPF, OS/JCL, Syncsort, Changeman, Abend Aid, NDM, ALM/Quality Center, Excel, Word, MS Visio, PowerPoint, Access, SDLC, IBM Utilities)

EDUCATION:

03/2015 – 02/2016 ALISON Global Online Learning

Diploma in Project Management

03/2015 – 02/2016 GCFLearning

Advanced classes in MS Excel, MS Access, and PowerPoint.

06/1981 – 06/1982 Morse School of Business, Hartford, CT

Computer Science Major. Graduated with HONORS

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