Pharmacy Technician Customer Service

Shahrzad Ayeria

**** **** *** *** ****, CA *****

Cell: 408-***-****

****.*******@*****.***

Certified Pharmacy Technician offering over five years of experience within a leading national drugstore chain. Dedicated, hard-working and reliable professional who maintains a focus on accuracy and delivers courteous service at all times while possessing technical skills to excel in fast-paced environment.

Aug 2014 - March 2017 San Jose, Ca

CVS Pharmacy

Pharmacy Inventory Specialist/ Lead Technician/ Trainer Maintain pharmacy inventory systems; prepare informational and related records and reports to ensure accurate data and system compliance with policies and regulations. provide direction, training, and technical assistance to pharmacy technicians in coding, entering orders, and posting data to maintain inventory records. Determine re-order levels. Direct proper storage of pharmaceuticals, and disposal or return of outdated stock to manufacturers for credit or exchange. Provide an excellent customer service to patients and other healthcare providers. Make great teamwork and cooperation with other staff. Assist senior pharmacist to manage pharmacy.

Jan 2011 - Jan 2014 Merced,

CA

Realty Executives

Realtor

Helping clients in buying and selling real estate, Proceed the transaction from s earching for desirable homes to the end of escrow, in contact with clients on a r egular basis, follow up with escrow officers, asset managers, banks, lenders and i nspectors. Analyze the problems (if any) and solve the issues to the best of client's interest, establish and maintain a trustworthy and friendly relationship w ith clients by giving the best service beyond their expectations.

Jul 2008 - Dec 2010 San Jose, CA

Rite Aid Pharmacy

Pharmacy Technician

Accurately and efficiently preparing prescription orders. Verifying prescription information and dosage. Entering patient and prescription information into the pharmacy system. Communicating directly with doctors' offices and insurance companies to obtain p rescription refills and to resolve insurance claims. Work closely with p harmacists and use medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and kept focused while processing high volume of order requests from nurses, doctors and pharmacists. Education

2017 San Jose State University

San Jose, CA

Systems Physiology

Bachelor of Science

Minor in Chemistry

2014 Certified P TCB Licensee / National CPhT Certified 2008 Boston Reed College / Merced College

Merced, CA

P harmacy Technician License

Chemistry

Associate of Arts

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