Customer Service, Insurance, Clerical, Receptionist
Resume:
Stacey Montecino
Marrero, LA ***72
*********@*****.***
OBJECTIVE
● To continue my professional career with a company that values employees with a strong work ethic, diverse skills and abilities.
SKILLS
• Proficient in Customer Service
• Knowledge of Insurance Payment Process
• Team player, reliable, responsible
• Professional attitude and appearance
WORK EXPERIENCE
Peppermill Restaurant- 01/16-02/17
Hostess
• Greet guests and seat them
• Estimate wait times and keep guests informed of their status
• Make changes to dining room occupancy chart
• Answered phone and book reservations
Ochsner Health System- 12/08- 02/14
Revenue Cycle Sr. Rep II
• Maintained Excel logs for various insurance company deposits
• Responsible for posting Insurance payments from various companies to patient accounts using multiple computer programs
• Researched missing/ inaccurate payments and made corrections
• Cross trained to be useful in other positions in my department C ypress Inn Hotel- 10/08- 03/09
Front Desk Attendant
• Regularly interacted with management and other departments to ensure smooth operations.
• Responsible for checking guests in/out of the hotel and complying with guest requests in a courteous manner
• Keeping the lobby and breakfast area clean and stocked
• Kept accurate account of cash/ credit card payments VCA Causeway Animal Hospital- 12/99- 04/07
Sr. Veterinary Technician
• Responsible for all in house lab testing (CBC, Chem panels, UA’s, etc) as well as sending off samples to outside labs.
• Assisted in Surgeries
• Performed Dental cleanings
• P erform an initial evaluation of the animal's condition, clean and wrap wounds, check vital statistics, collect samples and administer medication. EDUCATION:
• Southeastern Louisiana University- 08/97-05/99
Psychology/ Criminal Justice
• Ecole Classique- 08/95-05/97
High School Diploma
REFERENCES:
Elizabeth Schmidt- Friend/ Mentor
E **********@*****.***
Lawyer- Owner of Low Profit Law Group of Louisiana Brett White- Friend
*****@********.***
Owner- Wax'd Body
Michelle Grimes- Morrison- former supervisor
*********@*******.***
Ochsner Health System
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