James X. Ferrara

ac1wei@r.postjobfree.com 914-***-**** www.linkedin.com/in/jimxferrara

SENIOR DIRECTOR INFORMATION TECHNOLOGY/ANALYTICS/ERP

A hands-on director with vast expertise leading systems implementation by performing in-depth business analysis, requirements gathering, systems testing and reporting. Able to leverage competencies across the organization to deliver concise business requirements. Strong leadership abilities and in-depth business and technical knowledge. A quick learner with a well-rounded IT and operations background with solid experience in Software and Web Technologies. Able to balance a wide range of priorities and manager relationships with other IT and non-IT departments. Responsible for teams larger than 100 staff members and experienced in developing and managing project budgets in excess of $20m. Also led disaster recovery strategy for $175m supplies business.

Most recent accomplishments include:

Managed a diverse range of ERP projects from sales automation using SalesForce to major business transitions and integrations utilizing SAP and Ariba.

Developed and supported the majority of data analytics for Pitney Bowes North America supplies using SQL, SAP, MS ACCESS and EXCEL.

Led the development of training materials for SAP sales implementation and conducted testing.

On-boarded $65m in acquisition revenue by leading IT integration strategy and developing implementation plan leveraging SAP.

Performed Sarbanes-Oxley related testing and controls related to SAP order processing through invoicing and validated user ID security access.

Previous IBM Mainframe experience includes CICS, IMS, DB2 and COBOL

PROFESSIONAL EXPERIENCE

Brick Hill Business Consulting, LLC 2017 to Present

CEO and Principal Consultant: Senior IT and business executive with vast project management experience specializing in ERP implementation including SalesForce and SAP. Hands-on experience in data analytics, ERP software assessment, budgeting, project planning, testing, training and financial/sales reporting. Experienced in using SAP SD/OTC, SQVI, Business Warehouse (BW), Salesforce and Cognos. Very adept at using MS Project, MS Access and MS Excel.

PITNEY BOWES 1992 to 2016

Senior Director/Project Manager, North America Supplies Sales Planning & Operations (5 years)

Hands on Director for the implementation of SAP ERP and Salesforce for US and Canada supplies. Project involved migration of $175m in annual supplies sale revenue and 1.2m in customers from legacy systems to

SAP and Salesforce. Experience includes Sales & Distribution (SD), Finance and Controlling (FICO), Material Management (MM), Business Warehouse (BW) and legacy sales order history into Salesforce. Expert in data analytics, sales reporting, budgets and financial forecasting:

Acted as key point of contact with senior business leaders, IT and key stakeholders

Developed detail project plans as part of the PMO using MS Project

Led the gathering requirements to map the “as-is” to the new “to-be” business processes.

Led the developed the contract pricing methodology using Price Groups in SAP.

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Created test scenarios and performed hands-on testing and data validation.

Worked closely with integrator to address issues.

Logged all errors and worked with team to resolve issues based on level of severity.

Implemented reporting analytics using SQVI, Cognos and ACCESS.

Published queries and variants out to SAP using SQ01, HANA and BW.

Supported SNC testing – Supplier-Network Collaboration

Led the development SAP training materials (130 pages) for supplies sales processing.

Trained the supply team leaders on how to use SAP and trained the trainers during the SAP rollout.

Performed data analytics required by Finance, Sales, Procurement and Logistics planning.

Designed and implemented the compensation plans and reporting directly out of SAP.

Worked with PWC post go-live on Sarbanes-Oxley related testing and process validation.

Designed and implemented sales order history from legacy environment into Salesforce and configured territory assignments.

Senior Director/Project Manager, Business Acquisitions and Operations (6 years)

Led Pitney Bowes Integrated Print Solutions, technology decisions on systems designs and integration to support division growth. Implemented internet strategy for Print Solutions leveraging WebSphere, ARIBA and SAP for an end-to-end seamless sales process. Performed operational analysis of business unit, pricing and EBIT analysis for growth plans.

Conducted analysis of potential acquisitions and developed integration strategy using SAP in place of legacy IMS Cobol System

Personally assessed and project managed the onboarding of $65 million in business revenue.

Champion for SAP order management adoption throughout the organization.

Designed and implemented all reporting following integration via SAP.

Leverage WebSphere for WEB customer facing and direct customer order management

IT Director, Web Development (3 years)

Responsible for Pitney Bowes WEB Development using Broadvision and Field Service Systems applications leveraging Siebel. Field Service budget was in excess of $22 million. Led all major projects and enhancements involving these platforms with IBM Consulting Service.

VP of Information Systems, PB Canada (1 year)

Led business consolidation of legacy platforms with US business strategy

Senior Manager, Call Center Development (2 years)

Led the replacement of Pitney Bowes call center systems from AS400 COBOL based systems to Siebel for over 600 agents

Manager, Order Entry Systems (7 years)

Managed Mainframe order entry systems. Led sales automation project using Trilogy Software, VB, and APIs to backend IMS Mainframe applications.

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ADDITIONAL RELEVANT EXPERIENCE

IBM Credit Corporation - Manager and Programmer 1986 to 1992

Led the development on several of the key initiatives and ultimately designed and wrote the billing engine for the leasing platform. Was promoted to manager to drive the migration of the PC Dealer Financing Platform from ITT to IBM Credit Corporation.

Software Design Associates – IT Consultant 1984 to 1986

Consultant for Software Design Associates. Led the development team on several key initiatives which included: IBM Credit Corporation, NYNEX and Health Insurance Plan of Greater New York

Texaco – Programmer 1982 to 1984

Programmer responsible for the Executive Payroll Systems and the tanker inventory system for managing provisions held on Texaco owned tankers.

EDUCATION AND AWARD

Bachelor of Arts, Computer Science – Cum Laude, Iona College, New Rochelle, NY

Recipient of Pitney Bowes One Excellence Awards

TECHNICAL EXPERTISE

SAP ECC, SAP R/3, SAP Sales & Distribution (SD), SAP Finance (FICO), SAP HANA, SAP BW (Business Warehouse), SAP MM (Material Management), SAP SQVI/Big Data, Salesforce, MS Excel, MS Project, Visio, Siebel/Oracle Call Center, Siebel/Oracle Service, JAVA, SQL, and ACCESS ODBC connections to Oracle, Visio, Microsoft SQL, and other SQL based databases, CICS, IMS COBOL, IBM Mainframe

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