Customer Service Sales

James Russell 602-***-****

My goal is to fill a quality position at a respected company. I am experienced and excel in sales, service and leadership roles.

From being a Mentor at AAA where I facilitated on-the-job training to my most recent postion as a team member for a State Farm Agency, I seek challenges and advancement in my professional ventures. A collegue and friend from Farmers opened a State Farm Agency in June of 2016. I assisted in the groundwork to develop goals and procedures. I am moving on to find a position that offers growth opportunities and benefits.

AZ P&C Personal Lines and Life & health License

10+ years in Sales and Insurance Servicing

Project management experience

Leadership qualities and experience

Skills

Skilled in Word, Excel, Powerpoint and Outlook

Extensive call center experience

Data entry, 10-key, and all standard office equipment

Employers

AAA DSU/GCC

10/2006 – 6/2013

Sales and Customer Service; Trainer

General Dynamic

9/2013 – 2/2014

Medicare and Medicaid Specialist

State Farm Agency

3/2014 – 9/2014

Sales and Customer Service

Farmers Insurance Group

10/2014 – 3/2016

Sales

State Farm Agency

3/2016 – 3/2017 (Office opened 6/1/16)

Sales Leader and Customer Service

*Referrenes available upon request*

Education

2001-2003: Glendale Community College and ASU West

Studied: Business Management – 47 Credits

1998-2001: Ironwood High School

High School Dipmloma

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