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Sales Customer Service

Location:
Nampa, ID
Salary:
65,000
Posted:
August 03, 2017

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Resume:

Objective: Community & Business Development Director

Professional Profile

Hunter with desire to bring all of my experience to an established Company with integrity.

** ***** ** ***** ********** with all aspects of interior design and older adult related industry

Driven ability to grow business from zero to multiple reoccurring referrals. Plan and coordinate Celebrating Older Adults Event for fifth year. Started ‘A Senior Wish’ for Napa & Sonoma County.

Strong attention to detail and the ability to manage multiple projects happening concurrently.

Good working knowledge of Microsoft Windows/ Office: Word, Excel, PowerPoint and Outlook, advanced technical skills and ability to learn new software quickly and excel in one's position.

Proven excellent interpersonal skills, time management, organized, dependable and genuine person.

Experience

Golden Living, Napa, CA 03/15 to Present

Business Development Director

Relationship building with Hospitals, Doctors, Case Managers and new business outside sales calls. Heavily involved with Community events, meetings and Senior Advisory Commission for the City of Napa. Napa Chamber of Commerce Co-Chair of Ambassador Group. Co-President of Alliance of Aging group of volunteers in Senior related issues. Promoted from Patient Transition Liaison to Business Development Director. Chair of Celebrating Older Adults Event, President of Napa and Sonoma’s Senior Wish granting Wishes for people over 65 years young.

PINER’S, Napa, CA 02/2012 to 02/2015

Community Relations Director

Create relationships to establish brand name in Napa community explaining complexity of established family owned and operated company consisting of Assisted Living and Skilled Nursing Home, Napa Ambulance, Medical Supply and Welding Supply stores. Achieved

various levels of service to the senior community including Napa Chamber Ambassador of the Year, Co-Captain of Napa Chamber Ambassadors, Commissioner on the Senior Advisory Board, Treasurer and Co-Chair for the Alliance on Aging group and Employee of the Month at Piner’s. In 2013, Lead Chair for the Celebrating Seniors Event. Dream job and great fit for level of energy needed to fulfill this amount of workload.

Stone Etc., Hayward, CA 02/2010 to 12/2011

Regional Territory Manager

Develop and maintain favorable relationships with new and existing clients in order to increase revenue. I measure surfaces for pricing and production of granite, marble and quartz material. I increased sales by 20% over other territories in our company. Duties include meeting with Business Owners, Kitchen Designers and Residential Clients. Successfully established exclusive relationships with businesses, clients include Lowe’s and Costco for installation and selection for their clients’ projects.

Comcast, Fairfield, CA 04/2009 to 02/2010

Business Account Executive

Operated North Bay Territory consisting of new and existing business clients. Communicated product features and benefits for internet, voice and video services. Exceeded goal expectations by 15%, in a business-to-business sales capacity. Achieved improved customer service for North Bay area.

McAfee Inc., Napa, CA 09/2008 to 04/2009

Site Advisor

Achieved new International e-commerce business clients involving security and certification for their websites. Innovative role to increase sales and viewing to their website. Hunted for new clients from multi-faceted business lists consisting of small to medium size companies.

Yellow Book USA, Rohnert Park, CA 04/2008 to 09/2008

Media Consultant Manager

Supported new and existing clients with new advertising media plans. Developed innovative directional marketing ideas including print and web campaigns including Google, Yahoo and Yellow Book USA for clients’ maximum visibility. Created new advertisement layouts for

updated look adding color and key words to appeal to clients/ customers. Listened to business needs to develop appropriate strategy.

Emergency Service Restoration Inc. 03/2005 to 04/2008

Marketing Account Executive

Created new accounts for an expanding Southern California based company. Managed Central Valley territory to increase referrals from zero to 20% above goal expectations for 22 consecutive months. Responsible for company introduction and safety training presentations for small to large groups using PowerPoint and innovative story boards.

Trained for Mold Awareness and Emergency Preparedness Plans.

Education

Licensed Cosmetologist, Vintage Academy of Hair Design

Associate of Arts, Interior Design, Brooks College, 3.98 GPA



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