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Experience
Cisco's Auto Repair – Automotive Technician Supervisor Current Position
Supervised service department including reaching goals, customer relations, and team organization. Performed a variety of automotive repairs and a working knowledge of all operations including point of sale, pricing, merchandising and administrative procedures.
»Oversaw the implementation of organizational policies and procedures.
»Daily/Monthly/Quarterly data reporting and analysis.
» Test drive vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.
Auto Zone – Retail Store Assistant Manager 1992 – 2000
Implemented company initiatives ensuring maximum productivity, training and retaining high performing employees in a safe environment, driving sales, and controlling expenses and shrink .
»Directed, supervised and organized all daily retail operations of the store and rented equipment
»Sustained high level of customer satisfaction while striving to exceed sales and profitability.
Education
Marlin High School 1993
Skills
»Bilingual(Spanish/English)
»Computer Proficiency
»Leadership, Management or Sales Training experience
»Excellent communication skills, decision making abilities