Asra Ahmed

Mobile: +1-803-***-****

Email: ac1ndz@r.postjobfree.com https://www.linkedin.com/in/asraahmed

Seeking a position in the IT industry that offers growth opportunities and allows me to utilize my domain experience and leadership skills.

Industry Exposure

10+ Years’ experience as Business analyst in Life, annuities, health and US payroll domain.

Major Job responsibilities and skills–

Experienced in Life, Group Life, Annuity, US health care and payroll domain

Business Analyst experience of 7 years primarily in Life, Group and Health Insurance domain

LOMA certified

Certified Payroll Analyst

Expertise in gathering, analysing and documenting business and Functional Requirement Specifications

Analysis of the system problem from business viewpoint

Performing GAP analysis, Creating UML diagrams, creating user stories and test cases

Peer Review of the documents

Experience in coordinating with business and IT across all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)

Support in Business Development Process (RFP / Client Demos for solutions)

Conducting BA, Insurance domain training to new joiners

Team player with strong analytical, problem solving, multitasking and strategic planning skills

Experienced in working on Agile methodologies

Experienced in UAT

Experienced in handling team

Professional Experience

Valuelabs LLP Indore - Senior Business Analyst ( July 2015 to April 2017)

Client – Benefitfocus – Health insuranceand Payroll (Charleston - US)

Gathering requirement by participating in discovery calls with clients

Documenting requirements

Ensured that all requirements, enhancements and defects for the particular release have been developed, fixed and tested for release

Handled Change Requests by capturing them in the available organizational templates & thoroughly analyzing them for the impact

Doing peer review and having requirement walk through with Developers and QA team

Coordinating with onshore team

Setting up calls and meeting with onshore team

Providing training to new joiners and team members

Conducting knowledge sharing sessions with team

UAT lead for open enrollment 2017

CSC India Private limited – Business Analyst (February 2011 to June 2015)

Client : Zurich (Farmers Insurance NA)

Preparation of functional and business specification

Analysis of the system problem from business viewpoint

Preparation of test plan and test data

Reviewing Requirement Traceability Matrix for Business scenarios.

Helping in UAT

Working with HP ALM – set of web-based test management software

Working with various XML based interfaces like eBAAS, Bua etc

Giving Life and GROUP training to new Joiners

LOMA training to CSC Employees and Conducting BA, Life Insurance domain training

Preparation of Reports and other documents

Kotak Life Insurance as Dy Manager –Sales (April 2010 till October2010)

ASAP Infotech Indore as SAP SD consultant (January 2009 to April 05th 2010)

Reliance Life Insurance as As Sales Manager ( May 2007 to December 2008 )

Achievements

Won Employee of the Quarter at ValueLabs LLC [April-June 2016].

Received Certificate of Appreciation from VP ValueLabs for outstanding performance in Payroll.

Received Employee of the month at CSC India limited for the month of April 2012.

Served and Leaded Corporate Social Services Committee in CSC for duration from 2011 – June 2015.

Represented CSC India (Indore) as CSR Lead in many events.

Served Recreational Committee in CSC as a volunteer for duration from 2011 – June 2015.

Achieved several Certificate of Achievements in overall tenure with CSC on showing high skilled business and domain expertise, Insurance training and CSR.

Education

MBA (International Business) 2004 – 2006

Bachelors of commerce (Computer Applications) 2001-2004

Skills

Strong Business analytical and interpersonal skills

Deep knowledge of US Life, Annuities, Health insurance and Payroll

Expertise in gathering, analyzing and documenting business and Functional Requirement Specifications, UML diagrams, used cases, RTM Matrix.

Experience in Agile Methodologies

Technical Skills:

Experienced in AS400

Drools and Rule engine

SAP SD module Version 6.0

Proficient with the use of Windows operating system, MS Office suite and the Internet.

Hands on experience of Delphi, Basics of C++ and DBMS, XML.

Tools

JIRA

Salesforce

HPQC ALM

Bugzilla

SOAP UI

Notepad++

Certifications

Insurance: LOMA FLMI level 1 (LOMA 280, 290 and 301)

System Integrator Payroll Analyst Certification

Internal certification on Benfitfocus Health insurance

Internal certification on HIPAA, Benefit101

Reference is available on request.

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