Manager Sales

JOHN T. KAE

*** ******** ***. **. #* Cliffside Park NJ 07010 201-***-**** ****.*.***@*****.*** Education:

Montclair State University Montclair, NJ

Bachelor of Arts, Psychology January 2013

Minor in Business

International Digital Systems, Inc. Fort Lee, NJ

IT Consultant June 2016 - Present

● Help Desk tech support for international companies (KBIC Insurance, LG Electronics, LG Chem, LG CNS)

● Responsible for setting up PCs for new hires, providing thorough support and resolve problems/issues for clients

● Responsible for installation/configuration of software, testing PCs, and analyze functionality of peripheral appendages

● Responsible for the management of all LGE corporate issued devices

● Minor Project coordinator roles for scheduling and managing service requests, and assisting in procuring products and technicians for installations (CCTV installations)

● Responsible for updating /maintaining inventory logs for all assets (included corporate devices issued) managed by IT team

● Worked closely with clients to suggest replacement/repair options for defective hardware/software

● Instructed and assisted end-users regarding computer literacy Foodtopia, Inc. / KoreChem, Inc. Glen Rock, NJ

Product Manager December 2015- May 2016

● Account Manager of Fumed Silica, Amino Acids, and Chlorella

● Responsible for sales process

● Responsible for maintaining and interacting with executives and global procurement managers

● Responsible for international and domestic logistics support. Preparation of documents, transportation, and record filing.

● Responsible for basic IT functions within office. Setting up emails in outlook, resolving issues with internet connectivity, and setting up new programs (e.g. Adobe, QuickBooks, Etc.) LG Chem America, Inc. Englewood, NJ

Product Manager October 2014 - July 2015

● Account Manager for Acrylic Monomers and Polyolefines

● Manage Client portfolios of Global Fortune 500 OEMs, such as The Valspar Corp. and The Sherwin-Williams Company.

● Responsible for maintaining and interacting with executives and global procurement managers

● Responsible for sales process

● Responsible for negotiating major contract with Dow Chemicals, Globally Ranked 2nd in the Chemical Industry.

● Responsible for forecasting product sales (2-3 Months in advance), along with market research L.I.G. Leading Insurance Group, Inc. Fort Lee, NJ

Claims Administrator December 2013 - October 2014

● Support the workflow of claims analysts.

● Answer customers’/claimants’ questions and resolve their complaints.

● Maintain a log of current lawsuits and make sure extensions and answers are met on time.

● Monitor new claims that are being reported.

● Maintain a daily log of all new claims, both general liability and property.

● Maintain and create monthly litigation reports at manager’s request. Additional/Technical Skills:

● Proficient with Microsoft Office: Word, PowerPoint, Excel, and Outlook

● Outstanding analytical, problem-solving, and troubleshooting ability.

● Ability to multi-task and prioritize effectively

● Poised and patient when dealing with clients

● Ability and willingness to work, both independently and as part of a team. Languages:

● English and Korean

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