Office Life Insurance

SUDHA S NARAYANA

Mobile: +91-962******* / 779-***-**** Email: *************@*****.***

BRIEF OVERVIEW

Excellent knowledge of office practices, procedures, correspondence

Has profound faith in my ability to work well with all levels of internal management and staff, as well as outside clients and vendors.

To be an effective team member and achieve a position which offers challenging and will lead to greater responsibilities and opportunities in the said areas.

Well organized & Computer Savy.

PROFESSIONAL SUMMARY

Experienced as an Executive Assistant in a fast-paced environment. Has strong interpersonal and communication skills plus the ability to handle multiple tasks efficiently and accurately.

Capable in planning, organizing and problem-solving to complete multiple deadline driven projects efficiently and on time. Has a good communication skill in preparing reports and documents and liaising with senior staff members and clients. Able to work under pressure and successfully deal with competing demands while maintaining complete confidentiality.

EXPERIENCE

ING Vysya’s – Exide Life Insurance

Sales – Manager Oct 2014 – Nov 2015

Exide Life Insurance Company Limited (formerly ING Vysya Life Insurance Company Limited) commenced operations in 2001 and is head quartered in Bangalore. The company is profitable and serves over 10 lakh customers across India and manages over INR 8,800 crores in assets and is proud to be part of a 100 year old brand heritage in India.

Job Profile:

Recruiting the Financial Advisors for the company

Manage operations and productivity for company.

Create and modify procedures and documents related to policies.

Assist in claims management and Identify and analyze risks associated with policies.

Achieve target budgets.

Direct information for claimants.

Review insurance policies, Manage insurance data for reports.

Analyze statistical data, such as mortality, accident, sickness, disability, and retirement rates and construct probability tables to forecast risk and liability for payment of future benefits

Determine premium rates.

K Raheja Corp

Secretary to Vice President July 2011 – Dec 2013

K Raheja Corp are the first to pioneer the concept of self-contained townships and commercial business districts which encompasses all the facilities like residential apartments, office spaces, retail and entertainment, virtually making it a mini city with mega comforts. They continue to achieve higher targets relentlessly for quality performance and service in diverse fields of real realty business, hospitality sector and retailing outfits.

Commercial Project – comprising of Mall, Marriott Hotel with 328 rooms, MEA building (Marriott Executive Apartment), Multiplex and MLCP (multilevel car parking)

Job Profile:

Provide secretarial and administrative support to Vice President

Processing all outgoing communication in the form of emails, letters or other forms of communication.

Maintaining calendar and schedules

Organize and coordinate meetings & conferences

Supervising any support staff and ensuring all office policies and procedures are being implemented.

Sorting and categorizing all incoming information to the department and getting it to the appropriate people.

Booking of Tickets/travel arrangements/ hospitality arrangements

Coordinate the flow of information both internally and externally

Liaison between the different department, subordinates or others, by transmitting directives, instructions and assignments and following up on the status of Assignments.

Coordination with the HO subordinates regarding HR related activities like organising induction, issue of offer letter, appointment letter, ID Cards, Exit documentation & other related documentation.

Record, transcribe and distribute Agenda’s & minutes of meetings

Regular follow with customer to freeze on the points discussed during the meeting

Secretarial support to other Director’s & CEO apart from my reporting head

Liaising with various vendor agencies for the smooth functioning of the company

Managing staff to maintain day-to-day administration activities

Manipal Servicecorp. Facility Management Pvt. Ltd., Bangalore

Executive Secretary April 2009 – June 2011

Manipal Servicecorp. Facility Management Pvt. Ltd., or MSFM in short, is among the market leaders in the field of Facility Management Service in India. MSFM offers total solution under one roof. They are an integrated Facility Management Service provider equipped with state-of-the-art technology, skilled and trained manpower.

Was part of the team to Initiate MSS (Master Staffing Solutions Pvt. Ltd)- sister concern of Manipal groups in incorporating the company rules & regulations

Job Profile:

Assisting CEO & COO in all their day to day correspondence secretarial work which includes preparing correspondence, scheduling meetings and maintaining files.

All Secretarial Jobs including Organizing meetings, preparing agendas & Minutes of the meeting, day to day correspondence.

Managing calendars & scheduling appointments

Maintain contact database

Handling all confidential office correspondences and affairs

Planning & Organizing conference and Office parties

Travel, Transport & accommodation management for the conference & Event.

