Test Cases Quality Assurance

Resume Malini Kumari Ramalingam

Dallas +1-469-***-**** ******.******@*****.***

Software QA / Test Lead

SNAPSHOT

A result oriented IT/Software professional with 15 years of experience in software product testing and development, quality assurance and Part of System Design in various domains.

Good knowledge of Quality Assurance standards, SDLC and STLC methodologies – ISO 9001, CMMI, TMM, Agile.

Adept problem solver with hands on skills in various levels of testing - unit, end-to-end, performance, functional, limits, verification, and interface testing of software and other technical components.

Good interpersonal skills to interact and build strategic partnerships with stakeholders, associates, senior leadership, vendors and clients.

Passionate, Self-motivated and a strong believer of “Smart Simple Solutions.”

PROFICIENCY

Quality Assurance

SW Development & Testing

Project Management

Report Preparation

Resource Management

Problem/Issue Resolution

Risk Management

Process Improvement

Client Relations

DOMAIN EXPERTISE

Food & Entertainment

HealthCare

Finance

e-commerce

Supply Chain

TECHNICAL SKILLS

Big Data Ecosystems : Hadoop(HDFS), MapReduce, HBase, Zookeeper, Hive

Platforms : UNIX, Windows XP, Windows NT, Windows 2000

Database : Oracle, MS-SQL Server 2012, MS-Access

Project Management tools : CA Rally, Jira, VersionOne

Testing tools : Selenium, Quick Test Pro (UFT), Emprix E-Load

Defect tracking tools : Bugzilla, Quality Center (ALM)

Front end tools (GUI) : Visual Basic 6.0

Reporting tools : Crystal Report 7.0

Configuration management : Jira, Git, GitHub, Jenkins, Maven, Visual Source Safe (VSS)

Data warehousing tools : Microsoft Analytics Platform System (APS-PDW), Informatica, Cognos

Programming language : C, C++, Java, COBOL

Internet programming : Java 2, JDBC

Web development tools : Confluence(Atlassian),HTML, VBscript, Java Script

EMPLOYMENT

Jan 2017 – Till date : AT&T (For Amdocs/Collabera), Plano, Texas.

[Software Test Team member]

Dec 2014 – July 2016 : Ziosk, Dallas, Texas.

[Software Test Lead]

May 2005 – Feb 2010 : MindTree Ltd., Bangalore, India.

[Software Test Lead / Specialist]

Jan 2004 – Apr 2005 : Stag Software Pvt. Ltd., Bangalore, India.

[Test team member]

Jul 2001 – Dec 2003 : Consolidated Cybernetics Company Pvt. Ltd., Coimbatore, India.

[Software Development & Test team member]

Jan 1998 – Aug 2000 : Aptech Computer Education, Coimbatore, India.

[Teaching Basics of Computers, Lab Instructor]

WORK EXPERIENCE – Client Accounts

AT&T – (For Amdocs/Collabera) Big Data ETL Lake (BDETL), Plano, TX: Hadoop based near real time platform which performs validation and normalization of customer data set from AT&T network. Integration platform tool CDAP (Cask Data Application Platform) is used for all the transformation from upstream to downstream.

Role: Testing Team Member – BIG Data ETL Testing.

Executed with Agile Methodology, scheduled scrum meetings and Sprint releases tracked under CA Rally.

Test environment Setup for Maven to GIT pull request using UNIX operating system

Deploy the artifacts, feeds connected to the namespace of Cask Hydrator.

Connect to servers to do ingestion and verify the data using HDFS commands or validate the data through Hive.

Validate and verify the data that gets transformed across the platforms from upstream to downstream systems.

Create and deliver Test plan, Test cases, Test execution report, Test scripts and Test metrics as per the assigned user stories.

Ziosk – TableTop Media, Dallas: Used an Android Front End device for restaurants for menu’s, menu ordering, Surveys, Games for entertainment, Reward points and payment.

Role: Quality Lead – ETL TESTING.

Responsible for management of Quality Assurance functions including strategy, planning, testing execution and tools.

Worked on Agile Methodology, scheduled scrum meetings and Sprint releases tracked using Jira.

Reviewed and analyzed the Business and Technical requirement documents.

Involved in testing the Power BI Dashboard reports (API Calls), testing data retrieval, upload and download to Azure BLOB storage.

Used Polybase technology to query structured and unstructured data.

Experience in Web services and REST API testing, using Postman and SOAP UI tools.

Used Unix environment and Filezila to kill the services and upload the JSON files etc.

Integration testing by generating the data through POS and from the Ziosk android device, DWH and Cube process.

Responsible for Data warehouse ETL testing team, using SQL Server 2012 and Microsoft Analytics Platform System (APS-Parallel Data ware house). Checking source, Transformations logic against the S2T/Mapping document, Target data’s, Lookup tables, Dimension and Fact tables.

Generate the report for the Automation existing Framework for Selenium using web driver for a Menu management web application.

Ensure traceability of test cases to requirements. Work in line with Business Analyst to ensure all requirements are tested.

