Contact Details Sales

FRANCK MERLAND GOUHOMPLE

Email: *********@*****.**

Contact Number: +63-927*******

Skype: merland8

Address: BLDG 3, Unit 6E, WOODSVILLE VIVERDE MANSIONS, BICUTAN, PARANAQUE CITY

Nationality: Ivorian

Career Objective: To work in an organization where I can improve professionally and personality and talents towards the company objective.

Personal Strengths: Confident, excellent team working, hard worker, willing to learn, dedicated and honest.

Academic Qualifications

2011: Networking Basic at Indian Institute of Hardware Technology

Infantry Road Bangalore

2007-2010: B.Sc (Computer Science) at Indo Asian Academy Bangalore- India

2005-2007: Diploma in Electronic at Groupe ESAM (Ivory Coast)

Work Experiences:

July 21, 2015 till today: Stefanini Philippines- Multi Language Helpdesk Technician.

Supporting French and English users (France, Belgium, Canada, and Switzerland) as Level 1 for issues regarding Software, Connectivity and Hardware troubleshooting.

April 22, 2013 to July 20, 2015: Infosys BPO Limited - Philippines Branch

AR Philips Canada Healthcare (Process specialist). As a process specialists I am required to work on some judgment based processes which are usually required me to review documents in French and to contact persons in Canada and France. Some of the processes are not very standard and differ by LOB/Country. Part of the responsibility is to write and speak French language. Knowledge in F&A process understanding & knowledge within reporting and consolidation area

Ability to analyze / provide consultancy in specific F&A

Capability to run small projects/parts of medium size projects/ participate in projects

Analytical quick acting mind and goal oriented, results driven, maintain high quality performance and a good team player.

Can work independently, keeping eye on details, very good communication skills.

Drive goal settings and has the ambition to deliver on commitment under high-pressure circumstances in a demanding dynamic and international environment. Inspiring commitment among other team members.

April 16, 2012 to March 15, 2013: Aditya Birla Minacs Philippines, Makati Worked as French representative Support MBNA-CANADA, credit card - Inbound and Outbound calls; Sales verifier and Calls back Specialist.

August 10, 2010 to January 31, 2012: French Faculty at School of Languages & Soft Skills (SOLSS), a Group of Vonov Technologies Private Limited–Bangalore INDIA

Areas of Interest: New technologies, Reading, Travels, Sport.

Languages: French, English

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