LUIS DE SANTANA

Rua Sao Francisco ** ap:*** – Cep:80020190 – Curitiba – Parana – Brasil

+554*-*********

ac1tg9@r.postjobfree.com

Professional Knowledge.

Broad knowledge of hardware, software, and networking technologies to provide a powerful combination of analysis, implementation, and Security. Experience in system and network administration, hardware evaluation, project management, Incident analysis and recovery. Switch’s and Router’s configuration experience, vlans, subneting and troubleshooting. Data Center Rack and Stack Servers, Switch’s, Routers and other network Hardware’s, cable management, testing CAT5e, CAT6, fiber and coax cables, monitoring and management of air-conditioning, UPS, generators (power usage health and safety), security system fire alarm systems. Reporting, Presentation abilities, Individual and teamwork, Project and programme management, Strategic thinking, Creative problem solving, troubleshooting and security techniques all keeping to SLA’s. Network Engineer Cisco, Juniper with experience in Telecomm equipment’s. I have experience with migration, configuration and IT support. In addition I’m involved with Telecomm projects and IT projects from 2002 in Brazil, UK and Spain. Switch’s 3com, Extreme Networks, Switches and Routers Cisco, Switches and Routers Juniper, Cisco Pix / ASA Firewalls, Standard and Extended access-lists, Distribute-Lists and Route Maps, IPS/Intrusion Prevention Systems and IDS/Intrusion Detection System, Cisco Wireless, VPN Server and Client, ASDM Cisco, Secure ACS (Tacacs/Radius server), Cisco Unified Communications Manager, Cisco_ IP_ Communicator, Switch’s Avaya, Nortel Meridian PBX, Ericsson RBS 3000 family, Nec / Ericsson Minilink 2g/3g, Remedy ticketing system (troubleshooting ticket), Microsoft Visio, VMware ESX Server Enterprise, Wireless Technologies (RF) 802.11a, 802.11b, 802.11d, 802.11n, 802.11g, 5 GHz. Network Admin Tools: Nagios, Solarwind, iphost network monitor, HP Openview, WhatsupGold, Wireshark, splunk, Netviz. Operating Systems: Windows,98,2000, Windows 7,8,10 Windows XP, Office,Outlook Packages, Citrix, windows server 2000,2003,2008, 2010 Exchange, Active Directory, Linux Workstation Kurumim, Fedora, Suse and more.

Speak Languages.

Portuguese Native.

English Advanced.

Spanish Advanced.

French intermediate.

Italian intermediate.

Academic achievement.

Universidade Estadual do Vale do Acaraú / Teleccom Enginner – Finished em 2001

Another Achievement.

JNCIA Juniper Network Certificate

CCNA Cisco Certified Network Associates

CCNP Cisco Certified Network Professional

SSCP System Security Certified Practitioner

ITIL Foundation Qualification in IT Service Management

Wireless Technologies Anatel Brazil (National Agency of Telecom of Brazil)

Technician in Towers and tall Buildings (Supporting Telecomm equipment)

VMware ESX Server Enterprise (VMware Live Online Training)

MCSA Microsoft Certified Systems Administrator

CompTIA A+ Hardware and software Technician

CCTT Cabling Test Technician Fluke Networks

CSCS Card and IPAF Card

Checkpoint Ccsa _

CEH-Ethical Hacker

Work History.

Mar. 2016 – until now

Network and Security Analyst (Digital Road IT Consultant Ltda )

Sebrae – Brazilian Support Service for Micro and Small Enterprises

Develop Security Policies and Standard Operating Procedures for companies. I’m Lead Security Incident Handler. Responsibilities include to be a first responder to security related incidents and to notify team members and the customer during a security related incident. Assist with log correlation and investigation alongside the system administrator and network engineers. Work with vendors, customer and team members to isolate and eradicate incidents as they may occur.

Utilize Windows, Linux Centos and Splunk (analyze Metadata) to troubleshoot various networks.

Conduct incident/event investigation and analysis, detect, assess and report network vulnerabilities.

Perform regular O&M functions such as problem management, patching, backups, configuration management and system documentation, Maintain awareness of cyber trends, threats, and vulnerabilities. Monitoring and maintain the operational capability of several enterprise level cybersecurity tools and countermeasures.

Participate in validation testing of system configuration/hardening and assessment of classified information systems (IS). Recommend technological upgrades/modifications for client's. Ensure system reliability and accessibility by preventing and defending against unauthorized access to system.

Julho de 2015 – Janeiro de 2016

Information Technology – Security and Infrastructure Analyst

Jaguar Land Rover América Latina e Caribe ( Tata Consultancy Services )

May. 2014 – Jul.2015.

Network and Security Analyst (Digital Road IT Consultant Ltda )

Sebrae – Brazilian Support Service for Micro and Small Enterprises – Brazil.

Feb. 2010 – Dez. 2013

Network admin and Security support.

City of London – UK (Government).

Network Administrator with over 5000 people connected. Developing and support the network activities, customization, integration, optimization and monitoring security devices across the network daily. Working with equipment Juniper Srx 210,550,1400,3400, Juniper Trapeze / RingMaster Wireless, Juniper VPN Junos Pulse administrator, Cisco 877/887 ADSL Router more 50 Connection Sites Lan/Wan VPN Cisco and Juniper.

***City of London has over 15.000 devices connected/attached to the network today year of 2013.

Jan. 2009 – Dec. 2009

Network Engineer and Field Engineer

Dimension Data - Westfield Shopping Center – Olympic Center - Stratford – UK

Software installations, upgrades, management, internal and external support, development of research, documentation. Responsible for Servers, Switches, Routers and Network Hardware.

