Customer Service Sales

OBJECTIVE

To obtain a full time position in a well-established organization that will allow me to utilize my skills, knowledge and work experience for the benefit of the company as well as for personal growth and professional advancement.

PERSONAL DETAILS

Date of Birth : 29TH November, 1987

Marital Status : Single

Religion : Christian

Nationality : Indian

Gender : Male

EDUCATIONAL QUALIFICATIONS

10TH STANDARD CBSE FROM INDIAN HIGH SCHOOL AJMAN

12TH STANDARD (HIGHER SECONDARY) FROM NATIONAL INSTITUTE OF OPEN SCHOOLING

(NIOS)

INTERNATIONAL COLLEGE OF LAW, BUSINESS, ADMINISTRATION & TECHNOLOGY (BCA) BACHELOR OF COMPUTER APPLICATIONS. YEAR PASSED 2009

HOLDER OF A VALID UAE DRIVING LICENCE

WORK EXPERIENCE

INTERNATIONAL COLLEGE OF LAW, BUSINESS YEAR 2009

DATA ENTRY OPERATOR = WORKED FOR A PERIOD OF THREE MONTHS FROM APRIL, 2009 UNTIL JUNE, 2009. ENTERING THE COMPLETE PROFILE OF STUDENTS IN THE SYSTEM. PREPARING DATA TO BE SENT TO THE RESPECTIVE UNIVERSITIES.

DELUXE ADVERTISING: WORKED AS AN ASSISTANT FOR DELUXE ADVERTISING AS A GRAPHIC

DESIGNER JOB REPOSIBILITES WERE TO MAKE SIGN BOARDS IN DIGITAL FORMAT AND GET THEM APPROVED FROM THE RESPECTIVE CLIENTS. DESIGNING OF BEACH UBRELLAS AND

BANNERS WITH ROLL-UP WERE THE MAIN JOB RESPONSIBILITIES

FINE GENERAL TRADING AJMAN: WORKED FOR FINE GENERAL TRADING AS

ADMINISTRATIVE ASSISTANT/SALES/BANKING ETC. AT PRESENT WORKING FOR FINE GENERAL TRADING AJMAN FROM JULY 2010.JOB RESPONSIBILITITES INCLUDE, BANKING: - TELEX TRANSFERS, DESPOITS, WITHDRAWALS, CASH TRANSACTIONS.

SELLING PRODUCTS: MILK POWDER, STABILIZERS FOR ICE CREAM, BUTTER, AND SUGAR. AND PACKAGING ITEMS. ALSO SELLING ADVERTISING MATERIALS TABLE TOP FLAGS, ENIGMAS, SIGN BOARDS, BEACH UMBRELLAS. T.SHIRTS ETC.

GASD TRADING FZE AJMAN: AT PRESENT WORKING AS A SALES EXECUTIVE AND HANDLING RESPONSIBLITIES, BANKING, and CLEARANCE OF CONSIGNMENTS TO THE TUNE OF 500 TONS ON A WEEKLY BASIS.

MAINTAINING LEDGERS OF CLIENTS FOR SUNDRY DEBTORS AND SUNDRY CREDITORS.

COLLECTING PAYMENTS ON DUE DATE.

Act as liaison between management and employees on all administration matters.

Coordinate with various groups within organization and provide accurate, efficient and committed office work support.

Confer with internal departments to exchange information, coordinate activities and promptly resolve issues.

Liaise with clients and all third parties dealing with the company and set up rapport with the same.

Perform administrative duties efficiently i.e. correspondence, logistics coordination and record keeping.

Manage and keep confidentiality in all correspondences, company documents and reports. Customer Service

Provide the highest attention to customers and use outstanding service skills for each business contact.

Process customer transactions and respond to products or services inquiries in a responsive, accurate and timely manner. Ensure understanding of client needs through great attention to detail.

Display high quality, prompt and professional customer service to achieve customer satisfaction and loyalty.

Keep records of customer interaction and transactions, document details of inquiries, issues, and actions taken.

Experience in sales and marketing for the following companies

1.Gasd Trading Fze- 1 year 2 months

2.Fine General Trading – 8 years

3.Waja Group (Robotics education) duration – 1 Year

4.Real House Aluminium And Glass duration – 6 Months

EXTRA CURICULAR ACTIVITIES

CRICKET: HAD BEEN AN ACTIVE MEMBER OF THE DUBAI CRICKET COUNCIL AND THE TEAM OF 15 PLAYERS WHO

TOURED THE UNITED KINGDOM IN THE YEAR 2005 FOR A PERIOD OF THREE WEEKS WHEREIN MATCHES WERE PLAYED AGAINST LEEDS UNITED CRICKET CLUB AND SUSSEX CRICKET CLUB.

PLAYING FOOTBALL IS ALSO MY HOBBY

THANKING YOU IN ANTICIPATION

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