Customer Service Manager
Resume:
Gabrail
McCadden
Creative Director
Gabrail McCadden
Sacramento, Ca 95828
***************@*****.***
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Skills
Gabrail has more than 13 years of excellent and efficient work experience in various job settings. Gabrail is a fast learner with the ability to grasp and put into application new ideas, concepts, methods and technologies. Gabrail proactively seeks to find satisfactory solutions to any problem. Gabrail has a team friendly attitude and strong communication skills and is capable of establishing strong working relationships.
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Experience
Walmart / Cap Team Supervisor
December 2007-May 2017, Rancho Cordova, Ca
Supervise a team of 12-15 associates during a 8 hour shift. Implemented training for new associates and facilitated training courses as well as assisted new associates during their nesting period until they were ready for unsupervised work. Was responsible for receiving inventory and keeping a daily log of all items received and making sure that all incoming stock is accounted for. Assisted customers with one on one questions about Walmart products and made sure that the work environment is safe and orderly.
Burger King / Shift Manager
January 2005-December-2007, Sacramento, Ca
Performed opening and closing duties such as preparing facility for daily business as well as evening janitorial duties. Performed daily inventory tasks regarding food stock and supplies as well as accounted for daily profits. Fulfilled orders and collected money from customers for meal payments. Performed window and counter clerk duties as well as cashier. Received orders from customers and communicated to co-workers in order to satisfy customer meal orders.
FedEx / Package Handler
August 2007-December 2007, Sacramento, Ca
Was responsible for scanning items and placing them in the correct order on FedEx trucks. Implemented training for new hire employees and managed stock and inventory for up to three trucks at a time. Used proper ergonomic package handling and care while placing packages on trucks in order to insure my safety as well as the safety of the packages being handled correctly.
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Education
James A. Weiden H.S. / H. S. Diploma
August 1998-June 2003, Ione, Ca
Graduated James A. Weiden High School with a GPA of 3.0. Favorite subjects were English / Writing, Science, and Drama.
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Profile
Customer service professional with a excellent work ethic looking to further my career opportunities and contribute to the company as a whole. Team oriented individual with the customers satisfaction in mind.
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