Registered Nurse Customer Service
Resume:
Tod P. Work MPA, MSN, ARNP, FNP-C
Auburn, WA 98001
Phone: 253-***-****
*******@*****.***
EDUCATION
Walden University (2013-Present): Masters degree in Nursing, Family Nurse Practitioner emphasis. Awarded in May 2016.
University of Texas Pan American (2014-2015): Masters degree in Public Administration. Awarded in August 2015.
University of Texas At Arlington (2012-2013): Bachelors of Science in Nursing.
Awarded in May 2013.
University of Texas at Brownsville/TSC (2009-2013): Graduate level courses in Public Policy and Management.
University of Texas at Brownsville/TSC (2007-2009): Awarded Applied Associate of Science in Nursing degree in May 2009.
Eastern New Mexico University (2005-2007): Awarded Bachelors of Science degree in Political Science and History in May 2007.
Thomas Jefferson High School: Awarded High School Diploma in June 1999.
WORK EXPERIENCE
LowT99: Family Nurse Practitioner: Seattle, WA/Tacoma, WA (05/2017-Present):
I provide men’s health services, including consultations for hormone replacement, such as testosterone, oral and injectable erectile dysfunction medication consultations. I routinely review new and existing patient health information, screening data, and routine labs, and then issue prescriptions for a panel of 150 patients on a monthly basis. Patient encounters are done in-person, e-mail, and via telephone.
InGenesis Corporation: Northwest Detention Center, Tacoma, Washington.
Port Isabel Detention Center, Los Fresnos, Texas.
Division of Immigration Health Services: Registered Nurse/Clinical Coordinator (Night Shift 08/2012-Present);
STG International: Port Isabel Detention Center-Division of Immigration Health Services: Registered Nurse/Clinical Coordinator (Night Shift 12/2009-08/2012);
I have supervisory experience in the following areas: As Clinic Coordinator during night shift, for nearly seven years, I am typically responsible for overseeing and providing direct supervision of 5-10 staff members, including RNs, LVNs, Medical Records Technicians, X-ray technicians, and other ancillary medical staff in a correctional ambulatory clinic and short stay/medical surgical unit setting. I have also done performance quality assurance reports, employee task performance metric reports, chart audits, care plan initiation and maintenance, performed telephonic hospital liaison duties on during non-core operating hours, especially when coordinating various internal and external resources/partner involved with rendering medical care new or re-hospitalized patients. When not acting in a supervisory capacity, I am responsible for tending to patient clinic sick call and physical examination visits, phlebotomy, responding to emergency codes around the facility, or for providing nursing care to assigned patients on the short-stay unit/medical surgical unit. Additionally, I will routinely enter new patient charts and scan patient records into our facilities electronic medical record regularly, and check them for accuracy and completion, especially when other expected/assigned workloads are light.
Golden Palms Nursing and Retirement Center: Registered Nurse-Weekend Supervisor (09/2009-12/2010);
When employed at a nursing home/rehabilitation center, I was responsible for the weekend daytime, and, occasionally, off-hours, nursing facility operations of a 60 bed long-term care/Sub-Acute care, and rehabilitation facility. Typically, 6-8 staff members were directly supervised, consisting of 2-3 LVNs, 2 Medication aides, and 2-3 CNAs.
Spanish Meadows Nursing Home: Registered Nurse (07/2009-08/2009)
Valley Regional Medical Center: Registered Nurse, ER (06/2009-07/2009)
Valley Baptist Medical Center: Nurse Technician, Med-Surg (10/2007-06/2009);
University of Washington / Harborview Medical Center (03/2002-01/2005):
Ambulatory Service Representative – Univ. of WA, Spinal and Specialty Clinic (08/2004-01/2005);
Patient Service Representative – Univ. of WA, Dept. of Neurological Surgery (10/2003-08/2004);
Respiratory Care Assistant - Univ. of WA, Sleep Disorders Center (09/2002-10/2003);
Sleep Lab Equipment Technician - Univ. of WA, Sleep Disorders Center (03/2002–09/2002);
Drugstore.com: Customer Service Representative (10/2001-04/2002);
Qwest Communications: Residential Sales Consultant (06/2001-09/2001);
Accessline Communications: Sales Consultant (11/2000-06/2001);
Zones.com: Sales Advisor (03/2000-11/2000)
Gart Sports: Customer Service Rep, Shipping Clerk (12/1999-09/2000; 09/2001-06/2002);
Target Stores: Customer Service Representative and Cashier (12/1998-12/1999);
CERTIFICATIONS:
Texas Registered Nurse License, expired, # 772538
New Mexico Registered Nurse License, Active
Washington State Registered Nursing License, active, # 60666426
California Registered Nursing License, active, # 95098016
Washington State ARNP License #AP60726755, active
AANP, Family Nurse Practitioner, certification # F0117191
DEA, active
NPI, # 187*******, active
Basic Life Support
SKILLS/EXPERIENCE:
Computer literate
Word, PowerPoint, proficiency
MS Access intermediate level experience
Intermediate level of SPSS statistical software experience
50 WPM keyboarding speed
Excellent 10-key skills
Basic Spanish language proficiency.
REFERENCES:
James Mackenzie Senior Health Services Manager, Univ. of WA, Adult Medicine Clinic 206-***-**** or 206-***-****
Annie Feyereisen Former Nurse Manager, Univ. of WA, Dept. of Neurological Surgery 206-***-****
Rita Warnick Former Operations Manager, Univ. of WA, Sleep Disorders Center 575-***-****
CDR James Lane Former Nurse Manager, Port Isabel Detention Center 956-***-****
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