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Sales Customer Service

Location:
Moorestown, NJ, 08057
Salary:
60K
Posted:
August 14, 2017

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Resume:

Susan Timpe International Sales Management Visionary ~ Business Development ~ Due Diligence ~ Turn-around Management

917-***-**** (c) 856-***-**** (h) ac1tql@r.postjobfree.com 53 Village of Stoney Run, Apt D Maple Shade, NJ 08052

International sales expert with 35 years of experience in markets across the USA, Europe, Asia and Australia. Leader in developing and maintaining new business areas in many areas of the world. Veteran presenter at national and international trade shows. Experienced and enthusiastic world traveler. Areas of Expertise include:

Business Development

Relationship Building

Revenue & Profit Growth

Sales Planning & Marketing

Customer Service

International Travel & Communication

Trade-show Presentation

Problem Resolution

Team Skills Facilitation

Experience & Notable Contributions

CHINA PERFORMANCE GROUP Watchung, NJ 2016 - Present

Provides essential support to those importers who seek excellence from their China Supply Chain.

Account Executive

To locate customers that do direct import from China and help from beginning to end of their China supply chain.

We add value and create wealth for our clients. How we accomplish this is by an interactive approach to understanding their unique Ultimate China Sourcing Solution and then execute on that mission. CPG helps its clients by providing them with a solid, reliable and predictable platform in China.

KEY ACCOMPLISHMENTS:

Defined 20 Suspects and narrowed them down to 16 prospects, then finalized this to 4 LHF, in my first week

Have continued to grow with new LHF each week.

Have gotten 2 LHF to the Executive Briefing within the first month.

Was the first to close any accounts for the NJ office.

PACIFICO AUTO GROUP Philadelphia, PA 2016- 2016

A new and pre-owned automobile dealership.

Floor Sales Associate

To welcome customers to the dealership and make them feel comfortable. Work with the customer to find the right car (new or pre-owned) that will fit their wants and needs. Go over all the features and benefits for each car and go on a test drive with them. Fill out all the proper forms on the computer and help them come up with the price and/or payment that will fit their requirements.

KEY ACCOMPLISHMENTS:

Certified and licensed to sell Mazda and Hyundai cars.

Sold required number of units to receive bonus in the first month on the floor.

CAN YOU IMAGINE/HPI HONG KONG, LTD. Chatsworth, CA, and Hong Kong, China 1998–2015

A manufacturer, and seller of creative products.

International Sales Manager

Lead salesperson for company developing and producing creative products sold across a broad range of outlets, from small independent shops to the largest mass-market retailers. Work with distributors across a range of international markets to place and promote products. Assist customers in understanding products, pricing, and availability, and advise manufacturing to emphasize product features based on analysis of customers’ needs. Maintain friendly, professional, and productive relationships with customers, responding to all inquiries in a thorough and timely manner. Represent the company at domestic and international trade shows and sales conferences.

Susan Timpe International Sales Management p. 2 Visionary ~ Business Development ~ Due Diligence ~ Turn-around Management

Experience (cont.)

Key Accomplishments:

Handle the highest-volume account within the company’s International territory.

Took this company from just over $400K to $4 million.

Brought on many new Domestic and International Accounts.

Have grown several accounts to more than double their revenue.

PRESTON TRUCKING COMPANY Kearney, NJ 1996–1998

A regional LTL Carrier with terminals throughout the Eastern United States.

Senior Account Manager

Maintained existing accounts and developed new business. Provided exemplary customer service for all accounts. Kept clients informed of new and existing shipping lanes, including prices and availability.

Key Accomplishments:

Planned and executed routes within sales territory to maximize efficiency in shipping lanes and delivery times for customers.

LTL COMMON CARRIERS Various

1985–1996

Key Accomplishments:

Was the first female Sales Rep in Southern CA.

Acquired the largest account within the office/terminal in Chatsworth, CA.

Was promoted to a new position in Richmond, VA. and developed a new territory.

Was promoted from Philadelphia, PA. to open a new office/terminal in Richmond, VA.

Education & Training

ORANGE COAST COLLEGE Costa Mesa, CA Coursework General and Bookkeeping



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