Revenue Assurance Analyst II

Corinne Vinersar

**** * ******** **. *******, AZ 85014

602-***-**** ********@*******.***

EDUCATION:

Master of Arts in Organizational Management, April 2005

University of Phoenix, Phoenix, Arizona

B.S. in Business Administration May 2003

Roosevelt University, Chicago, Illinois

EXPERIENCE:

Vonage: Scottsdale, AZ 2015-Present

Revenue Assurance Analyst II

Audit- Identify discrepancies between billing, contracts and provisioning. Once a variance is found and validated a contract is created to assist in asset recovery. Audits include analysis of both recurring and nonrecurring charges.

Reporting--Prepare monthly and weekly reports for revenue recognition in order to comply with SOX regulations

Quality control- Involved in process and improvements between sales, project managers, billing and the development team. This includes, assisting and identifying the root causes to problems and challenges.

SOX compliance -Maintain billing controls for compliance and work with internal audit.

Culture Team- Assist with team building events on a quarterly for department and company morale.

Mitel -Mesa, AZ 2006-Present

Accounting Specialist /Carrier Audit

• NetSolutions is the Telecom Reseller Division Mitel. This position is responsible for supporting the carrier audit function of a growing division within the organization.

• Telecom Audit - Identify billing errors for cost savings and billing dispute resolution with various vendors. Costs are downloaded from our billing system (Cost Guard) and exported to Excel, which in turn is validated in Cost Guard and compared to the carrier’s invoice. This process also entails effectively understanding and reviewing carrier contracts along with having a working knowledge of NetSolution’s products and services.

• Operational Audits- Work with Operations (Provisioning) in regards to improving the Carrier Audit function of our department versus how we bill our customers via our Billing System (Cost Guard) and its effect on our margins. Our team recovered over $1MM from our carriers due to an effective carrier audit dispute process.

• A/P - Review and properly code carrier invoices, which are submitted to Corporate A/P department for processing and payment. Our company uses SAPas its ERP solution and this position is given both Payables and General Ledger inquiry responsibilities to view payments and assist Accounting Manager during month end close function.

• Strong Vendor Relationships- Liaison with vendors in regards to disputes (Carrier Audit process) and vendor payments due to changes in our cash management policy due to the recent Mitel merger transition of Payables department from U.S. to Canada.

• Rebates/ Margins Request- Calculate margin request from Order Administration department to identify margins by product line and carrier. Verify rebate amounts and process vouchers to customers.

Pricing/Sales Analyst

• Sales Support- Work closely with the sales team and sales engineers to ensure that proposals are accurate, complete and competitive. This is done by using Partner/Carrier websites and Excel to ensure that sales quotes are validated for accuracy and profitability after mark up calculations are completed.

• Analytical Skills- Analyze and determine the fit and scope of the proposal project specifications using basic technical understanding of telecommunications applications. Review Telecom bills to provide analysis of long distance calls and local services.

• Telecom Inventories- Evaluate Customer Service Records and break down the products and charges and create inventory list for existing and potential clients.

• Wireless Summary-Breakdown the call usage and detail of Wireless bills in order to proactively look for ways to reduce costs and identify opportunities. Create text files in order to extract data from bills and convert to Excel for cost comparison.

• Operations Support- Work with billing system (Cost Guard) in order to research renewal customers. Perform margin and pricing analysis to support key business initiatives as required Identify and resolve issues around pricing and margin for both domestic and international circuits.

Apollo Group Inc. - Phoenix, Arizona 2003- 2006

Corporate Account Analyst/Student Financial Advisor

• Perform financial audits on student accounts in order to comply with Title IV regulations. Accountable for research and analysis of campus financial transactions to ensure financial processes were completed in compliance with established federal and state regulations as well as company policies.

• Managed accounts receivable by invoicing military through there tuition assistance, applying payments, and collecting of delinquent balances

• Responsible for cross training new employees in the division on all functions of the department.

• Responsible for credit collections on all accounts by contacting the customer by phone, e-mail and written correspondence. Preparing and maintaining customer’s monthly reconciliation schedules.

• Handled and resolved escalated student issues

Desert Schools Federal Credit Union - Phoenix, Arizona

Loan Officer /Teller 1996- 2002

Review and analyze loan transaction packages for preliminary approval or denial in accordance with bank guidelines

Provide solutions to member problems, complaints and dissatisfaction.

Balance books, manage daily deposits, and assist customers with insurance and financial needs

BUSINESS SKILLS:

MS Word, Excel, PowerPoint, Oracle, SAP, Cost Guard, Zeus, Broadsoft, Jira and Monarch Pro.

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