Customer Service Systems

Location:

Posted:

July 21, 2017

Resume:

OBJECTIVE

To obtain a challenging position in the Plumbing Industry utilizing my acquired knowledge and experience while gaining an opportunity for professional growth and advancement.

EDUCATION

June 2014

APEX TECHNICAL SCHOOL – Long Island City, NY

Plumbing and Pipefitting (900 hours Plumbing Training Certificate Program)

Installation and Testing of DWV Piping

Installation of Roof, Floor and Area Drains

Service of Fixtures, Valves, and Faucets

Carbon Steel Pipe and Fittings

Fabrication of Socket Weld Pipe, Butt Weld Pipe, Flange and Groove

Plumbing, Fixture Installation and Design

Sprinkler Systems, Fire Prevention Codes, Sprinkler Heads, Fitting and Fabrication

Pipefitting Hand and Power Tools

Job Safety Criteria

Blueprint reading

Plumbing and Commercial Drawings

Private Water Supply and Waste Disposal systems

Water Supply Treatment and Compressed Air

Installation of Residential Heating Systems

Boilers and Furnaces

Rigging and Pipe Hangers and Supports

Geothermal and Solar Heating Systems

Copper, PVC/PEX Pipe

June 2010

The Heritage School, New York, NY High School Diploma

WORK HISTORY

1/17-Present

Crew Member

11/14-09/16

Counter Staff

Center for Employment Opportunities, New York, NY

Clean rooms, hallways and restrooms, ensuring health standards are met

Empty wastebaskets, collect and transport refuse to garbage disposal areas

Replenish bathroom supplies; keep storage areas and carts well stocked

Wash windows and glass partitions; Vacuum, mop, scrub, wax and polish floors

Magnolia Bakery, New York, NY

Assisted customers by providing information and resolving their complaints

Worked as barista, preparing beverages for customers

Cleaned and tidied work areas, such as counters and food storage room

Closed the store at the end of the day with co-workers

Trained new employees

05/12-11/13

Crew Member

Jamba Juice, New York, NY

Prepared a high volume of fresh fruit drinks at a fast pace

Maintained a clean work area

Responsible for closing of the store

Trained new employees

Handled stock and inventory

09/07-12/11

McDonalds, New York, NY

Crew Member

Provided friendly and efficient customer service

Received and stocked food inventory and supplies

Utilized large volume cooking equipment to prepare food

SKILLS

Knowledge of: Installation and servicing of water supply systems, backflow preventers, indirect/special waste, sewage and sump pumps, water pressure booster and recirculation systems and servicing pipe systems and appliances, blueprint reading, drawings, fittings, valves, fixtures, sizing DWV and storm systems, job safety.

Equipments: All purpose PVC saw, PVC pipe and fittings, cast-iron pipe fittings, steel pipe fittings and valves, clamps, brackets, and vertical hangers, adjustable wrenches, hacksaw, marking tool, map gas torch, pipe cutter, keyhole saw, levels, propane torch, pressure regulator valves, socket wrench set and torx wrenches, grooving machine, band saw, through drill rigid 300 Oxy/Acetylene.

REFERENCES

Wiesenberg Inc.

124-17 22nd Avenue

College Point, NY

Contact Name: Richard Munioz

Job Title: Union Plumber Helper

Cell #: 718-***-****

Astiara

595 Trinity Avenue

Bronx, NY

Contact Name: Alex Bernardez

Job Title: Youth Development Specialist