BARBARA INGLETON

*** ***********, *******, ******* *** 3K2

Home: 416-***-****

E-mail: ac1qqz@r.postjobfree.com

Profile

A motivated and accomplished Human Resources Team Lead/ Benefits Administrator who excels in relationship development, managing multiple projects and deliverables within highly confidential environments. Experience with over 9,000 employees, and experience with plan administration in multiple provinces. Solid understanding of different benefit plans (retirement, health and dental insurance, life insurance, disability and leave administration). High-performing team player capable of self direction and ability to work jointly with team members. Superior customer service orientation with strong interpersonal and communication skills.

Professional Experience

Human Resources: Talent Team Lead

2015 - 2016

Deloitte LLP

Actively supervises a team within HR shared service centre

Manage Canada wide new hires on-boarding process which includes preparing and sending out offer letters, contacting candidates prior to hire date and provide them with instructions for their first day

Manage Canada wide employee reference and background checks

Organizing and facilitating weekly new hire on-boarding process

Partnering with internal HR Managers to ensure required documentation and processes are transacted

Respond to and resolve employee questions related to policies and procedures, benefits, and other HR practices and programs

Manage Canada wide annual benefits and pension enrollments with HRIS and local Total Rewards partners

Manage Canada wide annual vacation audit with local Total Rewards partners

Manage Canada wide termination process within the HRIS system and coordination of required paperwork with HR Managers

Manage Canada wide leaves and short-term disability process, communications to HR COE’s and various vendors

Work with payroll and finance department to ensure timely payment of vendor invoices

Manage Canada wide Exit Interview process

Manage Canada wide employment verification process

Human Resources: Benefits Specialist

2002 – 2015

Deloitte LLP

Primary liaison Canada wide HR Managers and Total Rewards benefit partners regarding all aspects of benefits administration

Primary liaison with vendors regarding claims, eligibility, benefits design; implementation and ongoing service

Manage benefit program utilizing HRIS system

Manage Canada wide benefit enrollments and work with local Total Rewards benefit partners regarding benefits administration questions, process, issue resolution

Facilitates new hire benefits training; develops and updates materials

Responsible for HRIS system testing and providing feedback to HRIS and local Total Rewards benefit partners

Work with HRIS, local Total Rewards benefit partners and vendors to establish requirements for any new interfaces or adjustments to existing interfaces

Resolves employee questions and problems with adherence to benefit policies and procedures

Work with vendors to help employees resolve claims, eligibility, plan design administration or other issues with insurance benefits

Collaborate with accounting and payroll department for vendor payments and retirement plan contributions

Maintain compliance with federal and provincial employment practices and standards

Human Resources: Payroll & Benefits Administrator

1995-2002

Arthur Andersen LLP

Responsible for the preparation and processing of bi-weekly payroll for over 1200 employees

Review and ensure accuracy of approved timesheets

Track and deduct all garnishment and other payroll deductions

Preparing WSIB remittances, T4’s and ROE’s

Completion of Payroll month end and year end closing procedures

Manage and administration of employee information in HRIS system

Responsible for providing benefits information to employees and resolving claims issues

Administered and monitored eligibility for Pension/Group RRSP plan, provided necessary enrolment information and documentation

Liaise with benefits providers

Manage and administration of new employees orientation process

PeopleSoft training and access for new users

Verification of employment

Review and process HR/Payroll terminated employee documents

Generate reports from HRIS system

Management Experience

2009 – Manage implementation of Flexible benefits credits

2007- Manage implementation of Retired Partners new design Health and Life Insurance program

2006- Manage implementation of Deloitte’s Wellness plan

2005- Manage implementation of Deloitte’s Health Spending Account program

2003- Coordinated and chaired Take Our Kids to Work program

2002 - Manage implementation new benefit programs merger of Arthur Andersen/Deloitte & Touché

Technical Skills

Windows

WordPerfect

MS Office (Excel/Word/PowerPoint, Access)

MS Outlook

PeopleSoft -HRIS

SuccessFactors

EDUCATION AND PROFESSIONAL DEVELOPMENT

Business Administration Certificate – Red River Community College

Group Benefits Associate (GBA) Certificate – George Brown College

PROFESSIONAL DEVELOPMENT

2016 – Current: Volunteer: Humber River Hospital

2006-2016 Volunteer: Member of Deloitte’s Impact Day program across the GTA

2006-2009 Volunteer: Habitat for Humanity

2006-2015 Volunteer: CIBC Breast Cancer Run for the Cure

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