Work with Testing Coordinator to ensure functional testing is complete, tracked and on-schedule.

Coordinate Performance testing to ensure performance standards are communicated and documented.

Oversees, point of escalation for the Jira (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues).

QA issues prioritization and resolution facilitation.

Deliverables: Software Test Strategy, Software Test Plan, Software Test cases, Test Execution Report, Daily Status Report, Defect Summary Report, Test Summary Report, Traceability Matrix and Risk and Mitigation Plan.

Worked for MindTree for the all below clients:

SVB Financial Group: Microsoft CRM application project and e-Connect application, an online tool used by customers to manage and monitor cash transactions.

Role: QA Lead – ETL TESTING.

Involved in Understanding Design Document

Constant interaction with the client and the users of SVB for Review meetings of requirements, Knowledge Transfer, and Enhancements of the system.

Designing Test plan, Test cases, and Traceability Matrix and Test Coverage reports.

Coordinator for offshore and onshore teams.

Involved in executing the informatica workflows and analyzing the error logs.

Conducted oracle database tests by executing SQL queries to ensure the data integrity by checking various kinds of constraints.

Developed and executed SQL queries to verify the proper insertion, deletion and updates into the Oracle supporting tables and cubes.

Reviewed database test cases as per the assigned Requirements to validate reports by retrieving data with complex SQL queries from oracle database.

Comparing the source and Target data to verify the transformation is done correctly.

Execution of Test cases and Defect reporting.

Deliverables –Test Plan, Test cases, Test Execution Report, Traceability Matrix, Defect Summary and Test Coverage reports.

Participated in daily, weekly meetings and technical reviews. Prepared reports showing the testing efforts.

Providing the daily testing status to the client at the end of the business day through teleconference.

Texas Instruments: Developing and automating QTP Framework for Collaborative Design and Delivery System (CDDS) project. Designed and developed reusable functions using Descriptive programming, parameterizing the test data and introducing checkpoints.

Role: Team Member – TESTING.

Responsible for QA Functional Testing within Agile development environment.

Reviewing the Business Functionality, Business Requirements and Technical specifications of the application in scope for QA and created test strategies and test cases.

•Proactively communicated with team in Planning meetings, Daily Stand up Meetings.

•Updated test cases as per enhancements/ change requests.

Responsible for Writing Test cases, Executing Test cases and Reporting Defects in Quality Center (ALM) and Tracking them to closure.

Performed Functional testing, Integration testing and Regression testing while integrating various modules.

Used QTP scripts for regression testing, used parameterization, synchronization and checkpoints among other features.

Perform smoke testing and functional testing for every release.

Testing Deliverables are delivered on time for every level.

Murex Standard Trading: Developed QTP functions using descriptive programming for Hybrid Driven approach.

Role: Team Member – TESTING.

Reviewed Business Requirement Documents and the Technical Specification.

Developed detailed Test Plan for System Testing based on SRS.

Documented test cases corresponding to business rules and other operating conditions.

Worked collaboratively with the Developers and Analysts to understand requirements and resolve ambiguities.

Wrote and Executed test cases both manually and Using Automation tool QTP.

Maintained Traceability of Test cases using Quality Center (ALM).

Documented Test Results and changes.

Executed Functional Test cases for Integration testing as per test plans and test scenarios.

Generated and Customized Test scripts in QTP for functional Testing.

Generated User Defined re-useable actions for Function Library.

Incorporated logic into the scripts using different loops and conditional statements.

Performed Data Driven tests by parameterization of necessary values for testing the Application with various Data sets.

Reported and Tracked Defects using Quality Center (ALM).

Conducted end-end test for each of the input transactions.

Cendant-Wyndham: Trips Rewards project used Informatica as an ETL Tool. To verify the Business logic associated with all the transformations.

Role: Test Lead – TESTING.

Understanding Design Document.

Constant communication with the client understanding of the requirements /business rules and for regular status calls.

Designing Test plan, Test cases and Review of Test cases.

Used INFORMATICA as an ETL Tool for Developing the Data Warehouse.

Worked with Data Warehousing developers who extensively used INFORMATICA, to design mapping to move data from source to target database using Stages to do the functionality.

Used the Designer to develop processes for extracting, cleansing, transforming, integrating and loading data into data warehouse database.

Worked on SQL scripts to load data in the tables.

Execution of Test cases and Defect reporting.

Deliverables –Test Plan, Test cases, Defect Summary Report and Weekly status report.

Signoff mail for every enhancement.

Dashboard entries for every fortnight.

PGGM: Client’s application that designed test plan and cases; used language interpreter tool for translations.

Role: Test Lead – TESTING.

Understanding Functional Requirements Specification review.

Designing Test plan and Test cases (functional & system level).

Execution of Test cases and Defect reporting.

Assigning work packages to team members.

Developed and executed SQL queries to verify the proper insertion, deletion and updates into the Oracle supporting tables and cubes.

