Erika Holdaway

ac1xj7@r.postjobfree.com ** S Plum Crest, The Woodlands, TX 77382 281-***-****

Professional Summary

Human Resources Professional successful at leveraging career experience to enhance organization productivity and efficiency by effectively directing and supporting operations, services and solutions.

Skills:

Employment Law Benefits Administration

Employee Relations HRIS

Multi-Unit Operations Loss Control

Risk Management Claims Management

Experience:

08/07 – Present TRULUCK’S RESTAURANT GROUP, Ltd., HOUSTON, TX

Director of Human Resources, Employee Benefits and Risk Management

Acts as a strategic business partner to operations and reports to the COO and CFO

Leads the overall provision of human resources policies, programs and services for the company (800+/-employees)

Develops cost control procedures to assure maximum coverage at the least possible cost to company and employee

Successfully developed and implemented compliant administrative procedures for company ACA benefit plans

Plans and supervises the administration and maintenance of employee benefit programs.

Successfully converted information to a Human Resources Information System and Benefits Portal

Responsible for investigation and issue resolutions to HR concerns through the Open Door communication policy

Facilitates interactions with employees on matters related to benefits, FMLA, LOA, discipline issues, coaching, legal and other matters

Acts as the liaison to attorneys, insurance companies and individuals, investigating any incidences and claims

Procures all lines of coverages and reviews policy coverages to minimize company exposure

Trains management teams on proper risk management procedures, claims reporting and loss prevention

03/94 – 08/07 RESTAURANT REPORTING PLUS, HOUSTON, TX

Director of Risk Management and Employee Benefits

Performed strategy and design consulting for benefits and commercial insurance programs for clients nationwide

Developed and maintained client relationships with owners, managers and administrative personnel

Responsible for administration of employee benefits for client’s operations

Provided special guidance and assistance to clients with various employee benefit plans

Developed, recommended, and installed approved, new, or modified plans and employee benefit policies, and supervised administration of existing plans

Developed cost control procedures to assure maximum coverage at the least possible cost to company and employee

Developed and administered risk-management programs including marketing for the most cost effective plans to minimize asset liability

10/92 – 03/94 ENTERTAINMENT ONE, INC., HOUSTON, TX

Employee Benefits Manager

10/90 – 10/92 METHODIST RETIREMENT SERVICES, THE WOODLANDS, TX

Human Resources Assistant

Education:

TEXAS STATE UNIVERSITY, SAN MARCOS, TX

B.S. Criminal Justice

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