Customer Service Administrative Assistant

Professional Objective

To secure a stimulating administrative position that will utilize my advanced communication and organization qualities to benefit the productivity of the company.

Skills Summary

High Volume Front Office Operations

Excellent Report Preparation

Exceptional Customer Service Skills

Exemplary Communication Skills

Refined Leadership Skills

Proficient with Microsoft Office

Professional Experience

Powers Kirn, LLC – Moorestown, NJ

Legal Assistant – August 2014 – Present

Prepare all mortgage documents to be presented to the attorney for each County Judge

Create and update all invoices for the attorneys as they provide services to clients

Scan certified mail into the appropriate folder

Processed each borrower to determine if they had ever filed bankruptcy

Keep track of and scan documents that are missing from files for accurate billing

Conversion Technologies, Inc. – Mt. Laurel, NJ

Data Entry Clerk – July 2007 – January 2013

Conducted small-group sessions on meditation and relaxation techniques

Traveled to doctor’s offices to research medical records

Organized documents and records accurately into database

Assisted in overseeing daily data entry of accident reports for the NJ Dept of Transportation

Typed reports/memos for interoffice use and prepared reports/presentations for group meetings

Maple Wellness Health Center – Merchantville, NJ

Insurance Biller – Spring 2010

Ensured accuracy of each insurance claim

Verified correct ICD-9 and CPT codes for a variety of procedures

Set up new patient accounts and accurately applied payments to patient accounts

Assigned ICD-9 codes to physicians diagnosis and ensured correct level of service

Precision Auto Fx, Camden, NJ (Administrative Assistant) 01/04-12/06

Administrative Assistant – January 2004 – December 2006

Managed front office operations and provided impeccable service to customers

Fulfilled customer orders with accuracy and resolved customer complaints

Handled billing, shipping, pricing, and product selections

Typed up memos for all meetings and staff members

Created a more organized filing system

Seagull Lighting – Riverside, NJ

Order Fulfillment/Customer Service – January 2001 – Novermber2003

Maintained exemplary clerical service

Managed front office operations and provided impeccable service to customers

Fulfilled customer orders with accuracy and resolved customer complaints

Handled billing, shipping, pricing, and product selections

Education

Camden County Vocational Technical High School - Sicklerville, NJ - Diploma: Business Administration

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