Air Force Project Manager
Resume:
BILL KELSHAW
***** **** ****** ******, ******** *4055 918-***-**** ac1zb7@r.postjobfree.com
SUMMARY
A performance-driven and hardworking information technology professional with a demonstrated track record of achievement in Telecommunications/Engineering and computer services Established capabilities in Network Planning, Customer Care Management, provisioning analysis, and local access planning. Partners with teams and customers to achieve on-time deliveries in an effort to drive continued growth. A natural communicator with strong motivational skills and ability to build, produce, and succeed. Proven aptitude for capacity management, order provisioning, and maintenance. Driven to achieve results and exceed expectations.
TECHNICAL SKILLS
SONET,DWDM, VOIP IPV6 JIRA, F&E, COMS, TCOMS, OrderPro, Proquests, VEC, PC, TRYA, EASR, Looking Glass, Open CI, VFO, Excel, Word, Enrolled in Cisco PM training
EXPERIENCE
WINDSTREAM, Tulsa, Oklahoma
Windstream Communications, Engineer/Planner I 10/2014-02/2017
Design circuits from DS1 to DWDM level, including SONET and VOIP
Ensured timely cost savings grooms completion.
Created track and complete all of my own ASRs to the ILECs
Acted as sole point of contact for all vendor-related grooms regarding all circuit types from switched 911, local, long distance to long haul OCN level service.
Executed design work in all provisioning systems and tracking in JIRA.
Entered ASRs to LECs through use of VFO and common access systems.
Coordinated groom activities with LEC and technicians.
Verizon, Owasso, Oklahoma
Verizon Business Design, Project Management, 01/2010-09/2014
Ensured that circuits met customer desire due date and maintained network integrity.
Provided design support for global strategic partners and customer base on multiple systems, such as F&E, COMS, TCOMS, OrderPro, Proquests, VEC, PC, TRYA, EASR and Looking Glass.
Guaranteed order completion within timeline laid out in service level agreements, as well as provided timely updates to customer base.
Expedited when necessary to meet customer’s needs.
Supported large customer projects, including IE Xerox’s network change from IPV4 to IPV6 with dual stacking.
Oversaw design and installation of all high bandwidth, ethernet, and sonet ring orders under tier-1 domestic and international support team.
Awarded five times as circuit designer/project manager of the month.
Recognized for outstanding customer service.
ADDITIONAL EXPERIENCE
BRK Embroidery and Silk Screening Owner and Operator 7/2005 - Present Owasso OK. Overseeing the day to day operations and Sales of a promotional embroidery/silk screening company to retail customers in the North Eastern area of Oklahoma.
WILLIAMS COMMUNICATIONS, Tulsa, Oklahoma, Manager, Facilities Delivery, 02/2000-07/2005. Ensured availability of all on-net capacity for each customer order prior to customer-requested due date. Interfaced with engineering to meet capacity build dates. Identified network groom options to correct choke points on transport systems. Provided tier-3 design and technical support for service delivery. Reached end of year goal by third quarter each year with 90% of CRDD
Honeywell CND St. Louis MO
Switch Tech 09/84-01/2000 manage and operated the Honeywell road runner TDM switch
U.S. Air Force 05/1980 – 09/1984 E6 Tech control Air Borne
Assigned to Air force One to aid in the air to ground communications. Received airmen of the year 1982 and pass the 7 levels for 307x0 1983 Award E-6 August of 1984
Education
City College of Chicago United States Air Force
Degree Name Computer Programing
Field of study Fortran and Cobolt
Grade 3.4
Date Attended 1981 – 1983
The US Air Force provided training from the City College of Chicago on computer programing.
US Air Force Basic Electronic training
US Air Force Telecommunications
Honeywell CND Analog switch
MCI WorldCom Entry level Manger training
MCI WorldCom Advance Manager training
Extracurricular activities
19Y ars Boy Scouts of America
16 Years Girl Scouts of America
In 2006 awarded the Wood Badge award from Boy Scouts of America
In 2007 awarded the Outstanding Assistance Scout Master of the year for Boy Scouts of America
2007 awarded troop leader of the year by Girl Scouts of Eastern Oklahoma
In 2010 award troop Scout Master at the 100th anniversary National Boy Scout Jamboree
REFERENCES
Charles Fowler Dennis Zvacek
8504 E 78 Place 8611 S 77th E Ct
Tulsa OK 74133 Tulsa OK 74133
Dr. Frank Parks Bill Shaffer
6640 S 76th E Ave 7122 South Sheridan
Tulsa OK 74133 Suite #2 PMB 481
918-***-**** Tulsa OK 74122
Dr. Ed Yob
8803 S. 101st East Ave
Tulsa OK 74133
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