Coordination with different vendors & suppliers.

Administration jobs and also handling HR related function like Shortlisting candidates, recruitments, induction & training programme, Exit interview etc

V. Raheja Design Construction Pvt. Ltd, Bangalore

Executive Secretary & Administration March 2006 – February 2009

V Raheja Design Construction has been operating in the Real Estate business offering quality Construction & modern design.

Projects – Whitefield palms - Commercial, Pebble Bay - Residential, Verena Villa

Job Profile:

Assist the Managing Director’s in day-to-day secretarial work which includes preparing correspondence, scheduling meetings and maintaining files.

Handling all confidential Office correspondence

Responsible for setting up office facility & handling all inward and outward mails of the Management team and maintaining records for the same.

Organising office parties and get-togethers whenever required.

Arranging domestic and international travel and hotel accommodation for official use by employees and Management team.

Allocating duty roaster for drivers & office boys.

Overseeing the requirement of office supplies and responsible for procuring & maintaining the same.

Involved in handling petty cash for the administration.

Administering subscription of newspapers, magazines and periodicals required for the office and coordinating with the Admin/Accounts Department in overseeing payments for the same.

Also was part of CRM Team in marketing our project.

Involved in presales (Cold Calls & Visits)

Meeting up the corporate clients and doing follow up calls for further discussion

Doing follow-up and negotiation till the finalization of the deal

Ferns Builders & Developers Pvt. Ltd., Bangalore

Secretary Nov 2002 – Mar 2006

Ferns Builders & Developers, a partnership company leading Real Estate Developer, which has been redefining Bangalore’s suburbs with its Gated Communities.

Projects – Ferns Residency, Ferns Paradise, Rainbow Drive, Rainbow Residency, Ferns Habitat, Ferns Meadows

Job Profile:

Assisting the Managing Director’s in all the day to day correspondence, documentation

Handling all confidential Office correspondence

Convincing Clients towards sale of plots, coordinating with clients on behalf of the company, Follow-ups with clients regarding payments, handling enquiries towards purchase of plots.

Preparing Allotment letter, Sale Agreement, Inspection report, Availability list, interacting with the clients regarding payment schedules, registration details, Sale Agreement, Deed and Khata etc.

Advertising business, roles, initiatives

Interacting with overseas clients

The Travel Company, Bangalore

Secretary & Administrative Executive Feb 2000 – November 2002

The Travel Company is into domestic & international tours & travels, Holiday packages & Hotel bookings. They are dedicated to customer experience and are constantly evaluating how they can improve this experience.

Job Profile:

Handling call screening

Drafting letters, filing, and documentation, sending emails & replying to the mails.

Leading a team of Office Executives and Junior Executive – Customer Service.

Planning, scheduling & organizing Executive’s daily routine.

Arranging for the monthly meetings which include preparing agenda & minutes of the meeting.

Admin job included facility management, maintenance of inventory, and scrutiny of office maintenance bills, monthly payment bills.

Ensuring that all office equipments are functioning at all time.

Cancer Patients Aid Association, Bangalore (NGO)

Secretary cum Admin Executive April 1994 – April 1997

Cancer Patients Aid Association (CPAA) is a registered charitable non-governmental organisation (NGO) working towards the Total Management of Cancer as a disease

Job Profile:

Handling Secretarial & Field work

Maintaining the database of all donors & sponsors

Hospital visits to enquire about the patients

Collection of donations boxes from different outlets

Organizing the events like Rose day & Annual programme to raise funds

EDUCATION

Qualification Institution / University

Diploma in Commercial Practice Reddy Jana Sangha Polytechnic, Bangalore

Computer Programming Computer Point, Bangalore

Shorthand – 100 W.P.M

Typewriting – 45 W.P.M

Computer Skills:

Operating Systems Ms Dos, Windows.

Office Applications Microsoft Office 95,97,2000, 2010 XP

Professional (Word, Excel, Power

Point, Outlook)

PERSONAL

Date of Birth 15th March 1972

Marital Status Married

Nationality Indian

Permanent Address No. 1365, 18th Main, 1st Stage,

5th Block, H.B.R Layout,

Bangalore 560 043

Present Address 1 – 2, Hemanth Residency, 1st Floor,

Vasanthpura Main Road, Vallabnagar,

Bangalore 560062

References Will be provided, if required

Contact this candidate