Human Resource Professional Experience

Vanessa Daniels

**** ******** ***** • Pensacola, Florida 32503 • 850-***-**** • ************@*****.***

Objective

Upbeat, reliable professional with strong time management and organizational skills. Seeking a position that will allow me to maintain confidentiality, offer support and advance alongside the organization.

Education

Capella University, Online

Degree: Bachelor of Arts in Human Resource Management, May 2010

Minor: Business Administration

Professional Experience

Covenant Hospice

Pensacola, Florida

Executive Assistant February 2014-July 2017

Kindly answered phones, taking detailed messages when necessary, scheduling appointments and processing request

Researched and routed correspondence appropriately to conserve the time of the Executive

Acted as a point of contact by attending meetings and taking well organized notes to share within the department

Participated in Onboarding process to guide new hires throughout orientation and prepare them for their new role

Utilized computer software to draft letters, invoices and expense reports accurately

Consulate Healthcare of Pensacola

Pensacola, Florida

Human Resource Specialist June 2004-February 2014

Regularly educated potential candidates about job responsibilities, benefits, schedules and advancement opportunities

Overseen hiring process- including coordinating job post, reviewing resumes, interviewing and verifying references

Assisted with completing background checks and coordinated drug testing for new and existing employees

Prepared required documents for new hires, employees that were being transferred and those leaving the company

Helped resolve employee relation concerns and actively maintained employee participation in training and development programs

Compiled summaries of earnings, taxes and deductions to create comprehensive reports

Remained knowledgeable on Human Resource policies and procedures, including those required by law

Vanessa Daniels

6012 Songbird Drive • Pensacola, Florida 32503 • 850-***-**** • ************@*****.***

Sacred Heart Medical Group

Pensacola, Florida

Front Office Supervisor October 2001- June 2004

Checked patients in and out of facility in a fast and friendly manner while verifying insurance coverage and collecting payments

Monitored daily activities, delegated tasks and professionally handled discrepancies

Scheduled patient appointments, calculated balances and created invoices

Conducted friendly reminders for patient appointments using different means of communication, such as phone and email

Experienced in claim operations, medical terminology and reading treatment plans

Worked closely with insurance providers to better help patients understand their benefits

Balanced nightly deposits and finalized credit card processing prior to bank delivery

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