S. T. Reid

*** **** ******, ******* ****, VA 757-***-**** – ac1zzf@r.postjobfree.com

Objective:

To obtain a position in the Customer Service Industry that will allow me the opportunity to grow and develop with the company.

Skills:

Customer Service

Blueprint Reading

Inventory Control

Listening

Communication

Organizational

Telephone Skills

Leadership

Project Management

Education:

A+ Certification CompTIA, Thomas Nelson Community College present

Child Development Certification Office of Human Affairs – Family Investment Center 2014

Professional Experience:

Customer Service Representative Ibex Global, Newport News, VA 7/16 – 10/16

Answered calls from AT&T customers

Multi-tasking between different computer screens

Discuss billing with customers

Answered questions or concerns

Merchandise Packer Wal-Mart Distribution, Williamsburg, VA 2/16 – 11/16

Performed shipping & receiving duties

Loaded merchandise up to 75 pounds

Weighed merchandise prior to shipping

Managed multiple orders and projects

Housekeeper Cleaning Services, Williamsburg, VA 6/15 – 5/16

Cleaned bathrooms, made beds and cleaned kitchens

Replenished fresh towels

Encouraged guests to visit the pool, food area and children’s area

Housekeeper Fort Magruder Hotel, Williamsburg, VA 4/14 – 12/14

Provided great customer service for questions, help, and or concerns

Cleaned guest rooms and lobby

Provided banquet services as needed

Debt Collector Portfolio Recovery, Hampton, VA 5/10 – 4/11

Provided excellent customer service on debt reconciliation

Coordinated payment plans

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