Data Centre Rack and Stack/ Servers, Switch’s, Routers and network hardware, Rack/Stack and activation of Cisco Switch’s Catalyst 3750 G ‘’Poe’’ (350 units), Catalyst 6500 ‘’Poe’’ (11 units), 4507E ‘’Poe’’ (9 units), ASR1001 (4 units)

Installation and activation UPS / Battery’s

Activation of Cisco WLC wireless 5500 and access point mod. 1252 and 1142 (over units 800)

Wireless survey with software Air magnet Wi-Fi Analyzer pro.

Software installations, upgrades and management in the Data Center

Building and maintaining Microsoft Visio documentations

Offsite and onsite support, Involved in solving technical problems, developing documentation/Site Surveys.

Jun. 2008 – Oct. 2008

Network Designer - Temporary Contract

Black Box – UK

Perform Site Surveys, and provide documentation from Clients/costumers for Black Box UK.

Organizing rack and Telecomm equipment in Comm. Rooms, patching install and testing of CAT5e, CAT6, CAT6e, fiber and coax, multi-max panels, Rack Stack and activation of new equipment’s.

Negotiate hardware, software, and circuit contracts between Company’s and ISP`s.

Redesign customer’s office copper and fiber cable for scalability.

Jul. 2007 to Dec. 2007

Vodafone - Grupo BLC (Spain – Madrid)

Network Engineer NOC (Network Operations Center)

Configuration, maintenance, monitoring circuits and devices, Planning Optimization to upgrade the Network.

Manage, maintain and Monitoring Systems and Network (report status and performance of network service). Identifying and responding faults on the systems and network problems, report to engineer responsible by area/ network/ city/ province). Provisioning (IP assignment, core network, configuration; switches, routers, Radio base stations, application upgrades, network equipment build and installation). Facilities maintenance, stations and comm. rooms. (monitoring and management of air-conditioning, UPS, generators, power usage, health and safety/ security system ). Facilities provisioning (installing racks, setting up power, installing ethernet, fibre and console cabling). Maintenance of WIKI and technical documentation of processes and procedures used throughout operations.

Jan. 2006 to Jun. 2007

Vodafone - Grupo BLC (Spain – Barcelona)

Network Engineer NOC (Network Operations Center)

Configuration, maintenance, monitoring circuits and devices, Planning Optimization to upgrade the Network, manage, maintain, Monitoring Systems and Network (report status and performance of network service). Identifying and responding faults on the systems and network problems, report to engineer responsible by area / city/ province). Provisioning (IP assignment, core network configuration, switches, routers, Radio base stations, application upgrades, network equipment build configuration setup and test). Facilities maintenance, stations and comm. rooms. (monitoring and management of air-conditioning, UPS, generators, power usage, health and safety/ security system ). Facilities provisioning (installing racks, setting up power, installing Ethernet cables, fiber connection and console cabling).

Maintenance of WIKI and technical documentation of processes and procedures used throughout operations.

Jun. 2005 to Dec. 2005

Self Employed (Spain - Barcelona)

Network Engineer (Field Engineer/ temporary contract’s.)

Perform Site Surveys, and provide documentation for Company’s.

Perform Troubleshooting end-to-end between sites.

Negotiate hardware, software, and circuit contracts between Company’s and ISP`s.

Redesign customer’s office copper and fiber cable.

Configure and implement Remote Access Solution: VPN, ISDN dial up, Fractional T1/E1…

Network Assessment and Documentation (including technical, operational, and economic assessment)

Configure Cisco VPN Concentrator to allow VPN clients

Implement Cisco Secure Access Control Server (ACS 3.0) Tacacs+/ Radius

Configure Pix to Pix, Router to Router and Client to Server VPN

Redistribution of routing protocols and Frame-Relay configuration

Network Migration from RIP to OSPF…

Build and maintain Visio documentations.

Sep. 2004 to Apr. 2005

Technician Supervisor

Orange Telecom UK

Under the supervision of the project manager, provides technical and maintenance support in the area of system support services. My duties include, Install and maintain modems Orange live box model: dv4210-wu and others equipment’s and supervising 12 Technicians.

*8450 units box was installed during my supervision at Home Users and Small/ Medium Companies.

Sep. 2003 to Jul. 2004.

Network Administrator

Hedges and Butler network PUB.

Network infrastructure, switches and routers, diagnoses problems, responsible for the integrity of the data, efficiency and performance of the network, support staff responds to individual users' difficulties with computer systems and network, training, diagnose and solve common problems, routine maintenance and upkeep, such as changing backup.

Mar. 2003 to Sep. 2003.

Technical Resources

Field Engineer - Temporary Contract

Organizing rack’s and Telecomm equipment in Comm. rooms

Terminating, Patching and testing CAT5e, CAT6, CAT6e, fiber and coax, multi-max panels Rack Stack and activation of equipment.

Jun. 2002 to Feb. 2003.

Field Engineer

Cabling People

Organizing rack’s and Telecomm equipment in Comm. rooms

Terminating, Patching and testing CAT5e, CAT6, CAT6e, fiber and coax, multi-max panels, Rack Stack and activation of equipment.

Oct.1999 to Dec. 2001

Network Designer

DNA Digital Ltd._ ( Fortaleza / Brazil )

My duties are a little different on this year, in particular I had to Design our entire corporate Network and connect all the medical office’s to our Datacenter. Another interesting objective in this project I had to setup wireless network into our network. I’ve been working a great deal with ISP`s, Engineer’s, Technician’s, Supplier’s, and all partners who want see this network complete and accessible on the Internet for all medical offices, hospitals, clinics, medical centers and suppliers.

Responsibilities: Engineer Network Designer and Project Manager, IT Financial Management, IT Staff Management, intermediate IT negotiations between doctors, scientists and suppliers.

Thank you for your attention and time.

Regards

Luis De Santana

Network and Security Engineer

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