Sales Customer Service

Deonte Hibbler

Phone: 312-***-****

Los Angeles, CA Email: *********@*****.***

Experienced Sales Leader

*Experience launching start-ups, new markets, products and remote teams

*Experience leading sales and account management teams

*SEO, SEM and social media

*Multiple Presidents Club Winner

*SaaS Sales experience

*Completed multiple sales and leadership programs

*Microsoft Office proficient

*P&L reporting experience

*Processing Payroll

*Business to business and business to consumer sales experience

*CRM experience

*Experience meeting C-levels, business owners and consumers

*Sales trainer

WORK EXPERIENCE:

National Sales Manager (Remote)

Weed Man – Lawn Care (National) January 2017 – present

Developed new Remote Sales Team and platform for working with remote sales reps

Responsible for all sales teams and all sales strategies

Recruit, hire and training of all sales reps

Processing of payroll, service agreements and commissions for team

Corporate Sales and Customer Service Trainer (Remote) July 2015 – Dec. 2016

Vacasa – Vacation Rentals (Los Angeles, CA)

Responsible for new hire training from General managers, guest services, operations managers and reservations sales

Creation of training programs and documents in LMS

Ongoing sales and customer service training for current employees

Work remotely from home office while connected with corporate offices in Portland and Boise

Regional Business Development Manager (Remote)

Vacasa – Vacation Rentals (Los Angeles, CA) Sept. 2014 – July 2015

Secured over $1,000,000 in new business projected revenue

Started the Los Angeles division to acquire new homes and expand the territory

Meetings with homeowners and area leaders to increase Vacasa's vacation rental portfolio

Multi-Channel and Computing Sales Manager

Best Buy (Phoenix, AZ) March 2013 – Sept. 2014

Managed 13 to 25 sales associates to achieve business goals through multi-channel sales

Lead additional customer service team of 7 to 10 associates

Key holder and opening and closing the store responsibilities, cash drawer counts and P&L reports

Team increase business through internet, phone sales and business owners (Best Buy for Business)

Coached and trained the sales floor of 80 -110 sales associates in how to increase revenue through customer interactions and multi-channel sales

Responsible for daily revenue goal and month over month revenue growth of 5%-15%

Lead the district of 15 locations in revenue growth for Q3

Territory Manager (Remote)

Belly (Phoenix, AZ and Chicago, IL) March 2014 – May 2014

Managed the entire Phoenix market to acquire new business and expand the territory

Met with the owners daily of small and medium sized business to present marketing solutions to increase business and customer traffic

Closed weekly deals through cold calling and face to face meetings with local business owners

National Account Executive

GannettLocal (Phoenix, AZ) Nov. 2012 – March 2013

Helped start the franchise division while selling multiple digital marketing products

Worked with decision makers and business owners to drive their business through our solutions

Consulted with prospects and sold SEO, SEM, Web development and social media marketing tools

CareerBuilder, LLC (Scottsdale, AZ and Chicago, IL) May 2005 – Sept. 2012

Worked in sales groups and partnered with non-sales teams building relationships internally and externally with businesses and selling our software as a service solutions to head of companies, executives, marketing teams and operations. Strategic partnerships with Human Resource, recruitment professionals and hiring managers. Helped create two business groups and lead the teams to success. Won multiple awards for achieving above and beyond expectations.

Position: Account Executive Dec 2009 – Sept 2012

Between 8 – 10 face to face sales meetings with executives and VPs each month throughout the country

Top West Coast Account Executive percent to quota out of 30 reps in 2010

Top West Coast Account Executive of the quarter for two consecutive quarters in 2011

First Account Executive to sell new $100,000 talent network solutions out of 250 reps

Position: Senior Sales Manager of the EBU (Emerging Business Unit) Jan 2009 – Dec 2009

Reported to Director of Sales with 10 – 12 sales reps reporting directly to me

Hired and trained inside sales reps

Top sales manager out of 5 managers for 6 consecutive months

Multiple reps promoted from my team by providing direction and helping them reach their goals

Position: Account Optimization Group Manager Jan 2008 – Jan 2009

Reported to Group Director with 6 – 8 account reps reporting directly to me

Helped create and implement a new business group to increase revenue for the mid-market sales team by increasing renewals and number of active contracts by up-selling current clients

Hit monthly MBOs goals and achieved between 100% and 150% each quarter

Helped in tracking and reporting that helped create new User Interface tool

Created quotas for my team and budgeted all expenses

Position: Senior Sales Manager Enterprise May 2006 – Jan 2008

Reported to Director of Sales with 10 – 12 sales reps reporting directly to me

Helped create and implement a new sales team within the company

Created new compensation plans and quotas for reps under my team

Hit monthly sales goals and finished at over 114% of plan for the year

Grew book of business of the group by over 60% year over year

Presidents Club winner two years in a row for hitting over 110% of annual quota

Completed CareerBuilder Leadership program

Position: Sales Support Representative Oct 2005 – May 2006

Top sales rep within group monthly out of 24 sales support reps

Supported two top sales reps in closing deals, setting and running appointments

Closed the largest deal in the history of the group

Customer service focused

Promoted to Team Lead over the Sales Support Group

Position: Inside Sales Representative May 2005 – Oct 2005

Cold called into companies over 100 employees in south east territory (Alabama, Mississippi, South Carolina)

Met metrics of 100 daily calls and 3 sales appointments each day

EDUCATION:

Southern Illinois University – 2000 - 2003 Carbondale, IL

Visual Communications/Marketing and Graphic Design

Brotherhood chair of Delta Chi Fraternity at Southern Illinois University

Illinois Institute of Art – 1999-2000 Chicago, IL

Visual Communications/Marketing and Graphic Design

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