Accounts Receivable Insurance

PATRICIA COLEMAN

I

***** ******* ****** ● Markham, IL 60428 ● 708-***-**** ● b *****************@*****.*** WOULD LIKE TO PUT USE OF THE KNOWLEDGE & HAVE GAINED OVER THE YEARS AS WELL AS COLLEGE AND EXPAND MY SKILLS WITH YOUR COMPANY.

MY QUALIFICATIONS INCLUDE ICD-9 AND CPT-4 CODING, IDX SYSTEM, SOME MEDICAL MANAGEMENT EXPERIENCE, AS WELL AS MEDICAL TERMINOLOGY. I ALSO HAVE KNOWLEDGE OF HOW TO POST LOCKBOX (SHARE EOB TRANSFERS). I HAVE USED CLINIX & AQUARIUS SYSTEM TO POST PAYMENTS AND MARK BATCH WORK FOR FOLLOW-UPS AND REFUNDS AND READ EOB’S. KEY SKILLS

● IDX/Centricity/Epic software

● Accounts Payable Processes & Management

● Invoices/Expense Reports/Payment Transactions

● Corporate Accounting & Bookkeeping

● Determination: positive attitude to hard work

● Knowledge of Medicare/Medicaid Payor

● ICD-9 & CPT-4 System Technologies

● Records Organization & Management

● Ability to handle multiple tasks

● Team Leader

● Knowledge of Commercial Insurance Carriers

PROFESSIONAL EXPERIENCE

HEALTHCARE SCOUTS WINTER PARK, FL

Client Representative, 07/16 to 04/17

● Responsible for all aspects of insurance follow up and collections, including making telephone calls, accessing payer websites.

● May maintain a large dollar inventory desk as well as serve as just-in-time staffing, working inventory for team members that may be absent or backlogged.

● Effectively resolve complex or aged inventory, including payment research, payment recoups with minimal or no assistance necessary.

● Review the account information and necessary system applications to determine the next appropriate work activity.

● Accurately and thoroughly document the pertinent collection activity performed.

● Work Medicare/Medicaid as well as some Workers Compensation

● Work Commercial Carriers ex: Blue Cross Blue Shield/Cigna/United HealthCare A RBOR EYE CARE CENTERS HOMEWOOD/MERRIONETTE PARK, IL Client Representative, 08/15 to 06/16

● Daily review, follow-up, collection and resolution of assigned client’s accounts receivable, utilizing system designed reports.

● Serve as client contact person for clients regarding the management of their accounts.

● Recorded patient case history and scheduled appointments

● Instructed patients in care and use of glasses, contact lenses or surgeries. PATRICIA COLEMAN

Résumé ● Page Two

HEALTH PCP, INC. TINLEY PARK, IL 60477

Client Service Representative, 01/13 to 07/15

● Daily review, follow-up, collection and resolution of assigned client’s accounts receivable, utilizing system designed reports.

● Serve as client contact person for clients regarding the management of their accounts.

● Retrieval, execution and retention of documentation received through various media for the resolution of client’s accounts receivable.

● Work Medicare/Medicaid as well as some Workers Compensation

● Work Commercial Carriers ex: Blue Cross Blue Shield/Cigna/United HealthCare ADVOCATE MEDICAL GROUP (AMG S/W) OLYMPIA FIELDS, IL 60461 Reimbursement Specialist II, 07/09 to 3/12

● Performing accounts receivable follow-up/collection procedures to obtain timely reimbursement from third-party carriers and other payment sources.

● Perform collection activity for assigned divisions, third-party carriers and individual providers.

● Maintain contacts with third-party carriers and communicate billing/reimbursement changes to management in a timely manner

● Process claims in a timely matter

● Work Medicare/Medicaid as well as some Workers Compensation

● Work Commercial Carriers ex: Blue Cross Blue Shield/Cigna/United HealthCare MIDWEST PHYSICIAN GROUP (MPG) OLYMPIA FIELDS, IL 60461 Patient Account Representative, 01/07 to 07/09

● Minimum call requirement for self-pay representatives

● Complete all assigned projects in a timely manner.

● Complete all business related requests and correspondence from patients.

● Update patient demographic information and initiate account adjustments.

● Work Medicare/Medicaid as well as some Workers Compensation

● Work Commercial Carriers ex: Blue Cross Blue Shield/Cigna/United HealthCare DIAGNOSTIC SUPPORT SERVICES MICHIGAN CITY, IN 46360 Payment Poster, 08/05 to 12/06

● Post payments for Commercial and Government Payors (Medicare/Medicaid)

● Lockbox payments and log batches in payment log

● Post follow-ups and refunds in Aquarius system

EDUCATION

I VY TECH STATE COLLEGE, MICHIGAN CITY, IN

STUDIED MEDICIAL BILLING AND INSURANCE CODING

Certificate in Technical, 8/01- 05/03

PATRICIA COLEMAN

Résumé ● Page Two

TECHNOLOGY SUMMARY

MS Office (Word, Excel) ● ICD-9 System ● CPT-4 Coding ● Clinix & Epic System ● Aquarius System

708-***-**** ● b *****************@*****.***

REFERENCES

AVAILABLE UPON REQUEST

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