Customer Service Representative

Wendy Profilice

*** ** **** ******* ******* FL **068

Cell: 954-***-**** Email: **********@*****.***

Objective

I am a dedicated student and worker that’s seeking a position that allows me to learn new things and assisting others.

Education

Licensed Esthetician Boca Beauty Academy 2016-2017

Associate DEGREE Broward College 2014-2016

Major: Arts

Diploma Blanche Ely High School 2006-2010

Skills & Abilities

Multitasking

I am a worker that can deal with several situations at one time and deal with those situations with urgency and professionalism.

Communication

I have sharp listening abilities were I’m able to know what a customer is requesting and can easily find a resolution. I have a friendly and pleasant demeanor that customers adapt to.

Experience

Customer Service Representative Teleperfomance November 2013- March 2015

At Teleperformance, I was working under their client, United Health Care. I would assist customer on managing their wireless account, answer any questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.

Customer Service Representative first data May 2015- present

At First Data, I was working under their client Walmart. I would assist customers on placing orders on Walmart.com, tracking orders, processing refund or replacements with the most willingness to help each customer.

Contact this candidate