Customer Service Sales

Virginia Gibson

**** ** **** ******, ******** City, OK 73111 405-***-**** *********@*****.***

SKILLS

Customer Service

Management

Typing 52wpm

Microsoft Office2013

Excel, Outlook, Publisher

HIPAA Compliance

IDX System

Electronic Medical Records (EMR) Software

Basic Medical Terminology

WORK EXPERIENCE

OU Health Science Center – Administrative Intern 05/2017 – Present

Welcoming and greeting patients or visitors, provide professional customer service, checking on patients, schedule appointments, and collect co-payments.

Crossroads Hospice- Administrative Intern 06/2017-Present

Filing Medical Records, provide professional customer service.

Braums – Shift Manager 03/2015 – 02/2016

Performed leadership to crew members, maximized stores sales giving excellent customer satisfaction and serving quality food. My duties were to manage the shift operations food service functions, grocery market, and fountain sales. I practiced Braums store polices that were implemented by the FDA rules and regulations.

Sam’s Club – Cashier 05/2014 – 11/2014

Performed professional customer service, completed sale transactions with an efficiently, performed cash handling payments using the following: check, credit or debit cards. At end of shift restocked shelves.

Walmart – Cashier 03/2012 – 07/2013

Performed professional customer service while issuing receipts, refunds, credits, or exchanges needed from the customers operating a register. I operated in an organized fashion.

Chick-Fil-A – Team Member 02/2008 – 07/2011

Ensured the customers had excellent service, made sure the food prep areas were sanitized, cooking surfaces were at regulations, and utensils maintained sanitation, health & safety standards. Rotated in the drive-thru taking orders to prepping and delivering catered orders.

EDUCATION Graduated 6/2017

Rose State College

EmPower Program – Medical Office Administration

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