Network engineer

SUMMARY

Holding Cisco Certified Network Associate (renewed at 6/2017, also working on CCNP )

* ***** **** ****** ********** experience in DC environment

As a Leader role maintain DC between headquarter with local team

5 year working experience in network and customer service field

Effective provisioning, deployment and administration of TCP/IP networks.

System deployment, operation and maintenance of Windows and Linux servers.

Virtualization server configuration and troubleshooting (VMware, Citrix XenServer, Hyper-V).

Excellent experience of troubleshooting miscellaneous hardware, software network connection issues

Motivated self-starter, proactive with initiative to work and learn

Experience deploying networking in Data Center environment.

Skills

Troubleshooting desktop operating systems including Windows server and Linux

Installing, operation and troubleshooting medium size branch network.

Active Directory, Group Policies, DHCP and DNS services

TCP/IP, DNS, DHCP, OSPF,EIGRP, RIP, BGP and sFTP protocols.

Layer 2 and 3 network routing

Knowledge of Cisco Routers, Switch, firewall.

Cisco Vlan, ACLs, NAT, OSI model, VLSM

Professional experience

IBM BlueMix January 2015 - March 2017

Montreal,Quebec,Canada

Data center Technician Team Lead

Guide T1-T3 technician troubleshoot and maintenance of Windows, Linux and VMware esxi system

Professionally resolve VIP level customer's hardware or system issues

Work directly with Site Manager and senior manager to develop effective performance improvement plans and annual reviews.

Provide technical support for site projects and responsible for assisting the team on solving complex issues.

Responsible for identifying strengths and areas of improvements for technicians on shift. Collaborating with Manager to improve individual and team performance.

Responsible for training local staff and track progress and performance. Training plan and milestones are defined and presented to the Shift Lead by Management.

Responsible for taking site assignments and coordinating with site team to accomplish specific shift targets.

Reporting and maintenance DC team when site manager is not available onsite.

Service ECVictor Inc. October 2013- January 2015

Montreal, Quebec, Canada

Networking Administrator

Building and maintaining company website and internal servers.

Technical support and troubleshoot network issues.

Install, configure and maintain network hardware, systems, and software.

MTL computer store May 2013-July 2013

Montreal, Quebec, Canada

Technician (Internship)

Building PC and solving customer's hardware and software problems.

Troubleshooting office size networking issue.

Designing and implementing LAN/WAN solutions for small size business.

Lenovo customer service centre August 2009-July 2010

Qingdao, Shandong, China

Networking Engineer (full-time)

Assist with Administration of all servers, LAN and WAN

Assist with backup of all servers and data

Assist in executing IT initiatives and strategies to meet corporate objectives on time and within budget

Install new server, network and storage devices, Troubleshoot of all aspects of server hardware and related storage products

Handle escalations and resolve emergency IT issues

EDUCATION

Lasalle College (Montreal Canada) August 2010-December 2013

Computer Science specialization in Networking Management

Certification: DEC + CCNA

HeFei PaoBing college ( China ) August 2006 - May 2010

Information Engineering

Certification: Bachelor Degree

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