Customer Service Professional Experience

JANET KLEIN

** ****** ** ******** ** H: 917-***-**** C: 917-***-**** *************@***.***

Professional Summary

Enthusiastic Clinical Pharmacist with a track record of maintaining positive relationships with

customers, pharmaceutical representatives, manufacturers, medical professionals,

healthcare organizations and insurance providers.

Licenses

NYS Pharmacy License 039449

Professional Summary

Enthusiastic Clinical Pharmacist with a record of accomplishment of maintaining positive relationships with

customers, pharmaceutical representatives, manufacturers, medical professionals,

healthcare organizations and insurance providers.

Licenses

NYS Pharmacy License 039449

Skill Highlights

Hospital and retail

Exceptional patient care and

Interaction

Professional Experience

Supervising Pharmacist

ABC Drugs January 2017-present

Fulfilled all duties of a Supervising Pharmacist

Prepared a new site for opening to the public

Supervising Pharmacist

MI CASA PHARMACY May 2016 to Oct 2016

Fulfilled duties of Supervising Pharmacist

Counselled patients on their medication

Pharmacist Oct 2014 to Nov 2014

BRUNSWICK HOSPITAL AMITYVILLE NY

Temporary Pharmacy Position

Filled, reviewed prescriptions for a specialized population

Maintained efficient records of critical laboratory results

Recorded, oversaw and delivered controlled substances

Performed Q&A sessions with patients, followed-up by individualized literature

Pharmacist Dec 2012 to Mar 2013

BETH ISRAEL HOSPITAL MANHATTAN NY

Accurately recorded compounded products and prepared appropriate labels.

Oversaw the pharmacy technicians' drug preparation and distribution activities to

provide safe, efficient care for patients

Appropriately resolved customer issues, complaints and questions.

Pharmacist Apr 2012 to Aug 2012

CONEY ISLAND HOSPITAL BROOKLYN - Bronx, NY

Prepared I.V.solutions; reviewed orders for medications and TPNs.

Worked in specialty satellite pharmacy serving intensive care units for surgery and

medicine.

Worked extensively in out-patient pharmacy

Successfully assisted customers with medical issues and provided valuable healthcare

counseling.

Lead Pharmacist Aug 2009 to Feb 2012

SENIORSCIPT PHARMACY - Brooklyn, NY

Prepared and coordinated prescriptions and deliveries, including I.V .antibiotics.

Performed troubleshooting and problem-solving and clinical information for physicians

and clients.

Supervised all levels of staff.

Pharmacist Mar 2005 to Jun 2009

CHEM-RX HEALTH CARE SERVICES LONG BEACH - Long Beach, NY

Filled prescriptions for residents of nursing homes, group homes and assisted living

facilities, including the management of technicians and staff.

Performed extensive customer service to resolve issues with clients and improve

service.

Consulted with, advised and provided clinical information to health care providers.

Reviewed order-entry for accuracy

Pharmacist Dec 2001 to Jan 2005

DUANE READE INC. - Manhattan, NY

Filled prescriptions in a high volume retail setting on the Upper East Side of Manhattan.

Provided extensive customer service including in-depth consultations.

Compounded many specialty medications Responsible for supervision and scheduling of

staff, ordering of medications and merchandise.

Communicated directly with doctors' offices via telephone, fax and email. Efficiently

answered multi-line phone and processed high volume of order requests from nurses,

doctors and pharmacists. Precisely processed third party prescriptions and managed

adjudication review. Processed up to 300 prescriptions on high volume days with 100%

accuracy.

Floating Pharmacist Dec 1997 to Dec 2001

GENOVESE PHARMACY - Long Island, NY

Worked in numerous locations as a floating pharmacist in a daily, weekly or

long-termed position, in both a staff and supervisory capacity covering all shifts.

Worked very well with various staff members of numerous locations as a supervisor

and "team-player".

Communicated with all customers and staff in a pleasant and professional manner.

Chief Pharmacist Jan 1994 to Oct 1997

BOAN DRUG MANHATTAN NY - Manhattan, NY

Worked as chief pharmacist in a small chain store in upper Manhattan. Maintained

proper storage and security conditions for all drugs.

Provided extensive counseling to clients.

Worked closely with physicians at nearby HIP center to provide drug information and

advice.

Additionally conducted workshops and question and answer sessions at a neighborhood

senior center.

Worked as part of a team with staff at Columbia-Presbyterian for special needs

clients.

More experience upon request

Contact this candidate