Customer Service Information Technology
Resume:
Torreda, Johrel Paul A.
Blk * Lot ** & ** Tierracon Homes Dita
City of Santa Rosa Laguna
E-mail Address: ********@*****.***
Contact no. +63-935*******
Skills and Abilities:
Adaptive in any knowledge.
Can adjust to different time shifts.
Knowledgeable in MS Word, Excel, PowerPoint and Access.
Can work under pressure without loss of quality.
Seminars:
Game Development
September 2013
STI College Santa Rosa
Web Design and Development Seminar
February 2013
STI College Santa Rosa
Education Information:
Tertiary: STI College Santa Rosa
Bachelor of Science in Information Technology
2011-2015 (Graduate)
Secondary: Panorama Montessori School
2007-2011 (Graduate)
Primary: Panorama Montessori School
2001-2007 (Graduate)
Working Experience:
Hinduja Global Solutions Alabang
Customer Service Representative
September 2015 – February 2017
Actionlabs IT Services Phils Corp.
Global Helpdesk Engineer
May 2017 - Present
Awards and Achievements:
Perfect attendance – HGS Alabang
Top agent overall for the month of January – HGS Alabang
Most Improved for the month of February – HGS Alabang
Best agent for the month of February – HGS Alabang
Best agent for the month of March – HGS Alabang
Personal Information:
Nickname: Rel
Age: 21
Birthday: April 10, 1995
Birthplace: San Pedro Laguna
Height: 5’7
Weight: 145 lbs
Religion: Roman Catholic
Mother’s Name: Rosalia Alfonso Velasco
Father’s Name: Jeffrey OuanoTorreda
Character Reference:
Michael Hontucan
Supervisor
HGS Alabang
Northgate Cyberzone Alabang
Don Gino Cervantes
Instructor
STI College – Santa Rosa
Engr. Kierven De Mesa
Engineering Instructor
STI College – Santa Rosa
University of Perpetual Help System Laguna – Biñan
I hereby certify that all the information is true and correct to the best of my knowledge and belief.
Johrel Paul A. Torreda
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