Technician Project

Eddie Jones

*** * ******** ***.

Desoto, TX, ****5

Cell: 469-***-****

Email: *********@*****.***

Proven Abilities:

~Developed effective communication Skills in order to train and assist entry level wireless repair

~Work within the structure of company policies and procedures to establish customer satisfaction and enhance the image of the company in process.

~Ability to utilize all previous training to aid in my ability to manage & perform job responsibility.

~Setup, trained, managed and operated repair facilities using all necessary repair equipment.

Achievements:

~Certified by Motorola and NEC in pager repair

~Certified as a level II & III Nokia Technician in TDMA, CDMA & GSM mobile handsets

~Certified as a level III Motorola Technician in TDMA, CDMA & GSM mobile handsets

~Certified as level III Ericsson Technician on there TDMA, CDMA & GSM mobile

handsets

~Certified as level III Samsung Technician on their CDMA, PCS & GSM mobile handsets

~Certified Ericsson IM/CM/SAM/PM

~Certified Level III Ericsson LTE/WCDMA Integrator/Field Technician and for base stations/cell sites

~ PMP Certification

~Certified LTE PIM Tester

~Certified LTE Sweep Tester

Awards:

~Awarded: Excellent Performer (Level IV) trophy in the field of cellular repair 2004

~Awarded: Excellent Team Leader, in cellular manager field 2005

~Awarded: Employee of the Month, at R.S. Communication 1999

~Awarded: Outstanding Service Award, for the Caring & Sharing of Katrina victims

Experience:

July 2016 – June 2017

Working at Ericsson as a Production Tech III, My job responsibilities include:

• Performing electronic repairs\testing on all major cellular base station/radios: AIR 21 B2A B4P/AIR 21 B4A B2P (KRC 118 023, KRC 118 046, KRC118 048, KRD 901 044/1, KRD 901 146/1), ARUS, LTE Test Technician, MiniLinks, RBS3000, RBS6000(RRUS 11 & 12).

• Calibrating, PIM, Unit testing, BUGS SD&O HWSO, Log Reading, SW Upgrading (PRTT & Chamber Testing)

• Diagnosing\Repairing radio issues, Assembly\Disassembly on AIR

• Shipping\Receiving, EMS & Track and Trace

February 2015 – May 2016

Employed at Ericsson as a CM/CCOP Administrator responsibilities included and not limited to:

Reviewing/approve close out packages before submitting to the customer

Weekly meetings, bridge calls and daily updates to the market CM, PM, ASP & SP in order to get COP completed

Played a very important role as medium for the customer and vendor relations

Attending multiple training classes and completed numerous web based classes to help enhance my ability to complete work in a timely fashion while enhancing the image of the company

Trained new associates in processes and procedure more efficiently and affectionately while staying within the company guidelines & code of conduct

Numerous appreciates shown for my work ethics and the ability to go above and beyond the call of duty to help the markets get COP to the customers

Working at Ericsson as a Production Tech III, My job responsibilities include:

Performing electronic repairs on all major cellular base station: AIR 32 B4A B2P, AIR 21 B2A B4P/AIR 21 B4A B2P (KRC 118 023, KRC 118 046 & KRC118 048), ARUS, LTE Test Technician, MiniLinks, RBS3000, RBS6000.

• Calibrating, PIM, Unit testing, BUGS SD&O HWSO, Log Reading, SW Upgrading (PRTT & Chamber Testing)

• Diagnosing\Repairing radio issues, Assembly\Disassembly on AIR

• Shipping\Receiving, EMS & Track and Trace

March 2014 – February 2015

Employed at Commvet Technology as an LTE/DAS Engineer, my responsibilities include:

•PIM Testing, both segment & system testing

•Uplink\Downlink Testing using PRAXSYM

•Sweep Testing, both segment & system testing

•Training, documenting & overseeing projects from start to finish

•Aiding in walk through & CAD design prior to installation

•Perform COP to customer at the end of project Analysis of KPIs, investigation and improvement of network quality problems

•Implementation of new features and tuning GSM/UMTS/LTE radio network parameters

•Performs RF performance activities in customer projects independently, according to project plan and in project managers guidance Optimization of a GSM/WCDMA/LTE (2G/3G/4G) network to trouble shoot and improve KPIs

•Implementation of new features and tuning GSM/WCDMA/LTE (2G/3G/4G) radio network parameters

•RF Planning & Optimization for LTE/WCDMA/GSM (4G/3G/2G)

•Radio Planning and Optimization of GSM/UMTS/LTE network to trouble shoot and improve KPIs

May 2013 - March 2014

Working at Ericsson as a Production Tech III, My job responsibilities include:

• Performing electronic repairs on all major cellular base station: AIR 21 B2A B4P/AIR 21 B4A B2P (KRC 118 023, KRC 118 046 & KRC118 048), ARUS, LTE Test Technician, MiniLinks, RBS3000, RBS6000.

• Calibrating, PIM, Unit testing, BUGS SD&O HWSO, Log Reading, SW Upgrading (PRTT & Chamber Testing)

• Diagnosing\Repairing radio issues, Assembly\Disassembly on AIR

• Shipping\Receiving, EMS & Track and Trace

April 2010 - March 2013

Worked as an independent contractor, job responsibility includes:

• Handling all incoming repairs on cellular handsets, pagers, computers & hand held scanners

• Upkeep on repair equipment: oscilloscope, frequency generator, software updates

• Training on both cellular & pager repair

March 2006 - March 2010

Employed at Touchstone Wireless as the Production Supervisor. My job responsibility includes:

• Supervising 150 to 250 employees

• Helping to make production decision on day to day bases

• Certified Project Management Certificate from T.C.C.

• Training new employees in cellular repair (Shipping\Receiving, Triage, Level 1, 2 & 3 Technicians, RF Testers & Flash Personnel)

• Project Managing: Time Study, PPE, FPY, HPU, UPH, ICE

• Setting up Production Line:

• Responsible for supervising, directing, and implementing production strategies and objectives to ensure the achievement of the departments goals. This includes production quality, quantity, and delivery objectives.

• Executes production schedules and meets or exceeds objectives.

• Provides a safe working environment for employees by ensuring all environmental, health and safety policies and procedures are followed.

• Managed production lines from start to finish (Shipping\Receiving, Triage, Level 1, 2 & 3 Technicians, RF Testers & Flash Personnel)

• Develops, coaches and / or mentors subordinate staff and ensures employees at all levels are supported to perform at optimal levels for success.

• Interacts professionally with employees, customers, and vendors.

• Keep current on information and technology affecting functional areas to increase innovation and ensure compliance?

Education:

Attended R.E.T.S. Electronic August of 1998- June of 2000 in the field of electronics.

Contact this candidate