Technical Support/IT Hardware & Software/Technician

Christopher Aldrin R. Cortez

B** L* Rosa Mistica St. Brgy. Greater Lagro Subd. Novaliches, Quezon City

Email Add: ******.******@*****.***

Mobile No: 091********

To succeed in an environment of growth through hard work, dedication, excellence, and earn a job which provides me a job satisfaction and self-development that will help me achieve personal as well as organizational goals.

Position: TECHNICAL SUPPORT / GPS ANALYST

Company: NGA Future Innovation Inc.

Address: 48 Sct. Castor St. Brgy. Laging Handa, Quezon Ciity

Date: October 1, 2016 – June 30, 2017

Duties and Responsibilities

Produces, maintains, and updates city maps, graphics, and presentation materials: generates maps and materials using MS03 System; customizes data to reflect specific information of interest to the parties requesting the materials.

Digitizes, scans, or otherwise converts maps, plats, plans, surveys, and similar paper documents into electronic format

Maintain electronic files and storage of records, distributes records as appropriate

Logging and keeping records of customer/employee queries.

Performs tasks associated with routine operation and application of the MS03 System.

Operate GPS equipment to collect and catalog data on city resources and infrastructure

Identifies and locates various data points in the field, utilizes equipment to obtain

geographic reference points.

Performs general maintenance and upkeep of division plotters, printers, and other

equipment; maintains inventory of related supplies.

Position: IT STAFF / TECHNICAL SUPPORT

Company: McArkhos Training Center

Address: 2nd floor, #20 Matahimik St. Cor. V.Luna Ext. Brgy. Malaya, Quezon City

Date: October 25, 2014 – March 20, 2016

Duties and Responsibilities

Installing and configuring computer hardware, software systems, networks, printers and scanners

Planning and undertaking scheduled maintenance upgrades

Coordinating to Clients and computer users to determine the nature of problems

Responding to breakdowns

Investigating, diagnosing and solving computer software and hardware faults

Repairing equipment and replacing parts

Checking computer equipment for electrical safety

Maintaining records of data in the company

Managing stocks of equipment, consumables and other office supplies

Specific Skills

Technical skills

Organizational skills

Interpersonal skills

Patience

Logical mind

Business Skills:

Computer Literate

Presentation Skills

Communication Skills

Customer Service Oriented

Qualities:

Excellent in oral and written communication; can work hand and hand with other people; with good time management; can handle stress well; resourceful and creative; can work patiently on difficult tasks and can be flexible on doing other tasks when needed.

TERTIARY

Field of Study : Bachelor of Science in Information Technology

Major : Systems Engineering

Duration : 2011 - 2013

Institute : STI Fairview College

SECONDARY

Field of Study : Secondary Education

Institute : Lagro High School

Graduate : 2007

ELEMENTARY

Field of Study : Grade School Education

Institute : Lagro Elementary School

Graduate : 2003

Birthday : November 6, 1990

Age : 26

Nationality : Filipino

Civil Status : Single

Height : 5’7”

Weight : 75kgs.

Name : Petronilo C. Balbin Jr.

Position : Administrator

Company : McArkhos Training Center

Contact Details : 093*-*******

Name : Yolanda S. Selarde

Position : Coordinator / Administrator

Company : McArkhos Training Center

Contact Details : 097********

Name : Marlyn Estrada

Position : Human Resource Admin

Company : NGA Future Innovation Inc.

Contact Details : 097********

I hereby certify that the above information is true and correct to the best of my knowledge.

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