Sales Marketing

Resume

MAHESH SHARMA

Phone: +243-*********, +91-767*******

Email: ****************@*****.*** / ******.********@****.**

Date of Birth: 31st October 1987

Nationality: Indian

Passport No: K0682414

CAREER OBJECTIVE

Seeking a challenging and rewarding opportunity with an organization that will recognize and utilize my true potential while nurturing my skills and expertise

SUMMARY OF SKILLS

●Qualified Master of Business Administration, HR & Marketing Management from Bhai Gurdas Institute of Engineering & Technology, Sangrur; currently associated with Liberty SPRL, Lubumbashi (DR Congo).

●Adept with hands-on experience in Retail sales, Sales, Marketing, Customer Relationship Management, Visual Merchandising, Store Operations, Inventory Management & control, Pricing Policy, Product Promotion, Manpower planning and control.

●Having also experience in Manpower Planning, PMS, Employee Engagement, Rewards & Recognition System, Induction & Exit process, Grievance Addressal, HR Information System and, Employee Relation.

●Self motivated, hard working and goal-oriented.

PROFESSIONAL EXPERIENCE

LIBERTY S.P.R.L September 2014 to Till Date

Assistant Store Manager – Retail

●Manage day to day store operations

●Achieve store sales targets on daily, weekly and monthly basis.

●Control and supervise all store staff for proper functioning of store operations and maintain healthy work culture.

●Inventory management and control to ensure proper stock maintenance in store as well as warehouse.

●Receiving of goods, delivered by local vendors or import from other countries to ensure goods arrived as per sales invoice without any damage and short quantity.

●Visual Merchandising as per Plano gram.

●Ensure timely delivery of goods to customers.

●Prepare Performa invoice and sales invoice for corporate customers as per the requirement.

●Update and maintain prices of products in ERP Software as per competition and current market scenario.

●Update and new product listing in ERP software.

●Arrange time to time product promotions in store.

●Sales analysis and MIS report on daily basis.

●Mystery shopping to view competitors pricing, sales and marketing policies to make suitable beat plan for increasing sales.

● Maintain healthy Customer relationship management for better customer satisfaction and acquire new customers.

●Time to time review stock to check whether physical inventory is as per actual inventory.

●Ensure proper maintenance of stock in warehouse and store to minimize breakage and damage of goods.

RELIANCE RETAIL LTD August2013 to September 2014

Solution Executive – Retail

●To attend the walking in customers.

●To check and update price tags on daily basis.

●Understand their requirement/need and provide them right solution/product.

●Close the sales target within the stipulated time.

●Meet store targets on daily, weekly and monthly basis.

●Check the availability of stock.

●Daily PI check.

●To make the store live.

●To ensure proper functionality of all display units under department.

LEMON TREE HOTELS, CORPORATE OFFICE, NEW DELHI November 2010 to September 2011

Associate – HRM

●Spearhead administration related activities including employee attendance and employee Leave record.

●Support recruitment process by screening of resumes and scheduling interview for potential candidates with functional heads.

●Co-ordinate in joining formalities of the employees, issue offer letters/appointment letters and explaining the same.

●Keeping in custody files, documents submitted by employees, maintaining master database of every employee in the system and maintenance of reports and process PF, Mediclaim & other employment registration forms.

●Corporate and Pre opening Hotel’s Employee Salary Bank Account opening and timely delivery of salary accounts to ensure timely payment of salary.

●Provide functional support to the HOD’s in monitoring relieving procedures, settlements and conducting Exit Interviews.

●Coordinate in the PMS and Compensation Review process.

EDUCATIONAL CREDENTIALS

MBA HR & Marketing 2010

Bhai Gurdas Institute of Engineering & Technology, Sangrur; 68%

B.Sc. Biology 2008

Meharchand Mahajan DAV College, Kangra; 61%

XII 2005

Govt. Senior Secondary School, Jaisinghpur; 62%

X 2003

Govt. Senior Secondary School, Jaisinghpur; 77%

Technical Skills

MS Office and Internet Application

Training Undergone

●Undergone one month on the job training in Retail Store operations at Reliance Industries Ltd (RIL), Mumbai.

●Undergone one week HR FEP (Human Resources Functional Enhancement Program) training at Lemon Tree hotels Pvt. Ltd.

●Undergone two months on the job training in HR operations at IPGCL, Delhi during the summer internship program.

Language Known: Hindi, English, French, Punjabi

References: Available on Request

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