Human Resources Management

John H. Grossman, MBA, SPHR, GPHR 310-***-****

**** ****** *****, ****** ** 76205 **********@*****.*** AREAS OF EXPERTISE

HR Operations Management Strategic Planning Budget Development & Management Compensation & Benefits Project & Change Management Performance Management Compliance & Risk Management Talent Acquisition Employee Engagement & Relations Communications Training & Leadership Development Organization Development GULFSTREAM DIAGNOSTICS Dallas, TX

Vice President of Human Resources 2015 – 2017

Led the Human Resources, Administrative, IT and Facilities functions for this fast-growing healthcare company. Managed cross-functional staff, who’s accomplishments include:

Ensured compliance with all appropriate laws (EEO, FLSA, ADEA, FMLA, HIPAA, ADA, NLRB, Title VII, etc.)

Implemented performance management program including periodic formal evaluations, goal setting, continuing feedback, performance improvement, excellence rewards, communications and management systems.

Led comprehensive staffing, on/off-boarding, compensation, benefits, organization development, and other programs.

Maximized the value of our workforce through workforce planning, employee relations, executive coaching, engagement, rewards and recognition, learning and leadership development, and other efforts.

Grew the company over 220%, including a complete restructuring of our leadership team.

Dramatically reduced the frequency of employee relations issues through a combination of effective ER practices, organization design, leadership coaching, career pathing and engagement programs.

Completely transformed the on-boarding process to robust program replete with a variety of touchpoints aimed and maximizing the new hire’s engagement and enthusiasm. DENTON FRESH WATER SUPPLY DISTRICT Denton, TX

Director (Elected Office) 2014 – 2016

Oversaw the multi-million-dollar budget and planning, providing water/sewer, roads, fire, and police patrol services.

Supported efforts to encourage a budget surplus without raising taxes during my tenure.

Improved safety and aesthetics throughout the community.

Oversaw an increase in 11-A jurisdiction, through annexation of neighboring land and property.

Built strong relationships with neighboring authorities, including Little Elm City Council, Denton ISD, and others. BANK OF AMERICA CORPORATION Addison, TX

Vice President, Human Resources 2005 - 2015

Built comprehensive Human Resources infrastructure for a geographically diverse technology division of up to 120,000 personnel.

Led strategy and implementation of HR department, with ownership of P&L / budget of over $5M, across the HR portfolio – Corporate Strategy – Risk Management – Performance Management – Talent / Workforce Planning – Organization Design & Development – Engagement & Relations – HR Development – Total Rewards

Led top-performing teams responsible for a comprehensive HR service environment.

Developed values, mission and vision; employee engagement; risk and compliance; change management; staffing; org design; on-boarding; career and workforce planning; executive coaching; building a comprehensive human resources team.

Select Accomplishments:

Launched and oversaw a Performance Management system and processes, recognized as a best-in-company program.

Created comprehensive succession planning, ensuring organizational effectiveness through all leadership turnover.

Implemented consultative staffing model, decreasing cost and time-to-fill 75%, increasing placements over 500% in a difficult-to-fill niche tech sector.

Reduced turnover 300% through a variety strategic engagement programs, including learning & leadership development, global recognition, diversity & inclusion, work/life balance, chairing Engagement Committee.

Reduced contractors from 85% down to 5% of workforce; saved over $5M annually, minimized co-employment risk.

Divisions I supported achieved highest levels of employee satisfaction (85-90% scores in annual company-wide surveys).

Championed strategic initiatives in engagement, compliance, risk, learning, leadership, workforce planning.

Implemented a $25+M compensation and bonus program, covering thousands of critical employees.

Led project teams of 50+ employees, and managed a staff of over 20 employees. HARPER RESOURCES Los Angeles, CA

Human Resources Management Consultant 2002 – present

Created an HR Consulting practice - business plan, strategy, culture; secured seed round financing.

Major engagements included business plan development, staffing, workforce planning, mentoring, organization design and development, relationship management and compensation and benefits, compliance, executive coaching and risk management projects.

Warner Brothers Entertainment, Toyota Financial Services – Enabled companies to hurdle hiring demand spikes.

Aon Risk Services - Developed an ongoing mentorship program, spanning virtually all departments, with an annual budget of approximately $1M. Filled multiple positions across multiple finance departments.

Indymac Bank - Turned a problematic client-vendor relationship into a streamlined technical recruiting function.

SumoMe, AppSumo – provided HR Compliance expertise as they grew past 50 employees.

ExecuSurv, Inc., EBI Solutions – Created and staffed the technology sales department, growing revenue over 100%.

Edgesoft, Inc.– Created the Staffing department for this IT project development firm. Focus on budgeting, forecasting and creating a growth strategy and profitability model. Within a year, staffing was the most profitable function.

Air Treatment Corp. – Designed a proposal to represent a new product line, gathering market and industry data, and revenue projections. Developed a presentation template for the sales function, contributing to a 15% better close rate.

Erxa – Enabled this Italy-based robotics software developer to transform their services-based business model to a hybrid product and service family of offerings, thereby expanding their market share throughout Italy.

Consulted with a variety of start-ups on strategy and business plan development, including Equinox (business tax services), RNow! (a just-in-time healthcare staffing marketplace), and others. INTEL CORPORATION Los Angeles, CA

Project Manager 2001 – 2002

Managed a team responsible for global technology staffing in 7 countries across North America, Europe and Asia.

Successfully planned and executed a project to staff a new, several hundred-person multinational division.

Oversaw a $300K budget encompassing marketing, vendor services, internal client and cross-functional teams.

Performance consistently ranked in the top 10% of all employees. IDEALAB! Pasadena, CA

Human Resources Management Consultant 1999 – 2000

Led HR infrastructure development for incubated technology start-ups, providing HR management, strategy, organizational design and development, staffing, compensation & benefits, compliance and risk management.

Clients include IExchange.com, DotTV, eLease, Goto.com, Blastoff, FreePC, HomesDirect, Ice.com, Swap.com

Accomplishments include:

Led the HR function at each start-up.

Grew companies an average of 300% during each engagement.

Built comprehensive HR programs and infrastructure. METRO INFORMATION SERVICES, INC. El Segundo, CA

Technical Recruiter 1997 – 1999

Directed a team who together completed over 85% of regional internet industry placements for the company. CALIFORNIA SUNCARE, INC. Westwood, CA

Assistant Director, Marketing and Sales 1994 – 1997

Oversaw all aspects of a $3M international marketing budget, consistently increasing sales ~10% annually.

Implemented a return-on-investment calculation methodology across over several hundred SKU’s, significantly increasing the Company’s ability to budget and forecast, resulting in the company saving over $1M annually.

Planned, organized and supervised sales meetings, trade shows, travel incentive programs and industry events.

Crafted numerous sales/marketing presentations and was often a featured speaker. UCLA ANDERSON SCHOOL OF MANAGEMENT M.B.A., 2005

As Chairman of the Anderson Affiliates Committee, raised a record-breaking $110k for the school.

Admissions Committee – instrumental in helping to shape the classes of 2007 and 2008.

Career Management Center Committee – advisory committee dedicated to improving career outcomes for students. UNIVERSITY OF CALIFORNIA AT SANTA CRUZ B.A. Philosophy, 1994 TRAINING AND CERTIFICATIONS

SPHR GPHR AIRS

Trillium Sales Process Oz Enterprises, Inc. SemCo Enterprises, Inc. Intel Process Improvement Bank of America Continuous Improvement Countrywide Project Management Countrywide Process Improvement

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