Laura B. Kalenuik
Administrative Specialist
South Milwaukee, WI 53172
*************@*****.***
SUMMARY
Dedicated and focused Administrative Specialist who excels at prioritizing, and multi-tasking with detailed follow-through to manage and complete projects on time. Highly adaptable in fast-paced environments, and offers exceptional customer service to clients and colleagues. Flexible, positive and upbeat personality, driven to succeed.
PROFESSIONAL EXPERIENCE
Sales Administrative Assistant
Badger Truck Center, Milwaukee, WI 01/17–Present
Joined as Administrative Assistant to the Sales department for commercial truck dealership. Duties include: Office and clerical tasks, data entry management of 530 trucks, including taking photos of each vehicle for website listings, vendor relationship management.
Disaster Recovery Specialist/Supervisor
Emergency Restoration Specialists, Cudahy, WI 02/16-01/17
Flood restoration recovery – Duties included: Supervised each project from start to finish, monitored various losses, inventory management, and customer relationship follow-up. Maintained project requirements and tasks efficiently.
Frist Responder/Warehouse Manager
CRDN, Waukesha, WI 11/11–01/16
Restoration warehouse management- Duties Included: Oversaw and monitored itemized losses for both commercial and residential properties. Nurtured and maintained a professional rapport with clients and adjusters to ensure the highest level of satisfaction. Performed clerical data entry and client summaries, tracking details consistently. Maintained inventory control management of items and belongings, including service calls to clients.
Restoration Technician
Giersten, Waukesha, WI 04/08–07/09
Integral player of Project Management team for residential restoration efforts. Duties included: post-construction and demolition clean up, gathering of customer/personal belongings and inventory items as needed, noted condition status of items, and photo documentation. Position required physical demands, strong attention to detail and project follow-through.
SKILLS
Client Relationship Management
Management-Supervisory Oversight
Planning & Project Management
Inventory Management
Written and Verbal Communication
Organized & Detail Oriented
Efficient – Time Management
Problem Solver – Results Driven
Technical Oversight
Computer & Technically Inclined
HIGHLIGHTS
Served 15 years in a single industry with passion and commitment
Highly regarded for exceptional Customer Relationship Management
Highly adaptable, and quick to grasp new skills
EDUCATION
Milwaukee Area Technical College, GED, 2003
IICRC
Water Damage Certification, 2008
References Available Upon Request