Michelle Mathis
Lake Mary, FL 407-***-****
ac1yc3@r.postjobfree.com
Professional Profile
Self-motivated Government Services Professional with more than ten years of programs and civil service experience. Dedicated to deliver excellent customer service, with a proven history of ethics and integrity. Able to communicate effectively and think critically in an assertive and professional manner. Proficient in using various software to complete work assignments independently or as a team player. Excellent writing and verbal communication skills support my ability to meet and exceed employer expectations. Strong determination to pursue new endeavors and utilize my current skills.
Skills
Telecommunications
Interpret Legal Documents
Clerical Skills
Scanning Skills
Knowledge of Business English
Organizing, Prioritizing, Multitask Skills
Data Entry Skills
Outstanding Customer Service Skills
Professional Experience
Office Skills
Receive calls to provide service and referrals
Update files and logs with accurately for schools, courts, and law enforcement
Prepare reports, files and prioritize workloads
Clerical Skills
Knowledge of general office procedures
Able to type 35wpm and use office equipment
Customer Service Skills
Able to identify and solve problems
Good listener with exceptional problem solving skills
Self-starter with proven ability to prioritize and meet deadlines
Exceptional ability to think critically
Proven record of collecting accurate information to produce positive results
History of honesty and fairness
Relevant Employment History
Orange County Government, Correctional Officer Orlando, FL 2015-2017
Seminole County Sheriff, Juvenile Assessment Deputy Sanford, FL 2002-2013
Volusia County Schools, Clerk Deland, FL 1993-1997
Education
Daytona Beach State College, AS Criminal Justice
Daytona Beach, FL 2003