Customer Service Assistant

Tonika Redmon

Customer Service Position

Winston-Salem, NC 27105

**********@*****.*** - 336-***-****

Experienced in customer service. Seeking employment in the clerical/customer service/call center positions. Authorized to work in the US for any employer

WORK EXPERIENCE

Teacher's Assistant

Great Thinkers Learning Center - Winston-Salem, NC - August 2015 to May 2017

Adapted teaching methods and instructional materials to meet students' varying needs and interests.

Plan activities that would stimulate growth in language, social and motor skills.

Provided children with individual attention.

Call Center Representative

American. Airlines - November 2014 to July 2015

Booking/cancelling flights. Provided information to customers.

Effectively resolving customer complaints.

Cashier

Steak-Out - Salem, NC - 2002 to 2004

Handled orders and monetary exchanges daily.

Conducted preliminary food preparation.

Prepared and cooked menu items.

Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures.

EDUCATION

Associates in Psychology

University of Phoenix (online) - Phoenix, AZ

2009 to 2012

ADDITIONAL INFORMATION

PROFESSIONAL SKILLS SUMMARY

Excellent verbal and written communication skills.

Strong computer skills and exposure to Microsoft Word, PowerPoint, Excel.

Highly organized able to multi-task and accomplish multiple objectives.

Professional demeanor and attentive to detail.

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