Project Management

MICHAEL P. TOMILO

Chicago, IL • 773-***-**** • ***********@*****.***

CORE COMPETENCIES

IT PMO Portfolio and Project Management

Process Definition and Improvement

Business Analysis

Training and Curriculum Development

Procurement Budget Formulation and Management

Team Building and Leadership

Problem Employee Turnaround

Contract Review and Negotiations

Vendor Management

Operations Management

Non-Profit Management

PROFESSIONAL EXPERIENCE AND SELECTED ACCOMPLISHMENTS

THRESHOLDS, Chicago, IL 1999-2017

Held Multiple Positions with Increasing Responsibility and Promotions

Director, Information Technology Projects

Contract & Licensing Manager

Director of IT Projects & Systems Business Analysis

Information Technology Project Manager

Director of IT Projects & Business Analysis

Director of IT Projects & Computer Support Services

Database Developer/Billing Specialist/Revenue Systems Technician

Data Management Specialist

Managed the IT Project Portfolio as an IT Project Manager. Partnered with functional business departments to gather all necessary requirements to formulate IT project business specifications. Advocated for business stakeholders when necessary with department technical team. Developed and implemented project plans according to PMBOK standards. Developed and standardized project document templates.

In collaboration with the CIO created a project management office (PMO) function within the IT Department. Managed project budgets (=$3 million per annum) for procurement, vendor management, operations, and administration.

Collaborated and assisted executive management in defining and prioritizing annual IT strategic initiatives and budget goals through definition of individual initiative’s timeframes, staffing requirements and funding limitations. Prepared charters for budget approval including: project scope; resource requirements; budget; risks; constraints; and expected process improvements.

Managed and developed the IT annual budget for individual computing and the copier fleet. Performed an historical copier fleet maintenance contract analysis that terminated contracts with overpriced suppliers saving $300,000 over five years. Managed the copier fleet.

Completed a business analysis of a $75+ million not-for-profit’s budgeting function developing a plan that determined the: business and user requirements; business rules and external interfaces; technical requirements; and a needs and requirements analysis in preparation for procuring a new electronic budgeting solution.

In collaboration with the VP of Development planned and executed a conversion to new fundraising software. The implementation included the conversion and clean-up of a 120,000 constituent and gifts records with an overall error rate of 0.11%. Mitigated operational project risk through appropriate vendor management that kept the project on schedule and within budget.

Led a major IT infrastructure expansion that included moving or creating 27 different business unit locations during a significant enterprise expansion. Created the project management processes necessary to standardize and support the infrastructure expansion process.

Analyzed and evaluated the project management software marketplace to find an alternative to MS Project. Performed gap analysis and requirements review in collaboration with CIO and IT Managers to determine best solution. Performed a review of the contract and negotiated changes. Worked with the vendor project management software team to configure, implement and train the complete IT team. Standardized project management processes, metrics collection and reporting, and project portfolio analysis using standardized business factor scoring.

Led a CFO initiative to analyze how the HR Department’s processes impacted other areas of the organization. Collaborated with HR, Finance, IT, and Clinical personnel to create 62 cross functional workflows that identified the: systemic pain points, input/output interfaces, and areas for process improvement. The requirements for a new Human Resources Information System (HRIS), Payroll, and Electronic Timekeeping system were developed from this analysis. As the procurement team lead identified potential HRIS solutions (with a first-year project purchase and implementation budget of $365,000) for further review and evaluation.

Michael P. Tomilo Page 2

Led the design and development of multiple project sub-plans as part of a $1.5 million EHR implementation including: Reporting, Network Server Infrastructure, Client Terminal Infrastructure, Legacy System Data Conversion, Document Scanning, Signature Pads, Training & Help Materials, Risk Management, Process Change, and Communications.

In collaboration with other team members developed the training and communication strategies for a Microsoft Office upgrade implementation. Collaborated with outside vendors and the internal training team in development of the training curriculum that trained over 1,000+ personnel.

Planned and implemented an Electronic Timesheet function for 1,100 employees with a realized savings of $195,000 over 3 years through reduced headcount. The project was executed with a minimal budget for staff training.

Developed advocacy training used to train over 50 staff. Honored with an Exemplary Staff Award for this effort.

Empowered and developed 6 Computer Support Technicians and Customer Help Desk Support to deliver a positive professional customer service experience to all clients emphasizing ongoing communication and collaboration throughout the computer ticket/issue life-cycle resolution. Included staff in operations planning, decision-making and department process improvement initiatives while developing subordinate’s skill sets and encouraging career growth.

Effectively coached and mentored employees using appropriate disciplinary and coaching tools as required for each specific scenario. Successfully managed several employees to significantly improve performance.

Designed and managed relational databases that analyzed: psychiatric programs, clinical hour data; patient billing; and patient hospitalizations and demographics. Developed and implemented quality control procedures that improved data reliability. Built billing data import tools using VBA to automate import procedure.

Created and maintained fiscal year data sets for multiple programs, program types, and program levels that were used by Program Directors, Department Heads, and Executive Officers in support of the agency’s development and advocacy activities. Created a 500-page client hospitalization report that was described by CEO as "worthy of a scientific paper".

FORD MOTOR COMPANY, Office of the General Counsel, Dearborn, MI

Dealer Litigation Paralegal

KIRKLAND & ELLIS, Chicago, IL

Legal Assistant

JENNER AND BLOCK, Chicago, IL

Legal Assistant

Managed a staff of over twenty employees on a large complex (over 20 million page) computerized litigation through discovery, pre-trial preparation and trial. Coordinated, delegated, and monitored assignment responsibilities between attorneys and client paralegals, support staff (over 35 project assistants), and vendor support staff (over 70 document coders).

Developed, evaluated and implemented database construction proposals and plans that saved the client $1 million in expenditures by using under-utilized resources reducing expenditures by 33%.

Developed and implemented case specific training programs for Attorneys, in-house Project Assistants, client’s Engineers, and vendor project personnel that trained 100+ personnel.

Drafted responses to Requests for Documents and Interrogatories pleadings.

Prepared documents for document production including: preparation of document logs; and review for relevance and attorney-client privilege.

Promoted to Discovery Team Leader.

EDUCATION, COURSE WORK, PROFESSIONAL CREDENTIALS AND SOFTWARE SKILLS

Bachelor of Science, Public Administration, Loyola University of Chicago, Magna cum Laude

Paralegal Certificate Course Work, University of Detroit

Project Scope and Requirements Management, and Project Management Professional (PMP) Exam Prep

MS Project, Clarizen, Aestiva, Raiser’s Edge, Access, Excel, Outlook, Visio, MS Publisher, VBA, SQL Query Language.

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