Medical Billing/Insurance Verification/Reservation Specialist

BONNIE JORDAN

*** ***** ******, ******* *****, FL 32114

Cell: 386-***-****

**********@*****.***

I have extensive experience as a Reservation Specialist. This includes scheduling outpatient appointments, verifying demographics, insurance coverage and obtaining authorizations for outpatient medical procedures. Advised financial counselors of money owed by patient using ICD-9 and CPT forms. Maintains strict confidentiality

excellent communication skills

ability to work well with others

Strong work ethic

Team player with positive attitude

exercises good judgment

Results oriented

02/2014 to Current

DAYTONA EMPLOYMENT AGENCY

Daytona Beach, FL

Financial Advisor

Advised students on the financial requirements that are needed to be a full time or part time student at Bethune-Cookman University. If student does not meet financial requirements, we advise them of scholarships, loans and other ways that may meet the financial requirement so that they are able to attend to school 05/1998 to 02/2013

HALIFAX HEALTH MEDICAL

Daytona Beach, FL

Reservation Specialist

Scheduled patient appointments and created accounts for new patients. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Verified and updated patient demographics. Referred uninsured/underinsured and low income patients to Financial Advisors for financial arrangements prior to service and conducted reminder calls to patients.

03/1995 to 08/1997

PIC N PAY SHOES

Washington, NC

Retail Manager

Managed 4-5 employees, created work schedules, maintained and controlled store inventory, processed weekly sales reports and bank deposits. Processed freight shipments, employee payrolls and enforced store policies according to standards. Responsible for hiring/firing employees

BUSINESS ADMINISTRATION

Daytona State College, Daytona Beach, FL

BUSINESS ADMINISTRATION

Pensacola State College, Pensacola, FL

Honors and Activities

Halifax Health Medical

Certificate of Appreciation

Recognition of Valuable Contributions to Patient Access Certificate of Service-10 years committed professional and dedicated service Pic N Pay Shoes

Best sales Performance in District

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

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