Manager Office
Resume:
RESUME OF
MELANIE E. HARWELL
Mamou, LA 70554
MOST RECENT WORK EXPERIENCE:
December 14, 2014 – Present -- Peaceful Maison, Inc. (a HUD Section 811 Apartment Complex containing 15 units. - Resident Manager (nights and weekends). Supervisors: Connie Doucet, Housing Specialist HUD Certified Manager of Housing, Vicky Hundley, CEO.
DUTIES:
Daily reports to Property Manager and, when necessary, Managing Agent (Mamou Health Resources) as to events of interest that may have arisen over night or over the weekend.
When necessary: collecting rents, assisting prospective new tenants, and with other duties normally done within regular office hours or in the absence of the property manager.
Assisting tenants with minor things from locking themselves out of their apartments to major situations such as calling 911 and/or emergency contact person when faced with a more serious problem. This includes listing to tenant’s personal situations/problems and guiding them to qualified resources for further professional assistance.
December 14, 2014 – November 11, 2016 – Mamou Health Resources, Inc, (a non-profit corporation which is also the management agent for 2 HUD Apartment Complexes; Peaceful Chateau Apartments, Inc., a HUD Section 202; and Peaceful Maison, Inc. A HUD Section 811. Supervisors: Connie Doucet, Housing Specialist HUD Certified Manager of Housing, Vicky Hundley, CEO.
DUTIES: Office Machines including but not limited to, computer (using Microsoft Word and, at times, Microsoft Excel and PowerPoint), fax machine, copy machine, calculator, and other general office equipment. Medical Equipment: Blood Pressure machine, Pulse Ox, thermometer, and drawing blood for glucose and cholesterol testing
Medication Assistance Program: Assisted qualifying residents of the community (no health insurance/low income) apply for and refilling prescribed medications in which they were qualified to receive. This required filling out applications, gathering financial information, obtaining signature from physician, etc., to send to various (approximately 30) pharmaceutical companies.
Mamou Health Resources, Inc., Mamou Community Free Health Clinic: Responsible for seeing that the patient signed the Consent for Treatment form; Medication In-Take; Vitals (Weight, Height, Blood Pressure, Temperature, Pulse Ox, and noting current complaint). The clinic was open only one day per week with 2 physicians and a nurse practitioner seeing up to 70 persons a day.
Peaceful Chateau Apartments, Inc. (a HUD Section 202 Apartment Complex containing 20 units) – Property Manager/Days. Collect rents and prepare funds for deposit, obtain personal and financial information from prospective tenants in accordance with HUD regulations for certification and recertification purposes, calculating rents according to HUD regulations, organized activities for tenants, meet with tenants to review and explain mail or other literature that they did not understand, assist tenants with SNAP applications and renewals, kept log of maintenance issues to be addressed by maintenance personnel.
April, 2011 – December 10, 2014 – Legal Assistant to Kelly P. Tate, 1212 East Street, Mamou, LA, 70554 (Part-time)
DUTIES: Office Machines (computer [using Microsoft Word and, at times, Microsoft Excel and PowerPoint], fax machine, copy machine, calculator, and other general office equipment). Answering phones, scheduling appointments for attorney with clients, maintaining scheduling calendar for appointments, deadlines, court appearances, and all events necessary for the attorney to attend. Dealing with clients with regards to status of their claim, reviewing documents with clients, preparing and filing/recording legal documents, answering daily correspondence, legal research, transcription of daily dictation, etc.
Main area of practice: Family law, adoptions, successions, interdictions, corporations and limited liability companies, some notarials and criminal defense.
January, 2008 – August, 2010 – Legal Assistant to Michael W. Robinson of Pucheu, Pucheu, & Robinson, 106 Park Avenue, Eunice, LA 70535
DUTIES: Office Machines (computer [using Microsoft Word and, at times, Microsoft Excel and PowerPoint], fax machine, copy machine, calculator, and other general office equipment.). Answering phones, scheduling appointments for attorney with clients, maintaining scheduling calendar for appointments, deadlines, Court appearances, and all events necessary for the attorney to attend. Dealing with clients with regards to status of their claim, reviewing documents with clients, preparing and filing/recording legal documents, answering daily correspondence, legal research, transcription of daily dictation, etc.
Main area of practice: Personal Injury claims, auto accidents, workers’ compensation, some medical malpractice, social security, notarials and domestic cases.
SUMMARY OF WORK EXPERIENCE FROM 1980 THROUGH 2008:
In 1980 I began my career as a Legal Assistant to Dr. B.J. Manuel and later held the position of Office Manager for the law firm Rozas, Manuel, & McGee. The firms handled most aspects of law, tort claims, successions, notarials, etc. The majority of my work with Dr. Manuel concerned the medical aspects of the lawsuits and we represented the local hospital (Savoy Medical Center) in medical malpractice defense claims. I was also involved in assisting Dr. Manuel in reviewing all contracts, sales, leases, etc., for the local hospital.
After the retirement of Dr. B. J. Manuel in 1998, I was hired by Savoy Medical Center as Risk Management Coordinator. In this position my duties included; management of all legal files, assisting with medical malpractice claims, leases, liability claims, worker’s compensation claims, and after initial investigation notified corporate of any “possible claims” at the facility. I prepared the agenda and minutes for all physician departmental meetings and full staff meetings; participated in updating Policy and Procedure Manuals for various departments in preparation for JCAHO inspections; and Assisting in any other administrative duties, when asked, especially working with the Safety and Maintenance Departments.
In 2001, Dr. B. J. Manuel assumed the position of Vice-President of Mamou Health Resources, a non-profit corporation and asked me to come to work there taking care of the Insurance & Claims, Safety, Maintenance and, Education Departments.
I resigned that position in August, 2004 to work at home transcribing and proofreading depositions for local court reporters. I worked from my home for four (4) years then returned to working in an office environment.
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