Customer Service Representative

NICOLE ARTIS

Baltimore, MD

443-***-****

***********@*****.***

OBJECTIVE

To find employment that utilizes my skills in data entry, customer service and housekeeping.

SKILLS PROFILE

- Six years of experience in the customer service and clerical field

- Excellent time management skills and strong ability to multitask

- Able to complete given assignments with minimal supervision

- Strong leadership skills and quick to learn new tasks

- Comfortable with most computer operating systems and office equipment

- Exceptional team-player

EMPLOYMENT HISTORY

Customer Service Representative, Yo-Yo’s Supply, Greenville, SC 9/1/2010 7/28/2013 - Assisted customers with new accounts and answered incoming phone calls

- Input client profiles and services into the computer database

- Input collections on new and existing accounts into the computer database

- Completed new customer services to be rendered

- Assisted customers with complaints and resolutions in a timely manner

- Made outgoing calls for promotions as well as customer reminders

Housekeeper, Roses Cleaning Service, Baltimore, MD 9/1/2008 6/1/2010

- Responsible for cleaning up to 10 offices per shift

- Vacuumed, dusted, and sanitized restrooms

- Disinfected common eating areas

IT Finance Specialist, Get Wired, Greenville, SC 5/1/2004 6/1/2006

- Performed accounts payable and receivable tasks

- Input data using Microsoft Excel program

- Generated spreadsheets documenting payment history and outstanding balances

- Carried out proper disposal of personal information and files

- Produced monthly statements detailing the current inventory

EDUCATION

Ashford University

Online Student

Currently Attending

Major: Business Management

Carver Center for Arts and Technology

938 York Rd, Towson MD

Attended

NICOLE ARTIS

Baltimore, MD 443-***-**** ***********@*****.***

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