Reviewed database test cases as per the assigned Requirements to validate reports by retrieving data with complex SQL queries from oracle database.

Prepared user documentation with screenshots for UAT (User Acceptance testing).

Performed regression tests on the application to assure proper functionality of the site after new builds.

Participated in daily, weekly meetings and technical reviews. Prepared reports showing the testing efforts.

Deliverables – Test Summary report, Defect trend chart, Defect list, Traceability matrix and Weekly status report

Performed regression tests on the application to assure proper functionality of the site after new builds.

Participated in daily, weekly meetings and technical reviews. Prepared reports showing the testing efforts.

Spheris, Virginia, Washington DC: Integrated platform and speech recognition technology. Worked on Client site.

Role: Team Member – TESTING.

Worked onsite in client place (Sterling, Virginia).

Coordinator for offshore and onshore teams.

Understanding Functional Requirements Specification review.

Designing Test plan and test cases (functional & system level).

Execution of test cases and Defect reporting.

Deliverables – Test Summary report, Defect trend chart, Defect list, Traceability metrics and Weekly status report

Performed regression tests on the application to assure proper functionality of the site after new builds.

Participated in daily, weekly meetings and technical reviews. Prepared reports showing the testing efforts.

Copeland Corporation: Testing the Copeland supplier chain portal website at client’s location.

Role: Team Member – TESTING.

Understanding Functional Requirements Specification review.

Designing Test plan and test cases (functional & system level).

Execution of test cases and Defect reporting.

Deliverables – Test Summary report, Defect trend chart, Defect list, Traceability metrics and Weekly status report.

Performed regression tests on the application to assure proper functionality of the site after new builds.

Participated in daily, weekly meetings and technical reviews. Prepared reports showing the testing efforts.

Aventis: Content management system, an enterprise-wide tool used to create and maintain web site content using Documentum 5i technology.

Role: Team Member – TESTING.

Understanding Functional Requirements Specification review

Active participation in design of functional test cases/scenarios

Execution of test cases and bug reporting

Involved in Services, Pixel, Content and Layout testing of migrated web pages.

Testing the broken links in the web pages

Accurent: Web based cmSuite Real Estate program.

Role: Team Member – TESTING.

Unit Testing, System Testing and Regression Testing.

Preparation Test Case, Test Execution Report and Test Status Report.

Consolidated Cybernetics Company: Design, development & test team member for various projects and products.

Role: Team Member – DEVELOPMENT and TESTING.

Understanding the present manual system.

Screen Designing and Coding.

Testing – Test Lead.

Preparation Test plan, Test Case, Test Data and Test Status Report.

Followed ISO Standards & Quality Procedures.

WORK EXPERIENCE – Roles and Responsibilities

Responsible for management of Quality Assurance functions including strategy, planning, testing execution and tools.

Worked on Agile Methodology, scheduled Scrum meetings and Sprint releases tracked using Jira and VersionOne.

Oversee, point of escalation for Jira (defect tracking) database for all testing phases (prioritize, update, follow-up and escalate overdue issues).

QA issues prioritization and resolution facilitation.

Active member in Internal audits and Peer review.

Key member in ISO 9001 implementation.

Ensured all the process documents are adequate during audits to avoid any kind of non-conformance.

Interaction with Project Manager and technical leads to establish schedules and agree on a Quality Assurance plan for the implementation.

Work in line with Business Analyst to ensure all requirements are tested. Ensure traceability of test cases to requirements.

Work with Testing Coordinator to ensure functional testing is complete, tracked and on-schedule.

Coordinate Performance testing to ensure performance standards are communicated and documented.

As a trusted advisor been active in managing Customer visit for various projects – ZIOSK, SVB and Spheris.

Facilitate Quality Assurance trainings and meetings.

Testing Related Document are reviewed, approved and released following Sprints and Agile Methodology.

Responsible for Data warehouse ETL testing team, using Informatica, SQL Server 2012 and Microsoft Analytics Platform System (APS-Parallel Data ware house) in Azure cloud. Checking source, Transformations logic against the S2T/Mapping document, Target data’s, Lookup tables, Dimension and Fact tables.

Used Polybase technology to query structured and unstructured data on Hadoop.

Experience in Web services and REST API testing.

Selenium automation framework: Developed functions based on requirements for existing frameworks.

Hands on experience in developing functions, Shared Objects and Datasheet for QTP using keyword and data driver frameworks.

Ensure formal sign-off on all testing deliverables and events.

Used VB6 (Visual Basic 6) with Crystal Report for developing various module.

Experience in creating tables, triggers and views.

Wrote blue book manual for Lab product for NSTL certificate.

TRAININGS

ISO 9001 Quality Management System

CERTIFICATIONS

STAG Software, Domlur, Bangalore issued certified Tester

EDUCATION

Post Graduate Diploma in Computer Applications (PGDCA) – Kothari Academy, Chennai, India.

Bachelor of Science (Mathematics) – Sri Avinashilingam College for Women, Bharathiar University, Coimbatore, India.

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